Compare Greenhouse PM и RamQuest Suite

Benefits:

I was put in charge of 52 rental units over night when we had discovered some accounting issues with our prior manager. I reviewed several differen... Read more

I was put in charge of 52 rental units over night when we had discovered some accounting issues with our prior manager. I reviewed several different pieces of software, and I chose Greenhouse because of the ease of setting up the properties and different locations, posting rents easily, and tracking expenses by unit and building. When I have had an issue either fixing a mistake I made or could not figure how to account for something, their response time in getting me an answer has been very quick. I have been using the software for nine months now, and they have made several upgrades to the software. It is very nice to be able to go and review old leases that have expired. It is also very easy to renew or extend leases, since we have many tenants who have been there for years.

Drawbacks:

The only negative thing I would say is that the online documentation didn't provide a detailed process in getting started. But once you learn the s... Read more

The only negative thing I would say is that the online documentation didn't provide a detailed process in getting started. But once you learn the system, it is extremely nice and easy to use.

Summary:

Benefits:

The platform is fairly simple with features I have been seeking, price is affordable without a lot of addons.

Drawbacks:

Interfacing with Dwolla has been confusing for tenant and seems to take several days for the money to transfer to greenhouse. Would prefer a quicke... Read more

Interfacing with Dwolla has been confusing for tenant and seems to take several days for the money to transfer to greenhouse. Would prefer a quicker direct method since tenants must be concerned about late fees etc.

Summary:

I am fairly new to Greenhousepm, however, so far it appears to be a great system for the properties I manage. Adam has been excellent at addressin... Read more

I am fairly new to Greenhousepm, however, so far it appears to be a great system for the properties I manage. Adam has been excellent at addressing any concerns I have with the features and application. The interface is easy to use and offers great options for tenant portals, workorders and lease information.

Benefits:

Easy to use and learn

Drawbacks:

Some reporting is limited. Sync to quicken limited

Summary:

It does not have all he functionality of the big property management software, but for a small business it is perfect. They also made some customiz... Read more

It does not have all he functionality of the big property management software, but for a small business it is perfect. They also made some customized changes for my company and we appreciate their excellent customer service. For a small company starting out this software is perfect.

Benefits:

Greenhouse PM helps us manage the listings for the consumers. It allows us to add various amenities available along with the listings.

Drawbacks:

Helps consumers to search data easily and contact us for inquiries. Helps with overall inquiry information in the reporting format.

Summary:

Benefits:

Keying in the order entry information and the ability to have it pull all the way through the process to closing and onto final policy saves re-ent... Read more

Keying in the order entry information and the ability to have it pull all the way through the process to closing and onto final policy saves re-entering of information. It also reduces the risk for errors to be made. The ability to set up templates for the CDF's is an amazing time saver! The flexibility of using CC Scheduler and moving closings around is nice. Also, modifying the view based upon the closer is a simple task. Filscan Plus is a wonderful tool to be able to have the entire file at your fingertips no mater where you may be. Also, there are several very nice built in reports as well as many custom reports that can be developed.

Drawbacks:

We did not have any issues with the integration. RQ was wonderful with making it a seamless process. I would like to be able to use multiple temp... Read more

We did not have any issues with the integration. RQ was wonderful with making it a seamless process. I would like to be able to use multiple templates throughout the software. We are currently limited to using a template in order entry but not again at the CDF portion of the software.

Summary:

Efficiency, convenience, reduction in errors.

Benefits:

I was one of the main contacts with Ramquest and our business for setup. They made it incredibly easy. They have staff that worked in escrow and in... Read more

I was one of the main contacts with Ramquest and our business for setup. They made it incredibly easy. They have staff that worked in escrow and in technology. Each time we call we get awesome help. With all software there is a learning curve but Ramquest helps with all that and has hundreds of intergratable features.

Drawbacks:

None, each time all our questions are answered. The only trouble we have had was a server switch over.

Summary:

Benefits:

It's user friendly, easy to train. Some of the enhancements lately have been awesome. A lot of training material/videos.

Drawbacks:

It's not client based. Having a client management tool similar to vendor management would be awesome. We need more task automation. We need a tax ... Read more

It's not client based. Having a client management tool similar to vendor management would be awesome. We need more task automation. We need a tax screen to enter all the little details that may show on a tax cert. We create tax certs in 40+ states. I wish the cmt/pol screens were in a grid like in RQ1. Need a lot more conditions available in routing rules. Lacking on the internal email notifications. The regions/branch setups don't make a lot of sense for a company of our size and structure.

Summary:

Overall, RamQuest is a great software. My biggest complaint about it with Boston National is how they were initially setup. There was a lot that ... Read more

Overall, RamQuest is a great software. My biggest complaint about it with Boston National is how they were initially setup. There was a lot that wasn't even considered or thought about when they were setup a decade or so ago and we're feeling the effects of that now. I am really looking forward to the next software build.

Benefits:

I enjoy the ease of use, customer service and many ways to customize to your specific business.

Drawbacks:

Task Manager and Reporting leave much to be desired.

Summary:

I have been using RamQuest since the early 2000s with a year long stint in 2015 with another provider. There is no real competition for RamQuest. ... Read more

I have been using RamQuest since the early 2000s with a year long stint in 2015 with another provider. There is no real competition for RamQuest. For ease of use, customer service and many ways to tailor to your specific business, hands down RamQuest is superior.