Compare Mango и Radar Healthcare

Benefits:

I like the way this software works of its promptness of alerting when a certificate is about to expired . I set all this up and it make it more eas... Read more

I like the way this software works of its promptness of alerting when a certificate is about to expired . I set all this up and it make it more easier with my Job. I love the way the system sent email and the outline of the employees

Drawbacks:

Only the PPE I want it to be varied like the dates can be there on the first issue and then the second issue of Boots or Vest but the date must be ... Read more

Only the PPE I want it to be varied like the dates can be there on the first issue and then the second issue of Boots or Vest but the date must be -there to show how much I have issue. The date usually change when you change it .

Summary:

It help minimize work load and delays..

Benefits:

* Training on the use of Mango was done very well. All training sessions were conducted live and were recorded. I have gone back to look at the r... Read more

* Training on the use of Mango was done very well. All training sessions were conducted live and were recorded. I have gone back to look at the recordings several times. * Customer support is great. Whenever I have a question, my Account Manager, [SENSITIVE CONTENT HIDDEN], responds very quickly and provides the information I need. * I like how Mango is a QHSE all-inclusive software. It doesn't just focus on one or two aspects. This is critical since I manage a integrated management system. This fit the needs of my company very well.

Drawbacks:

* One issue that I am experiencing is how items like customer complaints and corrective actions are to be entered into the same module (Improvement... Read more

* One issue that I am experiencing is how items like customer complaints and corrective actions are to be entered into the same module (Improvement Module). I wish these were separated. Due to this, it is taking a little longer to figure out how to fully implement the software to the employees at the company. [SENSITIVE CONTENT HIDDEN] has provided some input on how to deal with this, but it's just not quite right for my organization (may be too confusing).

Summary:

Overall, I have been happy with the Mango software. Unfortunately, it has not been fully integrated into my organization. I have done a lot of wo... Read more

Overall, I have been happy with the Mango software. Unfortunately, it has not been fully integrated into my organization. I have done a lot of work to get it there, it's just that management has been a little slow about granting approvals, etc. Since I have access to all the Mango modules and have been trained on how to use them, I've been using the functions of Mango to make my life easier. I am working on performing tasks in Mango (that I would have done in other programs) and will encourage my team to do the same things.

Benefits:

It is a fairly simple layout and easy to use so far. I like being able to store a variety of documents, reports, etc in one place accessible to a... Read more

It is a fairly simple layout and easy to use so far. I like being able to store a variety of documents, reports, etc in one place accessible to all.

Drawbacks:

Some of the processes seem a bit drawn out and could be simplified; i.e. not having to pass reports back and forth constantly. I HATE that any... Read more

Some of the processes seem a bit drawn out and could be simplified; i.e. not having to pass reports back and forth constantly. I HATE that any upload to a report is viewed as sensitive information, therefore not visible to staff. I understand the need for this in some modules, but not all. It can sometimes be slow to send info through or update info.

Summary:

The software gets ALL staff involved, sharing the responsiblity of getting things right and taking responsibility if they go wrong, which helps lea... Read more

The software gets ALL staff involved, sharing the responsiblity of getting things right and taking responsibility if they go wrong, which helps learning. It also frees up my time as I'm not the only one reporting and collating info!

Benefits:

Easy to use and has become apart of our day to day business. From our old paper based system is has made it a lot easier. With reminders that are s... Read more

Easy to use and has become apart of our day to day business. From our old paper based system is has made it a lot easier. With reminders that are setup nothing gets missed. If something doesn't get done reminders are sent until it has been completed. It is also great managing all employees skills and training records. When due to expire all relevant people will get notification Document control is also another great function managing all policies, procedures and general documents. Only the live and current version can be accessed by most people but all old versions of documents are stored in the back end of the system. The function of Audits is great for internal audits and workplace inspections. This is all linked up with the ICA module and everything is tracked between the two.

Drawbacks:

Nothing. Overall we find mango a great product to use

Summary:

Mango has made is easy to mange the 3 standards we currently have certification for. With reminders nothing gets missed and you know when everythin... Read more

Mango has made is easy to mange the 3 standards we currently have certification for. With reminders nothing gets missed and you know when everything is due. The support we have also received has been excellent and would recommend this product to anyone needing a HSEQ management system

Benefits:

Its ease of use. It is clear and easy to read items. Document management means that end users know exactly which version to use and can see when an... Read more

Its ease of use. It is clear and easy to read items. Document management means that end users know exactly which version to use and can see when and why a document of updated. Notices - these have really helped us manage the COVID updates and ensured that all staff have received the information they need to do their job safely. Event reporting - this has enabled us to make real quality improvements. the use of sub-categories helped us identify in depth issues and put in place workable solutions.

