Compare LiteManager и Remote Utilities

Benefits:

We know what we are looking for in remote support software but "Remote Utilities" offers a wide range of options that highlight it over others, suc... Read more

We know what we are looking for in remote support software but "Remote Utilities" offers a wide range of options that highlight it over others, such as: + possibility to record in video the entire remote session + possibility to manage which type of session to use according to the quality or speed of the internet connection (even lower the video quality to 2bits or in black and white) + different modes of connection, from total control, only see, control of the windows registry, tasks and services, inventory manager (see features of the pc only, that is, the session will only bring this information and nothing else) + the so required drag and drop function to access the clipboard in a simple and easy way

Drawbacks:

to be so complete I only saw a fault and that is that the installer comes separately, one for who will make the connection and another for who wil... Read more

to be so complete I only saw a fault and that is that the installer comes separately, one for who will make the connection and another for who will receive it, although this allows to maintain a scheme of "support-end user" can become cumbersome to install and configure for an inexperienced end user.

Summary:

It allowed me to work from home with the small business that I have in my mother's house that is in another city, because by this means we can work... Read more

It allowed me to work from home with the small business that I have in my mother's house that is in another city, because by this means we can work together on the same PC and see together our administration and HR software, live chat and even record the work session

Benefits:

Remote Utilities does it all! With playing around with many remote access maintenance apps for years I finally found the perfect solution to my su... Read more

Remote Utilities does it all! With playing around with many remote access maintenance apps for years I finally found the perfect solution to my support needs. My last solution was VNC but looking at the logs I realized that VNC was under constant hacking attempts. Remote Utilities is very secure and full-featured and flawless in its operation...

Drawbacks:

The only down side I have seen is when a customer who is a complete computer novice tries to install the software. The ID# is sometimes hard for t... Read more

The only down side I have seen is when a customer who is a complete computer novice tries to install the software. The ID# is sometimes hard for them to find.

Summary:

Close to perfect!

Benefits:

Free option for startups for supporting up to 5 computers that are stored in the remote client. This is a great product for startup computer repai... Read more

Free option for startups for supporting up to 5 computers that are stored in the remote client. This is a great product for startup computer repair companies or used on a small business network. Has a great feature set, and love being able to package up the remote endpoint with my own white labelling.

Drawbacks:

Some instabilities, and dropouts. often find it re-connecting. A scale feature to match the connection speed would be handy that changes the qualit... Read more

Some instabilities, and dropouts. often find it re-connecting. A scale feature to match the connection speed would be handy that changes the quality of the view based on connection speed.

Summary:

Being able to offer my customers a remote support solution for minimal to no cost as a startup business, until I can afford a more expensive soluti... Read more

Being able to offer my customers a remote support solution for minimal to no cost as a startup business, until I can afford a more expensive solution with better feature sets. I can still offer the features of the big guys for little to no additional cost to my business.

Benefits:

We have two offices and this program helps us easily remote to each office whether we're closed or during an emergency such a big snow storm

Drawbacks:

Requires to have very fast internet connection. One of our offices is in an area where the internet connection is very slow so at times it tends to... Read more

Requires to have very fast internet connection. One of our offices is in an area where the internet connection is very slow so at times it tends to freeze

Summary: