Who is this service for?

Any organization tracking regulatory compliance (ex: ISO 9001, ISO 13485, AS9100, FDA Compliance, etc.) or any organization looking to make their quality system paperless in a user-friendly interface.

About QT9 QMS

QT9 QMS is the only all-in-one web-based quality management solution with unlimited scalability, providing a unified platform for ISO 9001, ISO 13485, AS9100, FDA 21 CFR Part 820, Part 211, Part 11 electronic signature compliance. Empower your employees to automate: document control, CAPA's, employee training, ECR/ECN's, inspections, calibrations and audit management. Centralize your data from multiple locations & sources. Includes Customer & Supplier Web Portals. Visit QT9qms.com

Average rating 4.6/5

Total score
4.6
“Ease of use
4.5
User support
4.7
Features
4.2

Product details

Starting price:

1usd / per month
more about prices

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Mac

Windows

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

QT9 Software
http://www.qt9software.com
Set up in 2005
United States

Features

Academic/Education
Access Controls/Permissions
Agile Methodologies
Alerts / Escalation
Alerts/Notifications
Appointment Management
Approval Process Control
Archiving & Retention
Asset Tracking
Asynchronous Learning
Audit Management
Audit Planning
Audit Trail
Automated Routing
Barcode / Ticket Scanning

Billing & Invoicing
Blended Learning
Budget Management
Built-in Course Authoring
Built-in LMS
Business Process Control
Calibration Management
Calibration Scheduling
Certificate/Label Printing
Certification & Licensing
Change Management
Client Portal
Code Enforcement
Collaboration Tools
Commenting/Notes
Complaint Management
Compliance Management
Compliance Tracking
Controls Audit
Corporate/Business
Corrective and Preventive Actions (CAPA)
Cost-to-Completion Tracking
Create Subtasks
Customer Database
Customizable Templates
Dashboard
Defect Tracking
Disaster Recovery
Dispatch Management
Document Check-in / Check-out
Document Classification
Document Coding & Control
Document Generation
Document Management
eCommerce Management
Electronic Signature
Environmental Compliance
Equipment Management
Equipment Tracking
Exceptions Management
Failed Inspection Tracking
FDA Compliance
File Conversion
File Recovery
For Engineering Documents
Forms Management
Gamification
Gantt/Timeline View
Hazardous Materials Management
HIPAA Compliant
Idea Management
Image Capture
Incident Management
Incident Reporting
Industrial Safety Management
Inspection Management
Instrument Management
Internal Controls Management
Inventory Control
Inventory Management
ISO Compliance
ISO Standards Management
Issue Management
IT Risk Management
Job Management
Kanban Board
Key & Lock Management
Learner Portal
Legal Risk Management
Maintenance Management
Maintenance Scheduling
Milestone Tracking
Mobile Access
Mobile Learning
Modeling & Simulation
Nonconformance Tracking
Occupational Health Management
Offline Access
Operational Risk Management
Optical Character Recognition
OSHA Compliance
OSHA Recordkeeping
Percent-Complete Tracking
Periodic Review
Policy Management
Portfolio Management
Predictive Analytics
Predictive Maintenance
Preventive Maintenance
Process/Workflow Automation
Purchase Order Management
Quality Control
Recurring Tasks
Reminders
Report Templates
Reporting/Analytics
Reputational Risk Management
Resource Management
Response Management
Revision History
Risk Assessment
Risk Management
Root Cause Analysis
Sarbanes-Oxley Compliance
Scheduling
Service History
Spreadsheet View
Subcontractor Management
Supplier Quality Control
Surveys & Feedback
Synchronous Learning
Task Board View
Task Management
Technician Management
Time & Expense Tracking
Time Tracking
To-Do List
Traditional Methodologies
Training Companies
Training Management
Vendor Management
Version Comparison
Version Control
Version Rollback
Warranty Tracking
Work Order Management
Workflow Management

Alternatives QT9 QMS


e
eva G.

