Compare Jira и SCRAIM

Benefits:

We used several bug tracking tools in the past but Jira is by far the best one. What I like most: - user friendly interface, provides a nice user e... Read more

We used several bug tracking tools in the past but Jira is by far the best one. What I like most: - user friendly interface, provides a nice user experience - Agile SCRUM/Kanban support out of the box - extremely configurable on almost everything - extendable through custom scripting, either built-in or via addons - very collaborative - there are thousands of addons in the marketplace; you can even write your own

Drawbacks:

Being so flexible to be configured, the learning curve for admins is a little steep. The price is based on the number of users and if you experienc... Read more

Being so flexible to be configured, the learning curve for admins is a little steep. The price is based on the number of users and if you experience wide user adoption in a big company, you end up in paying more for upgrading to the next tier, than if you would pay for that tier first time.

Summary:

I highly recommend Jira for a bug tracking tool and especially for Agile software teams. For us it has really made a difference in terms of: team c... Read more

I highly recommend Jira for a bug tracking tool and especially for Agile software teams. For us it has really made a difference in terms of: team collaboration, Agile methodology adoption, decreased time to market of new projects/new features and on the overall teams' spirit. We have seen a wide adoption for the other departments as well, non software development.

Benefits:

1. Different user roles can be defined to allow for segregation of duties. 2. Epics can be defined to assist with long and intermediate project pla... Read more

1. Different user roles can be defined to allow for segregation of duties. 2. Epics can be defined to assist with long and intermediate project planning. 3. Duration of sprints can be defined according to project requirements. 4. Statuses for user stories can be used for tracking progress as well as workflow management. 5. Allows for bulk import of epics and user stories which can fast track administrative tasks where this information has been captured elsewhere e.g. CSV format

Drawbacks:

1. Only users from within the organization can be assigned to tasks and user stories. This can cause unnecessary delays where external users need t... Read more

1. Only users from within the organization can be assigned to tasks and user stories. This can cause unnecessary delays where external users need to provide urgent input or contribution. 2. Statuses (user stories) cannot be defined specifically for a board where multiple boards exist within a project. 3. Only two types of users can be assigned to user stories, which are assignees and reporters. JIRA does not allow for multiple users (assignees) to be assigned to one user story.

Summary:

JIRA is a great tool that allows for greater team collaboration within Agile projects. It is easy to use and very intuitive. Sometimes connectivity... Read more

JIRA is a great tool that allows for greater team collaboration within Agile projects. It is easy to use and very intuitive. Sometimes connectivity can be a problem especially with the cloud based versions. JIRA definitely provides more value than shortcomings.

Benefits:

*Functionality The best feature of Jira is a huge number of integrations, massive amount of possibilities, statistics and tricks that you can y... Read more

*Functionality The best feature of Jira is a huge number of integrations, massive amount of possibilities, statistics and tricks that you can you inside the platform. There is an integrated tracking, kanbans, lists, sorting direct contact with chat (stride) and feature to work with git right from every task or issue. * New UI Recently Jira got an update, a new chat (Stride, instead of Hipchat) and a new UI for the tasks. I can see that company goes in the right direction to adopt all of it's powers. *Customization Jira, being confusing at first hides a lot of it's features inside most of which you can change and adjust to your business needs. It is a great solution for a big corporation with dozens of departments, hundreds of employees and thousands of issues and tasks daily. However, in all other cases Jira can be a nightmare at this point.

Drawbacks:

*Slow Out off all CRM platforms and tools to handle tasks and issues Jira is the slowest by far. Is it initial problem or has it appeared after... Read more

*Slow Out off all CRM platforms and tools to handle tasks and issues Jira is the slowest by far. Is it initial problem or has it appeared after adopting so many technologies under one roof - I can't be sure. But one thing is clear - Jira is awfully slow. *To many features Yes, it is a disadvantage when it comes to Jira. When a new customer comes to Jira I believe, he is most definitely confused. Especially, if he/she tried ANYTHING else before. Of course, I see that company does a lot to make it easier and more comfortable, but as it is now, Jira is a terrible solution for fast adoption, scary for a small or middle sized team and most definitely not a great choice for personal use. Jira is Huge. If you are huge - great features, customizing, different apps and plugins will help you solve a lot with Jira. If you are just starting or don't have that many tasks and issues and people in your company - you should probable check other options.

Summary:

Benefits:

Jira is excellent at keeping track of our issues and linking between them on a kanban board. It was our introduction to a Kanban system of tickets.... Read more

Jira is excellent at keeping track of our issues and linking between them on a kanban board. It was our introduction to a Kanban system of tickets. There are also many features we see ourselves using that we are on the verge of delving into, allowing us to focus on the tickets now but expand in the near future. I like that tickets are easily linked to each other. Our previous system made it difficult to know which tickets were related, while Jira has several options for relating tickets (related to, duplicates, blocked / blocks/ etc)

Drawbacks:

I think the price can get high depending on how big your team is. We were just over the free limit which becomes a large cost, especially once you ... Read more

I think the price can get high depending on how big your team is. We were just over the free limit which becomes a large cost, especially once you include subscriptions to confluence etc. I think the load times and UI can get buggy at times, there are multiple times a day I have to click through menus several times for it to register. This is by far the most frustrating thing, especially when you have many tickets on a page. One issue we had was that our current ticket system allows us to CC users onto tickets so they (+ anyone else we add) can get an update. This was not possible through regular Jira, however something similar could be done with effort on the Jira Service Management side.

Summary:

We moved our IT department to start using Jira for the teams that work in development. We have not yet moved our Helpdesk or "system uptime" teams ... Read more

We moved our IT department to start using Jira for the teams that work in development. We have not yet moved our Helpdesk or "system uptime" teams over since we are still looking at what product works best. So with the smaller team, I believe it has helped in keeping our tickets in order. It is simple to see what is currently being worked on in each project. We do not have the highest plan so we do not have all features, but I think our current feature set is large with room to evolve.

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Summary:

Since i have used Scraim to manage my daily work, it helped me to get in control of everything about the projects that i was enrolled, it helped me... Read more

Since i have used Scraim to manage my daily work, it helped me to get in control of everything about the projects that i was enrolled, it helped me achieve my goals always on time and see always what everyone is doing anytime, anywhere. I'm very pleased with this tool and it's perfect to manage my projects.

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Summary:

As a student, I used Scraim to manage mostly my college projects , but it was also a good tool to keep up to date with my other tasks. Its easy ... Read more

As a student, I used Scraim to manage mostly my college projects , but it was also a good tool to keep up to date with my other tasks. Its easy to use and you can accesse it in everywhere as long as you have internet connection.

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Drawbacks:

Summary:

As a beta user of Scraim I was impressed of how carefull the team was reviewing users' criticis and feedback and the platform evolved a lot from an... Read more

As a beta user of Scraim I was impressed of how carefull the team was reviewing users' criticis and feedback and the platform evolved a lot from an embrionary fase to the stable fase. Now it's solid and much easier to use, as usefull, of course.

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Summary:

I used for my personal projects and this tool make the management of them easier. It's simple to use and I was capable to adapt it to my specific ... Read more

I used for my personal projects and this tool make the management of them easier. It's simple to use and I was capable to adapt it to my specific projects