Compare ChannelOnline и eRep CPQ

Benefits:

Easy to use. Professional looking quotes. Easy access from any computer or mobile device. Integration with vendors was simple.

Drawbacks:

It's a little expensive. And there are suppliers that are tied to it that shouldn't be. Otherwise, its a great product.

Summary:

Saves time. Allows my sales team to provide customers professional looking quotes. Easy follow up by having quote and sales data available from a... Read more

Saves time. Allows my sales team to provide customers professional looking quotes. Easy follow up by having quote and sales data available from any computer.

Benefits:

Compiling the catalogs of our primary distributors into a single source that we can use for quoting and ordering makes our work much easier.

Drawbacks:

Channel Online has to try and meet the needs of what I am sure is a vast variety of businesses, so not all their features will meet all needs for e... Read more

Channel Online has to try and meet the needs of what I am sure is a vast variety of businesses, so not all their features will meet all needs for every business and is lacking in some features that would be very beneficial, to at least some businesses like ours.

Summary:

Benefits:

Drawbacks:

Summary:

ChannelOnline's strengths are its time-saving measures: ability to get product information, check cost and availability from multiple sources, do ... Read more

ChannelOnline's strengths are its time-saving measures: ability to get product information, check cost and availability from multiple sources, do comparisons, and generate PDF quotes. Customer service isn't bad - the last time I had an issue it was resolved in a reasonable timeframe. Biggest weaknesses are reliability and inability to effectively manage large and complex quotes (e.g. HP Big Deals). The latter issue is not a deal-breaker - I only use ChannelOnline for simple quotes anyway. Reliability has become a major issue lately. The past 2 weeks I've been getting a lot of error messages and interruptions. I learned early on to hit the save button constantly or risk losing changes that I just made, but these latest issues just happen suddenly for no reason at all. The sad part is, there's no notification given from CNET of any awareness of the issue or timeframe for resolution. I've learned to resign myself to hoping it gets fixed eventually. Finally, why can't I utilize my older quotes? Why do quotes expire after a limited timeframe and then become utterly useless thereafter? If you guys can change this annoying habit, it would be a great timesaver.

Benefits:

Ease of use in creating and updating quotes in addition to adding new customers and editing new customers and contacts

Drawbacks:

Not very useful if the internet is down! Sometimes it doesn't pull in some of the product codes from some distributors.

Summary:

Benefits:

This makes everything far simpler, cleaner and more organized for our sales team. It is a clean and easy-to-use program once you learn its capabili... Read more

This makes everything far simpler, cleaner and more organized for our sales team. It is a clean and easy-to-use program once you learn its capabilities

Drawbacks:

As with most programs, there is a bit of a learning curve to this. It is well worth taking the time to learn it though because this program is capa... Read more

As with most programs, there is a bit of a learning curve to this. It is well worth taking the time to learn it though because this program is capable of a lot of things.

Summary:

We saw a clear and notable improvement in productivity of our sales reps across our organization once we changed to this program. This is highly re... Read more

We saw a clear and notable improvement in productivity of our sales reps across our organization once we changed to this program. This is highly recommended.

Benefits:

The eRep software has been well thought out by individuals that actually design, select and install the equipment being selected on eRep. I have u... Read more

The eRep software has been well thought out by individuals that actually design, select and install the equipment being selected on eRep. I have used the Zehnder-Rittling EZSelect software in past which is very similar to eRep. However, eRep is more detailed, offers more on the Dashboard, includes photo's of the actual items being selected for both the unit and accessories, offers multiple motor selections, multiple coil selections, multiple variables in EWT, LAT, GPM, MBH, etc. The overall selectability of each piece of equipment allows the Design Engineer, Contractor and Representative a plethora of variable inputs to target certain parameters needed such as maximum pressure drops on flows, varying inlet temperatures of air or water, etc. So in my opinion, the flexibility to select any piece of equipment based on any parameters is unlimited and allows for me to look at all aspects of varying selections.

Drawbacks:

There really isn't anything I don't like about the software thus far. If anything, I am waiting for the software selection to be able to develop a... Read more

There really isn't anything I don't like about the software thus far. If anything, I am waiting for the software selection to be able to develop a dynamic Submittal for our firm. I am told it is under development and will be launched in the near future. This would allow all of the equipment selections and all the specific accessories and options selected to be automatically generated in the Submittal package. No more generic Submittal's where you must go in and annotate each individual sheet to cross out those items you are not providing and checking or circling those items you are providing. The dynamic Submittal would provide and exact document of those items you have priced up in the selection process.

Summary:

It has been a pleasure to work with eRep CPQ. Whenever I have been with the eRep CPQ team at our national convention or simply discussing an item ... Read more

It has been a pleasure to work with eRep CPQ. Whenever I have been with the eRep CPQ team at our national convention or simply discussing an item over the phone, CPQ has been fantastic to work with. They know our equipment, the know their selection software and it's capabilities and can take all that knowledge and give us an answer to help us solve or understand why the software is selecting or performing in the manner it is. CPQ is open to hearing about any issues or potential improvements. A very responsive Customer Service Team! We have been very impressed to date!

Benefits:

Really like the support and the relationship/partnership with BCA

Drawbacks:

Wish it was a little more flexible and easier to interface with other platforms

Summary:

All in all happy with the software and happy with the people of BCA

Benefits:

For the user, a very intuitive interface allows easy adaptation and usage. Smart programming minimizes response time so you are not waiting on the... Read more

For the user, a very intuitive interface allows easy adaptation and usage. Smart programming minimizes response time so you are not waiting on the program to refresh as you move around. For the manufacturer, a simple backend is the key to long term maintenance without requiring an IT programmer. eRep is quick and simple to maintain; changes can be made and pushed out immediately.

Drawbacks:

As with any system, care and planning must be used when progressing through system wide price changes as the system always presents "current" prici... Read more

As with any system, care and planning must be used when progressing through system wide price changes as the system always presents "current" pricing. Holding "old pricing" on a quote after an increase has gone into effect does take some thought and work arounds.

Summary:

I have worked with BCA on multiple projects and they understand the HVAC industry and what is typically needed. They can provide a turn key "off t... Read more

I have worked with BCA on multiple projects and they understand the HVAC industry and what is typically needed. They can provide a turn key "off the shelf" solution or a custom solution to meet your business needs.