Compare SiteOwl и Trackforce Valiant

Benefits:

My clients were tired of having to find information relating to installs and service in various emails or files. Site Owl has it all under one plat... Read more

My clients were tired of having to find information relating to installs and service in various emails or files. Site Owl has it all under one platform and that has made life easier for them.

Drawbacks:

It took a longer time than expected for the devices to get loaded into the software. My client has a big campus.

Summary:

It is a great experience. I love being able to do design collaboration with my clients.

Benefits:

The customer and the tech's can easily communicate back and forth on the ticket. The technician can easily identify where a device is located when... Read more

The customer and the tech's can easily communicate back and forth on the ticket. The technician can easily identify where a device is located when it is connected to the service ticket.

Drawbacks:

When there is quite a bit of data it is a little harder to blow up the screen so that you can drill down to the exact device you are looking for

Summary:

Benefits:

Valiant made it a very easy process to change payroll companies. They came to out office on more then one occasion to ensure that everyone was trai... Read more

Valiant made it a very easy process to change payroll companies. They came to out office on more then one occasion to ensure that everyone was trained properly. And they are always available by phone and quick to access and to assist in any way necessary.

Drawbacks:

I don't know that I have anything in general that I like least about this software. The only difference between this payroll company and the previo... Read more

I don't know that I have anything in general that I like least about this software. The only difference between this payroll company and the previous one that we had that may be a downfall is that we are invoiced by them on a weekly basis as opposed to the monthly basis we were used to

Summary:

Benefits:

It was really easy to learn! My whole work team had 2 over the phone conference calls with a support member of Valiant to walk us each individually... Read more

It was really easy to learn! My whole work team had 2 over the phone conference calls with a support member of Valiant to walk us each individually through the scheduling process. Its really easy to use and really easy to schedule, especially when there are 400 plus employees to schedule.

Drawbacks:

My least favorite thing about Valiant is not being able to schedule guards on the open schedule tab. The Open schedule tabs show all areas on your ... Read more

My least favorite thing about Valiant is not being able to schedule guards on the open schedule tab. The Open schedule tabs show all areas on your schedule missing an employee, however, if you click to schedule an employee in the open schedule tab it will not allow you. Instead, you have to the click back on the regular schedule tab and open the location of the empty shift and then schedule. Other than this issue I still rate aliant one of the best scheduling systems yet.

Summary:

Benefits:

* Just purchased * From what I see the Pros are CLEAR -STAND OUT SALES TEAM A+ I've genuinely never praised a person that has sold me somethin... Read more

* Just purchased * From what I see the Pros are CLEAR -STAND OUT SALES TEAM A+ I've genuinely never praised a person that has sold me something until now - [SENSITIVE CONTENT HIDDEN] is beyond exceptional. -Your one stop Security Management software -Clear visions of growth -Guard Management -HR module -Payroll and Invoice capable (Better Payroll options coming) -Mobile Security capable (Better Mobile options coming) -Guard tour capable -Reporting capable -No ridiculous list of add on modules - This is the full pie sold at one price/ not a series of slices sold at individual prices The list goes on!

Drawbacks:

* Just purchased * Simple but will be overcome: Payroll and Mobile specific modules are in the works (canada) I look forward to seeing the outcome... Read more

* Just purchased * Simple but will be overcome: Payroll and Mobile specific modules are in the works (canada) I look forward to seeing the outcome!

Summary:

We just purchased the program for our ever growing Security Company here in Canada; I can say I am beyond excited to get this into the hand of my t... Read more

We just purchased the program for our ever growing Security Company here in Canada; I can say I am beyond excited to get this into the hand of my team! This deal has been A LONG TIME COMING, [SENSITIVE CONTENT HIDDEN] and I have been in regular communication for genuinely a year! (That is insane to fathom). Tell me when was the last time you worked a sale on a regular basis with someone for a YEAR! and held the same positive and outgoing nature the entire way? [SENSITIVE CONTENT HIDDEN] is the reason we took this software on, his genuine commitment to making sure we where looked after, is stand alone. His demeanor is what shows me Trackforce is the company that will be there to support us as we continue to grow. Whatever your paying him - Double it, the guy is a legend and will be a massive asset to any team! I am excited to get into the program and know [SENSITIVE CONTENT HIDDEN] has set us on the right path for success! * I will do another review down the road *

Benefits:

Very easy to follow prompts to setup the account up for each employee. Also love how your employees can not only access thier payroll checks but th... Read more

Very easy to follow prompts to setup the account up for each employee. Also love how your employees can not only access thier payroll checks but their schedules. We were able to easily switch to technology with no problem, very smooth transition.

Drawbacks:

None, especially when employees think they have locked themselves out of their account they just have to wait awhile and can easily reset the passw... Read more

None, especially when employees think they have locked themselves out of their account they just have to wait awhile and can easily reset the password.

Summary:

We have easily been able to transition to using technology from paper and stamps has cut down immensely on returned mail and money. The world is ru... Read more

We have easily been able to transition to using technology from paper and stamps has cut down immensely on returned mail and money. The world is running off technology.