Drawbacks:

Compliments - I would like compliments made about individuals to be sent to them so that they get that feedback. Events - I would like the reporter... Read more

Compliments - I would like compliments made about individuals to be sent to them so that they get that feedback. Events - I would like the reporter to receive a copy of the completed event so that they get the feedback and know action has been taken.

Summary:

Radar has helped us to be complaint with regulatory requirements. Radar gives us assurance that staff receive and read notices. Radar helps us keep... Read more

Radar has helped us to be complaint with regulatory requirements. Radar gives us assurance that staff receive and read notices. Radar helps us keep in touch with our staff. Radar has pretty much been a life saver during the Pandemic - its portability has meant that when staff have had to work from home or different locations they can access it easily on any device.

Benefits:

We really like the ease of using Radar. We have used it in many ways, and are still finding new ways of using it. During this pandemic we were able... Read more

We really like the ease of using Radar. We have used it in many ways, and are still finding new ways of using it. During this pandemic we were able to make 2 new Events within 24 hours that tracked both cases of Covid and testing of Covid for staff. We are able to know at any point in time, within 2 minutes of all stats - Covid and others. It is easy to change about. Very few things are not changeable. We are using this across the organisation and it is very effective. We are able to change forms ourselves to respond to business changes - easily.

Drawbacks:

Introducing it. Nothing to do with Radar, but getting teams on board and getting it embedded was the hardest part. We had support from Radar at the... Read more

Introducing it. Nothing to do with Radar, but getting teams on board and getting it embedded was the hardest part. We had support from Radar at the time, and lots of meetings, but people change, and our training did not keep up internally - initially.

Summary:

Their customer service and approach to listening to their customers has to be my favourite part of their software. Great support initially - and th... Read more

Their customer service and approach to listening to their customers has to be my favourite part of their software. Great support initially - and their enthusiasm and support has been flawless. Seriously. We have had queries - all the time - they answer them friendly, patiently and are really supportive. They have TONS of helpful information on their Help page - but we are bad in not using that as much as our customer service rep - as we very much like both of them! They do not constantly charge for more and more for general work and queries. They have also conducted workshops with their customers to find out better ways of doing things - and have actually listened to us and made improvements.

Benefits:

It has been a highlight and foundation stone of our success in making our service compliant and transparent for internal and external stakeholders ... Read more

It has been a highlight and foundation stone of our success in making our service compliant and transparent for internal and external stakeholders and sector regulator. From the very start we have worked extremely closely with Radar Healthcare is designing a compliance system that is a perfect fit for our business, instead of having to make all our users bend to the system. The fact that you can have this level and control and functionality is extremely important to us as we grow and expand, as we have been able to further develop and adjust so the fit remains perfect.

Drawbacks:

There are very few cons for us and the way we use the system. If anything it would be good to have more functional control on how the system is dis... Read more

There are very few cons for us and the way we use the system. If anything it would be good to have more functional control on how the system is displayed for each user. I am aware that this is available with higher cost licences but I feel that this would attract more involvement and buy in from users. I would also really like a way of setting some of the filters and have the system remember the choices in areas other than the analytics.

Summary:

Very positive, a close working partnership and we are looking forward to using the system with greater effect going forward.

Benefits:

Incident management, Audit and automatically identification of actions to contribute to the continues improvement (action Plans)- Placing emphasis ... Read more

Incident management, Audit and automatically identification of actions to contribute to the continues improvement (action Plans)- Placing emphasis on business processes begin followed and leaving no stone un-turned. The flexibility and adaptability to be able to make agile changes as and when the business required them

Drawbacks:

Being able to upload cross group actions in one transaction would be most helpful rather having to provide separate entries for each site can be ti... Read more

Being able to upload cross group actions in one transaction would be most helpful rather having to provide separate entries for each site can be time consuming.

Summary:

RADAR has allowed us to be much more transparent, ensure critical business processes are being completed and to be able to respond efficiently and ... Read more

RADAR has allowed us to be much more transparent, ensure critical business processes are being completed and to be able to respond efficiently and effectively to incidents and emerging trends. Most importantly it enables us to ensure the safety of the people we support and gives us great evidence of a robust quality assurance process for the regulator.