Compare Mango и RevealCX

Benefits:

I like the way this software works of its promptness of alerting when a certificate is about to expired . I set all this up and it make it more eas... Read more

I like the way this software works of its promptness of alerting when a certificate is about to expired . I set all this up and it make it more easier with my Job. I love the way the system sent email and the outline of the employees

Drawbacks:

Only the PPE I want it to be varied like the dates can be there on the first issue and then the second issue of Boots or Vest but the date must be ... Read more

Only the PPE I want it to be varied like the dates can be there on the first issue and then the second issue of Boots or Vest but the date must be -there to show how much I have issue. The date usually change when you change it .

Summary:

It help minimize work load and delays..

Benefits:

* Training on the use of Mango was done very well. All training sessions were conducted live and were recorded. I have gone back to look at the r... Read more

* Training on the use of Mango was done very well. All training sessions were conducted live and were recorded. I have gone back to look at the recordings several times. * Customer support is great. Whenever I have a question, my Account Manager, [SENSITIVE CONTENT HIDDEN], responds very quickly and provides the information I need. * I like how Mango is a QHSE all-inclusive software. It doesn't just focus on one or two aspects. This is critical since I manage a integrated management system. This fit the needs of my company very well.

Drawbacks:

* One issue that I am experiencing is how items like customer complaints and corrective actions are to be entered into the same module (Improvement... Read more

* One issue that I am experiencing is how items like customer complaints and corrective actions are to be entered into the same module (Improvement Module). I wish these were separated. Due to this, it is taking a little longer to figure out how to fully implement the software to the employees at the company. [SENSITIVE CONTENT HIDDEN] has provided some input on how to deal with this, but it's just not quite right for my organization (may be too confusing).

Summary:

Overall, I have been happy with the Mango software. Unfortunately, it has not been fully integrated into my organization. I have done a lot of wo... Read more

Overall, I have been happy with the Mango software. Unfortunately, it has not been fully integrated into my organization. I have done a lot of work to get it there, it's just that management has been a little slow about granting approvals, etc. Since I have access to all the Mango modules and have been trained on how to use them, I've been using the functions of Mango to make my life easier. I am working on performing tasks in Mango (that I would have done in other programs) and will encourage my team to do the same things.

Benefits:

It is a fairly simple layout and easy to use so far. I like being able to store a variety of documents, reports, etc in one place accessible to a... Read more

It is a fairly simple layout and easy to use so far. I like being able to store a variety of documents, reports, etc in one place accessible to all.

Drawbacks:

Some of the processes seem a bit drawn out and could be simplified; i.e. not having to pass reports back and forth constantly. I HATE that any... Read more

Some of the processes seem a bit drawn out and could be simplified; i.e. not having to pass reports back and forth constantly. I HATE that any upload to a report is viewed as sensitive information, therefore not visible to staff. I understand the need for this in some modules, but not all. It can sometimes be slow to send info through or update info.

Summary:

The software gets ALL staff involved, sharing the responsiblity of getting things right and taking responsibility if they go wrong, which helps lea... Read more

The software gets ALL staff involved, sharing the responsiblity of getting things right and taking responsibility if they go wrong, which helps learning. It also frees up my time as I'm not the only one reporting and collating info!

Benefits:

Easy to use and has become apart of our day to day business. From our old paper based system is has made it a lot easier. With reminders that are s... Read more

Easy to use and has become apart of our day to day business. From our old paper based system is has made it a lot easier. With reminders that are setup nothing gets missed. If something doesn't get done reminders are sent until it has been completed. It is also great managing all employees skills and training records. When due to expire all relevant people will get notification Document control is also another great function managing all policies, procedures and general documents. Only the live and current version can be accessed by most people but all old versions of documents are stored in the back end of the system. The function of Audits is great for internal audits and workplace inspections. This is all linked up with the ICA module and everything is tracked between the two.

Drawbacks:

Nothing. Overall we find mango a great product to use

Summary:

Mango has made is easy to mange the 3 standards we currently have certification for. With reminders nothing gets missed and you know when everythin... Read more

Mango has made is easy to mange the 3 standards we currently have certification for. With reminders nothing gets missed and you know when everything is due. The support we have also received has been excellent and would recommend this product to anyone needing a HSEQ management system

Benefits:

Easy to use for end users. Very little training was required to get up and running.

Drawbacks:

Difficult to get reporting to work as intended. Also had difficulty making adjustments to the auditing forms

Summary:

While it's easy to use for end users, it's difficult to make quick adjustments without a higher level of expertise. Customer support is great thoug... Read more

While it's easy to use for end users, it's difficult to make quick adjustments without a higher level of expertise. Customer support is great though and available to assist.