Compare eProcurement и VISCO

Benefits:

The software helps us to reduce our costs by analyzing our spending. In addition, it also helps to manage our procurement process, bids and our con... Read more

The software helps us to reduce our costs by analyzing our spending. In addition, it also helps to manage our procurement process, bids and our contracts in very efficient way. Its capability to unify, streamline and simply the process saves us a lot of time and money.

Drawbacks:

The software requires continuous training for my staff and we need to continuously look into this matter.

Summary:

The software has saved us from a lot of tedious and time consuming paper work. In addition, it helps us a lot of in centralization of all procureme... Read more

The software has saved us from a lot of tedious and time consuming paper work. In addition, it helps us a lot of in centralization of all procurement work.

Benefits:

This software was very intuitive and easy to learn. It provided great audit back-up and accountability to hotel operations.

Drawbacks:

Much of the reporting was underutilized, more company training would be helpful.

Summary:

While at Fairmont Hotels & Resorts, I was the hotel "champion" and installation lead for Birchstreet. We went from a paper based Requisition and Pu... Read more

While at Fairmont Hotels & Resorts, I was the hotel "champion" and installation lead for Birchstreet. We went from a paper based Requisition and Purchase Order system to a completely automated Birchstreet managed system. The differences were amazing, Birchstreet offers the ability to build clean workflows and approvals. We also gained clear visibility into all past orders and account balances. In hospitality, it can be sometimes difficult to obtain time sensitive approvals for food & beverage orders, and an administrator is needed to re-route orders, which is a necessary audit requirement, but sometimes hard to manage. We had a very good set of trainers for the initial set-up.

Benefits:

The thing I like most about eprocuremnt is the 2 step process to submit an invoice for a PO number.

Drawbacks:

As staff all invoices and blanket PO's are sent through e-pro. The site is behind the time and only works on internet explorer. Once the PO has bee... Read more

As staff all invoices and blanket PO's are sent through e-pro. The site is behind the time and only works on internet explorer. Once the PO has been approved once I am unable to edit the requisition. This makes for a headache on both my side as the sender and on the Accounts Payable side.

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Benefits:

Drawbacks:

Summary:

I used this program for about 2 years in my previous role. It is probably one of the best systems out there. Simple, and very effective. Reporting ... Read more

I used this program for about 2 years in my previous role. It is probably one of the best systems out there. Simple, and very effective. Reporting can be pre set so there is not need to enter filters again. Gives reports instantly. Support is good. The only bad point I can think of is the lack of training as there so much more options in it that I didn't get a chance to try out

Benefits:

VISCO is a very adaptable, modular piece of software. There is a certain structure to all ERP software, certain limitations based upon physical con... Read more

VISCO is a very adaptable, modular piece of software. There is a certain structure to all ERP software, certain limitations based upon physical constraints of product. However, anything outside of that rigid structure is fair game when it comes to this company, you're free to request modifications of almost any part of the software to suit your internal SOP and ask for support.

Drawbacks:

There is a steep learning curve when getting started with this software, worse if you're unused to the terms that VISCO uses for product movement. ... Read more

There is a steep learning curve when getting started with this software, worse if you're unused to the terms that VISCO uses for product movement. However, they have a robust team of support to help mitigate that. The true price of being adaptable and modular is that for every customization you request, there is programming involved on the VISCO side that takes time, sometimes weeks, as their backlog is full of requests from all their customers.

Summary:

Benefits:

I like the uniqueness of the product that allows us to manage our imports. We evaluated numerous products and Visco was the only software that allo... Read more

I like the uniqueness of the product that allows us to manage our imports. We evaluated numerous products and Visco was the only software that allowed us to track our imports on a per container basis. A lot of the logic behind the program makes sense for someone who is process driven. The reporting features are by far my favorite because of the granularity that it provides. The profit based reports are useful in driving business decisions and the other reports are useful in helping us forecast and manage our inventory. In the food industry, lot tracking is crucial and Visco has the capability to show where every lot of every shipment goes.

Drawbacks:

Managing warehouse transfers is still something I wish they could fix. The transfer feature should have editing capabilities as well as viewing cap... Read more

Managing warehouse transfers is still something I wish they could fix. The transfer feature should have editing capabilities as well as viewing capabilities. It's not as flexible as some of the other software I have used and I definitely hope they find a solution for this. There are some personal preferences that I also wish could be fixed; for example some screens require you to click a multitude of buttons to leave the screen whereas other screens only require you to click a new tab.

Summary:

I loved working with Visco! The entire process was great, from the initial proposal to the implementation. While they had great standard features, ... Read more

I loved working with Visco! The entire process was great, from the initial proposal to the implementation. While they had great standard features, they were pretty accommodating with specific customizations as well. For projects we requested that may have been costly they were forthcoming with alternative solutions that gave us the result we needed for a better price. We have had it for over a year and I am still happy with how things are working and how hard the Visco team works to continuously improve the product. Their support team is made up of quality people and you have to respect a company where the executive team is always willing to help out, even with just support. The team is accessible and responsive!

Benefits:

The customer support and the way everything is a closed system

Drawbacks:

It is very glitchy and the interface is very 1997

Summary:

So far very positive!

Benefits:

I love that the software seems to track just about everything. If you've got the data- there's a field for it... or one can be created. There's mul... Read more

I love that the software seems to track just about everything. If you've got the data- there's a field for it... or one can be created. There's multiple ways to get the same area. There's many reports that help you to track down exactly which information you're needing. Once you get used to software, it really is a great tool.

Drawbacks:

It's Click-y.... Meaning you have to do a lot of point and click to get to where you need to go. It can be a bit trying to learn all of the steps n... Read more

It's Click-y.... Meaning you have to do a lot of point and click to get to where you need to go. It can be a bit trying to learn all of the steps needed to accomplish whichever task you've set about to do. But- if you're looking for software that can track everything, it's expected that you're going to have to take some extra steps to input all of the info.

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