Compare Join.Me и LiteManager

Benefits:

This software was easy to set up in our organisation as we just uploaded a file containing company log in credentials of everyone and everyone was ... Read more

This software was easy to set up in our organisation as we just uploaded a file containing company log in credentials of everyone and everyone was able to log into the software using their company credentials. In usability, it is convenient because it is available on smart phones, tablets and laptops ensuring that we link up with each other no matter where we are. Anyone can initiate a meeting in the software and invite people to join using a simple memorable link. It also allows editing the background image of the meeting to suit the agenda. We are able to link up within our organisation and also with clients as the software is flexible and easy to use. The quality of both video and audio conferences is very high and it is possible to mute everyone at once as one of its features.

Drawbacks:

The whiteboard feature is difficult to use on smart phones to keep the team up to date on what someone is thinking. It needs further development.

Summary:

It covers all our remote working needs as we communicate easily as teams and discuss important developments in a simplified video or audio conferen... Read more

It covers all our remote working needs as we communicate easily as teams and discuss important developments in a simplified video or audio conferences. We have had no troubles as it is very secure and allows full control of conferences to secure data.

Benefits:

I love how simple installation is, how reliable the software is, and that I can have a consistent screen share url that can be reused again and aga... Read more

I love how simple installation is, how reliable the software is, and that I can have a consistent screen share url that can be reused again and again. It makes it easy for clients to bookmark my url and quickly hop into a call and screen share to provide live support. I also love the screen recording options for creating software demos and tutorials for my clients.

Drawbacks:

The only thing I wish join.me had was the ability to me to set my conference room to allow attendees to join without me needing to start the confer... Read more

The only thing I wish join.me had was the ability to me to set my conference room to allow attendees to join without me needing to start the conference. Occasionally I need a co-worker to run a meeting, and it's a hassle for them to have to log out of their account and login to mine just to start a meeting.

Summary:

Join.me has had consistently great call and video quality and incredible uptime. We've had no trouble with join.me, and we've used a lot of differe... Read more

Join.me has had consistently great call and video quality and incredible uptime. We've had no trouble with join.me, and we've used a lot of different call/screenshare services.

Benefits:

Join.Me was a good tool for a while before we explored other options. It made screen sharing possible for us which was crucial to our business' suc... Read more

Join.Me was a good tool for a while before we explored other options. It made screen sharing possible for us which was crucial to our business' success. Essentially, we would email over the Join.Me link and the customer would follow the link to ultimately be able to view our desktop screen. From there, we were able to remotely give a demonstration of our computer software. Once the customer was able to access the meeting, everything work smoothly.

Drawbacks:

In some cases, customers were not able to open the Join.Me link to access the meeting. There were many occasions where I needed to reschedule a dem... Read more

In some cases, customers were not able to open the Join.Me link to access the meeting. There were many occasions where I needed to reschedule a demonstration because the customer was unable to follow the link to access my screen share. Granted we were only using the base model (at the time it may have been a free trial) so I am sure some of the functions would improve as we used upgraded packages but ultimately when our trial came to an end we decided not to move forward with the paid version due to the issues we had experienced. At times, Join.Me would only allow a screenshare for a specific duration of time, once you surpassed that threshold the meeting would automatically close. Additionally, the trial period did not allow us to share with multiple users, it was limited to sharing with 2 people. The other concern was I was not able to use Join.Me from my Chromebook so there were some limitations there, as well.

Summary:

Our company used Join.Me for less than a year but eventually we switched to other services that worked better for us. We felt join.me had some shor... Read more

Our company used Join.Me for less than a year but eventually we switched to other services that worked better for us. We felt join.me had some shortcomings when compared to other similar platforms.

Benefits:

It used to work well before other, better software came along. Now it's useful occasionally.

Drawbacks:

Clients had a difficult time getting into meetings. It was difficult to talk them through joining. Sometimes a username/password or registration wa... Read more

Clients had a difficult time getting into meetings. It was difficult to talk them through joining. Sometimes a username/password or registration was required, other times, not. Also, it asked for email addresses of attendees which I didn't like. They don't have a right to ask for my client's email, so I always found that kind of offensive. Since there was no tutorial showing what a client sees when they tried to join a meeting, there were times where the client would run into trouble and we weren't able to help, so we had to give up on using them for certain meetings.

Summary:

It's been okay, but their billing practices have continuously been offensive and unprofessional. Last year they charged me for annual service with... Read more

It's been okay, but their billing practices have continuously been offensive and unprofessional. Last year they charged me for annual service without forewarning. I didn't need that many licenses anymore. Even though I contacted them on the day I was notified of the charge, they refused a refund! I ended up having to do a chargeback for the licenses I did not want. That's obnoxious. They refused to assist me with a refund even when I pointed out no warning was given of impending charges. This year, my card expired. They sent me a warning after the billing that I was going to be sent to collections. That was the first I heard from them about this issue. Talk about offensive! Then when I tried to pay, I was taken to a broken link from their email. The email address they told me to contact in their letter was no longer working, and when I logged in to pay, I was told I didn't have proper access. 3 strikes in just 10 minutes. I'm thinking my company can do without Join.me/logmein.