Who is this service for?

Serving digital retailers & restaurateurs across US, UK, CA, India, Australia and over 60+ countries

About GoFrugal

GOFRUGAL Technologies have been providing pharma software for the past 15 years and caters to all the needs of pharmacy from invoice entry,inventory management, expiry management, sales bill,reordering,scheduled drug index, and helps pharmacies run their businesses smoothly. GOFRUGAL POS can also integrate with e-commerce solution that allows customers to manage in-store and online inventory from a single platform. GOFRUGAL POS have business apps, personalised on-boarding and 24/7 support.

Average rating 4.5/5

Total score
4.5
“Ease of use
4.6
User support
4.2
Features
4.5

Product details

Starting price:

1usd / per month
more about prices

Free version:

Yes

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Mac

Windows

Linux

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

GOFRUGAL Technologies
https://www.gofrugal.com
Set up in 2004
India

Features

3PL Management
Access Controls/Permissions
Accounting
Alerts/Notifications
Automatic Refills
Bar POS
Barcode / Ticket Scanning
Barcode/Label Management
Barcoding/RFID
Billing & Invoicing
Built-in Accounting
Cataloging/Categorization
Claims Management
Commission Management
Compounding

CRM
Customer Accounts
Customer Management
Delivery Management
Delivery Tracking
Demand Forecasting
Discount Management
E-Prescribing
eCommerce Management
EDI
Electronic Signature
Email Marketing
Employee Management
Food Delivery Dispatching
For Restaurants
Forecasting
Forms Management
Fuel Management
Fuel POS
Gift Card Management
Grocery POS
Import/Export Management
Inventory Management
Inventory Optimization
Kitchen / Menu Management
Kitting
Labor Cost Calculator
Live Tracking
Lottery Management
Loyalty Program
Mail Order
Manufacturing Inventory Management
Materials Management
Medication Database
Merchandise Management
Mobile Access
Multi-Channel Management
Multi-Location
Multi-Store
Nutrition & Allergen Management
Nutrition & Ingredient Labels
Nutrition Analysis
Online Ordering
Online Refills
Order Fulfillment
Order Management
Point of Sale (POS)
Prescription Processing
Price / Margin Management
Pricing Management
Product Identification
Product Management
Production Management
Purchase Order Management
Purchasing & Receiving
Quality Management
Real Time Synchronization
Receiving/Putaway Management
Recipe Management
Recipe/Formula Costing
Reorder Management
Reporting/Analytics
Reservations Management
Restaurant POS
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Routing
Sales & Operations Planning
Sales History
Sales Management
Sales Reports
Separate Checks
Shipping Management
Single Store
Split Checks
Supplier Management
Supply Chain Management
Table Management
Tips Management
Touch Screen
Transportation Management
Wait List Management
Warehouse Management

Alternatives GoFrugal


S
Sureshkumar R.

«The front runner»

Usability

Support

Features

5

Overall rating

Benefits:

Easy to use, understanding the application and 15 years of addiction

Drawbacks:

No issues. Day-to-day updating. Some people are struggling to use this software. They need direct phone helpline.

In sum:

Previously some issues are there. But past 3 years i am not facing any issue. if any issue raised they will rectify in next patch update.

September 30, 2021
Feedback source: the Internet
n
najmal.k.v K.

«Software for chain stores»

Usability

Support

Features

4

Overall rating

Benefits:

Service Support System is the most attractive thing when compared to the competitors.Being in retail sector the instant support is very crucial . They have automated the service and ticketing system. Also the centralised hq system gives lot of control on all operation.

Drawbacks:

Pos application can be faster little more

In sum:

Good product

September 28, 2021
Feedback source: the Internet
S
Soumya J. B.

«Easy to use feature packed software within budget»

Usability

Support

Features

5

Overall rating

Benefits:

The first benefit one will notice while using this software is its ultra short learning curve with easy to use features and a host of options to choose from. This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases. There is also an added benefit of development support for any customisation or personalisation requirements. The HQ portal consists of a host of analytics and reporting tools to ease MIS and business intelligence needs.

