Compare CountUp и Projector PSA

Benefits:

It has a big improvement in ease of use over other Professional Service software and services we had previously used. We use the software globally ... Read more

It has a big improvement in ease of use over other Professional Service software and services we had previously used. We use the software globally and have gained great acceptance from the professional staff cross-culture in different regions. It's easy to understand and has plenty of aids to speed up time and expense entry. The SaaS based service has been very reliable over the years we have been a customer. It's above expectation given we are a user of several other SaaS based services. Other key points are the administrative functions of the product are far superior than other systems we use. It has a good report writer that they keep improving. Product support via phone is also a big plus. They have well trained, knowledgeable support staff. The accounting system integration has been reliable and has given us no issues with the cloud-based systems.

Drawbacks:

We haven't had many requests for new functions. I would like to see some improvement to credit card transaction input. However, their import functi... Read more

We haven't had many requests for new functions. I would like to see some improvement to credit card transaction input. However, their import function from a credit card transaction file works well and has helped a number of people. A mobile app might be nice but isn't critical given the ability to do offline input.

Summary:

Benefits:

Projector PSA provides a straightforward approach to Resource Planning and Time Entry, making implementation a breeze and enabling you to reach you... Read more

Projector PSA provides a straightforward approach to Resource Planning and Time Entry, making implementation a breeze and enabling you to reach your full potential quickly. Projector's use of Excel Pivot Tables and easy-to-configure Report Writer also enabled us to train Project Managers and Department Heads to be self-proficient quickly. Through the use of Projector PSA, we have been able to "move the needle" in our professional services firm. Projector PSA has been with us all the way. They have a vested interest in our success and are always open to our input.

Drawbacks:

Projector has a no-frills interface that can easily be underestimated by end users. Further use of a graphical user interface would help to get use... Read more

Projector has a no-frills interface that can easily be underestimated by end users. Further use of a graphical user interface would help to get users interested more quickly.

Summary:

Benefits:

* It covers project management, resource scheduling and project accounting modules. * The system can manage a fixed bid as well as time and materia... Read more

* It covers project management, resource scheduling and project accounting modules. * The system can manage a fixed bid as well as time and material projects * Covers expense management module. * You can manage project billing and revenue recognition separately

Drawbacks:

* lacks a fully capable web platform. all advanced capabilities available only in thin client today.

Summary:

Benefits:

My expierence with Bill Robinson, our implementation consultant, was nothing short of exemplary. Bill and everyone else from the Projector team to... Read more

My expierence with Bill Robinson, our implementation consultant, was nothing short of exemplary. Bill and everyone else from the Projector team took the time to understand our business model and shape the solution to fit our needs. I was particularly impressed by the way Projector was able to accomodate hourly billing engagements and complex integration projects with billing and revenue recognition milestones. The reporting engine is easy to use and great for executive level and mid-level management reporting.

Drawbacks:

The implementation required a great deal of manual data entry for historical data, customer information, and project data. This is time consuming ... Read more

The implementation required a great deal of manual data entry for historical data, customer information, and project data. This is time consuming and takes away from time that could be spent on implementation strategy and planning.

Summary:

Overall, projector is easy to use and deploys quickly. I beat my deadline for go live and stayed under budget. It is easy to customize and the le... Read more

Overall, projector is easy to use and deploys quickly. I beat my deadline for go live and stayed under budget. It is easy to customize and the learning curve is not very demanding. My only recommendation to make the process better is to put together a plan for data migration into Projector from old systems in a way that will not overburden the implementer with non-value add work.