Compare AnyDesk и LiteManager

Benefits:

It works exactly how'd you expect if you come from using Teamviewer or other remote desktop access applications. You can transfer files, keep bookm... Read more

It works exactly how'd you expect if you come from using Teamviewer or other remote desktop access applications. You can transfer files, keep bookmarks of your most accessed computers or just organize them. Anydesk has also improved with time, which now I find no use to keep paying for Teamviewer which has become really expensive as of late. Anydesk has a lot of the options you would need from Teamviewer and does them right and secure. Even better when the price is FREE.

Drawbacks:

It can be a little bit heavy on the CPU side when using it on older hardware. Keep that in mind. If the connection is really slow, it can lag a bit... Read more

It can be a little bit heavy on the CPU side when using it on older hardware. Keep that in mind. If the connection is really slow, it can lag a bit, but you can optimize the image to be quick and disable the sound, whereas in Teamviewer, the image will just freeze and you have to quit Teamviewer, the only issue with AnyDesk is just the CPU Usage. Also the Mac Version used to be buggy, haven't used it in a while, but Buggy as in all the text was white (not sure if it's on the latest OS X, have not used it in a while, been on Windows).

Summary:

Really pleasant and a great alternative whenever the Teamviewer License we use at work is under use and we've been considering and slowly moving ou... Read more

Really pleasant and a great alternative whenever the Teamviewer License we use at work is under use and we've been considering and slowly moving our clients to AnyDesk because paying Teamviewer is now an expensive subscrption when there's so much good alternatives.

Benefits:

I wanted a remote desktop solution that would work on Windows, macOS, Linux, and Raspberry Pi and AnyDesk checks all those boxes and more. I use th... Read more

I wanted a remote desktop solution that would work on Windows, macOS, Linux, and Raspberry Pi and AnyDesk checks all those boxes and more. I use the remote access and file transfer features daily. I am able to access all my systems from a single computer and do everything I need. I am even able to remotely troubleshoot for my parents. The flexibility of systems makes AnyDesk the most-used program on my computer.

Drawbacks:

I have really nothing negative to say about AnyDesk. I do wish some features were not behind a paywall or that the pricing system was a single paym... Read more

I have really nothing negative to say about AnyDesk. I do wish some features were not behind a paywall or that the pricing system was a single payment rather than monthly. Those have more to do with the company than the software itself. The software does everything I need it to do and more.

Summary:

Overall, AnyDesk is the one program I cannot live without. It exceeds all my needs and I would be lost without it.

Benefits:

As an IT guy, i find it very difficult having to physically work on systems especially when i've left office. Issue are bound to happen ranging hum... Read more

As an IT guy, i find it very difficult having to physically work on systems especially when i've left office. Issue are bound to happen ranging human errors and software errors. I used some other remote app but got some restrictions and timeouts. Anydesk came so simple with no user restrictions. I mostly don't need to be on my desk to solve any issue at work.

Drawbacks:

With the integration of the app on mobile devices, it made it more easier to be with my laptop on the go as i remotely connect to it to have access... Read more

With the integration of the app on mobile devices, it made it more easier to be with my laptop on the go as i remotely connect to it to have access to the entire network in my office for instance.

Summary:

Assistance became easier with this app.

Benefits:

The software, for the most part works well and was easy for clients to be able to use. The branding was a nice feature.

Drawbacks:

Once in awhile certain functions like copy and paste wouldn't work - this was more of a rare occurrence though. Biggest "con" has been in dealing ... Read more

Once in awhile certain functions like copy and paste wouldn't work - this was more of a rare occurrence though. Biggest "con" has been in dealing with the company. I used a paid version of the software for a year. I enjoyed it, but when it came time for my renewal I figured I would see what else was out there - always with the plan to come back to AnyDesk if I didn't like alternatives. That is where AnyDesk's true colors came out. First, there is no autopay (or at least none that was set up). So when they sent me an invoice at renewal time I had figured, my account would auto cancel if I didn't pay for it (this was my misunderstanding and I own up to that part). I stopped using the software as I started using another and had a 40 Day window that I could get a refund on that. I then received a billing email from AnyDesk with the line to contact their billing department at [email protected] if I had any questions. I sent them an email explaining that I was trying a different software and to please cancel my account. I heard nothing back. a few weeks go by and I get another billing email, so I sent them another message. Nothing. Another email comes, so at this point I am a little ticked, so I send another message stating I have asked them twice to cancel my account and to please stop harassing me. Then I get a letter in the mail saying they were going to put me into collections if I didn't pay. (continued below)

Summary:

Since they do not have a direct line to their billing department, I called their sales department and was told to make a ticket. Eventually (now m... Read more

Since they do not have a direct line to their billing department, I called their sales department and was told to make a ticket. Eventually (now months after my initial email) I got a response telling me that because I didn't let them know 3 MONTHS prior to the renewal date that I wanted to cancel that I had to pay the bill and couldn't cancel until the following year! I asked them to be flexible since I had waited forever for them to actually respond to me (never were my [email protected] emails ever directly responded to). A week or two later I would get a response back basically saying nope - I owe them money. They new I wasn't using the software for the months of trying to get them to answer and clarification. Instead of showing some sense of flexibility with their lack of response (which if I heard back from them in time would have given me time to cancel my other software and pay them and use their software). As a customer, they want me to be fine with them taking an unreasonably long time to respond to billing questions, yet as a company they are incredibly rigid and not willing to show any flexibility with customers - especially as we try and come out of a pandemic! While it is in their terms and conditions, requiring 3 months notice to cancel a renewal prior to the renewal date to me is incredibly unreasonable. Who is thinking 3 months before you have a renewal if you will renew or not? To me this is a policy to purposefully trap customers.