«Great software for the price»

Usability

Support

Features

4

Overall rating

Benefits:

Very nice connection between the documents database, training and maintenance functions. Great price structure where you pay by number of simultaneous access. Nice updates with increased functionality about twice a year.

Drawbacks:

I would like more open fields and the ability to hide some fields in the printed report. There are a lot of steps to enter a document with several validations. The process is a little long if you have to do many documents. You can't restrict the emailing to specific functions (for example: documents to approve only, task attribution only...), so you end up with way too many emails in you mailbox, which defeats the purpose.

In sum:

QT9 covers all your need for GFSI audits. It is easy to use when you understand how it works. The software was not always fitted to my needs, but with some creativity I was able to use the fields for a different purpose than what they were intended.

September 29, 2021
Feedback source: the Internet
J
Jennifer B.

«QT9 QMS »

Usability

Support

Features

4

Overall rating

Benefits:

QT9 allowed us to replace our clunky paper based QMS and move completely to a streamlined, validated electronic platform. The ability to easily manage our document control, auditing, non-conformances, corrective actions, preventive actions, complaints, and calibrations in one location instead of having to spend time retrieving records from multiple locations. QT9 made it possible to maintain our organization's training needs during a global pandemic, when meeting face to face and in groups was restricted. QT9 made it possible to conduct remote training of our organization and evaluate effectiveness with a written test. It unknowingly prepared us to maintain all of our core Quality functions in the midst of a global pandemic without a mis-step. The report format (complaints, corrective/preventive actions, non-conformances, etc) look professional and they are able to quickly be downloaded and provided to either customers, suppliers, auditors, and internally. The consistency of the appearance of the screens in each module made training the organization to use very easy. It was easy to translate the learnings from one module to another. Implementation was similar as well. QT9 technical assistance in uploading of documents and gauges increased the speed in which were able to integrate it into our organization. The unlimited training was also critical especially for the calibration module as it took a bit longer for us to implement and understand how it functioned.

Drawbacks:

One feature that would benefit from improving is the ability to create both corrective action and non-conformance records from a customer complaint. Currently, the software only allows the creation of one or the other, but not both. However, all records between complaints, corrective actions, and non-conformances are linked through a daisy chain scenario, but it can be awkward when retrieving records during an audit. The calibration module was the most difficult for us to implement as it operated a differently than the other modules. However, QT9 technical support assisted and provided us with all of the training that we requested without delay and worked with us to ensure that we implemented the module correctly for our organization's needs.

In sum:

We have observed several benefits from moving to QT9. It has allowed us to move from a paper based/manual QMS system to an electronic system and reduce our paper consumption and record storage. QT9 has streamlined our internal auditing process, preparation for regulatory audits, document control and approval, and organizational training. We have been able to reduce our active documents by 30% as unnecessary/redundant documents and procedures have been made more visible through the document review process. QT9 made it possible for our organization to effectively maintain and continue operating our QMS system without interruption during the global pandemic when limits were placed on gathering size. All of our records are now in one location and it has reduced the time that the organization and Quality unit spend in locating records.

September 24, 2021
Feedback source: the Internet
S
SHelly H.

«Great functionality and pricing»

Usability

Support

Features

4

Overall rating

Benefits:

We spent a solid 6 months searching for QMS software that would be a best fit for our company. QT9 was an easy choice when stacked up against 'big name' programs. It is a user friendly platform, highly configurable, provides transparency to all levels of our organization, reasonable pricing, amazing customer service/support, and you get the entire system- no extra cost to implement or customize a new module.

Drawbacks:

The training module is too rigid and maintenance heavy for our training and documentation needs.

In sum:

The customer training and support offered (at no extra cost!) made the implementation from our paper based systems to QT9 software nearly stress free. We now have a transparent QMS system that drives consistany, ownership, and continual improvement. It has been a key system to achieving and maintaining our compliance to ISO 9001:2015. I can't say enough about what a great partner QT9 has been and continues to be in supporting our QMS.