Drawbacks:

With all the the benefits and features currently offered I feel there is still scope of improvement by adding up to the existing ones. Many other competitors in this segment of retail ERP is strategically partnering with many a lot of third parties to offer free integration from the ERP end. A similar list of strategic partnerships with Gofrugal is hopefully under development or yet to be developed. Focusing on this area may have a positive impact on customer satisfaction as well as business development.

September 23, 2021
Feedback source: the Internet
M
MIKE K.

«Great software for Very good Price»

Usability

Support

Features

5

Overall rating

Benefits:

As a partner, we liked the quick installation and ease of use. User Access rights and software options easily configured. Scores of reports can be customized to suit your requirements as well almost all data fields. I liked the fact that we can train anyone to start using the software in a couple of hours. Most of our problems were solved promptly. Software is very stable.

Drawbacks:

The accounting module needs some work for it to be flexible enough to be used on the international market. The features in accounting should be as flexible and robust as those in the stock module.

September 21, 2021
Feedback source: the Internet
B
Bhavesh J.

«A must for any business & easy to use. »

Usability

Support

Features

4

Overall rating

Benefits:

The process to integrate is seamless & support team is quick to response. We have been associated with gofrugal for past 7+ years. We've seen continuous addition of new features.

Drawbacks:

I wish the integration of our offline with online store would be possible. If yes, then should be seamless & bit economical.

September 12, 2021
Feedback source: the Internet
R
RAMESH R.

«One of the best Retail POS in the industry »

Usability

Support

Features

5

Overall rating

Benefits:

This product is user friendly and there is a lots of reports which helps us to take managerial decisions. Moreover Inventory management made easy.

Drawbacks:

It becomes very slow if the system is idle for a long time.

In sum:

My overall experience with the software is so good. Its features meets our expectations.

September 5, 2021
Feedback source: the Internet
S
Sorabh A.

«GoFrugal is the Best»

Usability

Support

Features

4

Overall rating

Benefits:

There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit. I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues. SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.

Drawbacks:

I think every thing is fine. Issue Management of RPOS with RPOS Support Team could be improved. My Experience is that i have to explain the whole issue again to the support team as the support agent changes every time.

In sum:

Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.

August 31, 2021
Feedback source: the Internet
N
Nooruddin I.

«The experience with GoFrugal was Awesome. As a partner, we feel comfortable doing business with them»

Usability

Support

Features

4

Overall rating

Benefits:

Software Features Regular Software Updates based on Market Need Automated Support Easy Self Help Materials as well Videos, to self learn the product.

Drawbacks:

Would be happy if they solved the problems, instead of following the processes in some cases. For Valuable partners like us, the trust is more important.

In sum:

Intelligent Data Analytics Feature End to End solution in one software for Business

August 27, 2021
Feedback source: the Internet
M
Muthu R.

«Value for Money»

Usability

Support

Features

5

Overall rating

Benefits:

Very user friendly, has numerous features and very robust. Online support have been great.

Drawbacks:

WIth all the features of modern pos software, this software is too good but it is locally installed in contrast to other cloud based pos systems.

In sum:

Helps us at a time we are growing and right now we are far more efficient and have nice tools for reporting and the support service is awesome.

August 12, 2021
Feedback source: the Internet
J
Jacob J.

«Mixed Feeling»

Usability

Support

Features

3

Overall rating

Benefits:

Using the Software, we are able to monitor the business in real time from anywhere in the world. The software gets updated regularly. The bugs are cleared and new features are added. Lots of options and reports available

Drawbacks:

The accounting side of the software needs to be improved. There should be an option for the users to design the reports from the data available. An option to back-up data and separate the database on basis of financial year would help to reduce the cost of ownership of software. Proper user manual of the software is not available. Hence not even 50% of the features of the software not being used. Currently the software gets an update every week. It's difficult to keep software up-to-date at shop.

In sum:

Overall experience with Gofrugal has been satisfactory.

July 24, 2021
Feedback source: the Internet