September 19, 2021
Feedback source: the Internet
M
Maurice G.

«A very solid QMS option»

Usability

Support

Features

4

Overall rating

Benefits:

Easy to use, all of the modules are integrated to one another, fast setup / configuration. the support that you receive from QT9 is always fast and effective.

Drawbacks:

The software cannot be customized to your exact needs. It is not possible to change the name of modules or tabs within the system or to hide ones that your facility does not use.

In sum:

Overall a very good value for the price.

September 12, 2021
Feedback source: the Internet
M
Marie P.

«QMS software that functions well»

Usability

Support

Features

4

Overall rating

Benefits:

Streamline process for creating ECRs and Doc control is great. This software makes approvals and interaction easier.

Drawbacks:

It would be an improvement if the software could link to our ERP system. QT9 is limited by the program QT Link. The audit module is good but a bit cumbersome.

September 8, 2021
Feedback source: the Internet
E
Efrain G.

«Cuality systems software»

Usability

Support

Features

4

Overall rating

Benefits:

Its a friendly software for quality system control because it's easy to use and has a complete management and the necessary areas.

Drawbacks:

I only tried the demo version, but wasn't so easy upload documents

September 7, 2021
Feedback source: the Internet
R
Reba D.

«Excellent support, traceability and ease of use. »

Usability

Support

Features

5

Overall rating

Benefits:

For a small company this sw package has all the basic offerings. We are a medical device company and myself, the FDA & ISO auditors liked the traceability, control of documents and everything was there at our fingertips from Management review to Documents to CAR's. Qt9 is always responsive to our questions and resolving issues. They have incorporated some of our suggestions into their sw updates. It is intuitive to new users and easy to use. We have configured their ECR module to handle storage of documents and electronic signoff for Validation Protocols,Reports, Design review meetings, Stop & Resume Ships, and other processes that need sign-off in addition to its ECR capability. For the cost, the flexibility, electronic signature and traceability is worth trying out the system.

Drawbacks:

One of the items on our wish lists is to be able to limit daily emails to weekly for some people. The common complaint is that people don't look at them (deleting) because a notification appears every day. Training module is a little inflexible, but they are looking at improving it and also improving the report outputs.

September 6, 2021
Feedback source: the Internet
D
Danielle R.

«Great management tool»

Usability

Support

Features

4

Overall rating

Benefits:

We love the document portal and it's ability to share and collaborate on documents. It has kept our records organized and has brought a level of consistency that was hard to achieve with more manual processes. We also love the support!

Drawbacks:

Integrating some aspects of our business into QT9 has been difficult only because our systems were not consistent. There are some features that might just not fit entirely and we sometimes wish there were a few more custom options. But it is also easy to understand why it requires a standard.

September 6, 2021
Feedback source: the Internet
T
Terri B.

«Exactly What We Needed»

Usability

Support

Features

5

Overall rating

Benefits:

Because all the modules are similarly structured, once you've learned one you can easily and quickly learn the others. Instead of having to take what was available in a standard package or grouping, QT9 offers all modules for a single reasonable price.

Drawbacks:

QT9 is in the central time zone and our company is in the eastern time zone. On the extremely rare occasion when we've had issues or questions we had to wait until 9am eastern time to have these addressed. The Reports module is somewhat tricky to set up, but that's offset by the ease of exporting the data to Excel for analysis.

In sum:

Our overall experience has been excellent. Emailed questions are answered in the same business day, and most times within 1-2 hours. The many forms of training/learning are excellent - webinars, private on-line sessions, the Training Academy, etc.

September 4, 2021
Feedback source: the Internet
A
Anne C.

«QT9 Quality Management Review»

Usability

Support

Features

5

Overall rating

Benefits:

Using this software, I can easily monitor my projects timeline. It is very transparent as you can see all the approved or reject works.

Drawbacks:

You still need to adjust by the modules to fit on your desirable project or task. Just need to create and evaluate.

September 4, 2021
Feedback source: the Internet