Compare Properenty и Rent Manager

Benefits:

It's very easy to start using, few clicks and have all your properties and tenants in place. I really like automated rent collection and that all c... Read more

It's very easy to start using, few clicks and have all your properties and tenants in place. I really like automated rent collection and that all communication with my tenants is in one place. My tenants appreciate the self-service desk which Properenty provides them. Great online software, really recommend it.

Drawbacks:

Nothing to say here, it covers all my needs and even has free plan.

Summary:

Great experience

Benefits:

I really like how easy to use the system is, to onboard your property and provide self-service area for tenant takes only 1 minute. Automated rent ... Read more

I really like how easy to use the system is, to onboard your property and provide self-service area for tenant takes only 1 minute. Automated rent & utilities collection is also great feature.

Drawbacks:

More languages could be added for tenants from other countries, but everything else is perfect. Nice product!

Summary:

Mobile app would be great

Benefits:

Automatic rent payments collection and lease management. Very comfortable to use and communicate with support.

Drawbacks:

Everything works just fine, it's the most comfortable tool for managing rents.

Summary:

Benefits:

Very easy to manage leases, automated rent and utilities payments collection, very professional tenant self-service area, easy and convenient maint... Read more

Very easy to manage leases, automated rent and utilities payments collection, very professional tenant self-service area, easy and convenient maintenance issues management, all communication in one place, extra revenue streams eshop included!

Drawbacks:

Nothing, it's amazing, best software out there!

Summary:

Benefits:

The online RM12 version gives us the versatility of a complete accounting program (minus payroll of course) that allows small employers with mixed ... Read more

The online RM12 version gives us the versatility of a complete accounting program (minus payroll of course) that allows small employers with mixed portfolios to use a single product. Outside Payroll options work great for us. The Rent Manager team is constantly listening to their customer base and makes product use seamless with a great support staff! We are a small locally owned property management firm with commercial, residential and self-storage rentals and have used the Rent Manager program since 2011. We currently manage 15 sets of books that include around 30 properties. The software allows us to set up each property based on its own rental type and each user can be restricted based on need. We love the user friendliness, training options and the program options available

Drawbacks:

We have not found a major con with this program. The development team tries to work with all parameters to find a work-a-round if not an immediate ... Read more

We have not found a major con with this program. The development team tries to work with all parameters to find a work-a-round if not an immediate fix.

Summary:

Prior to Rent Manager we used Yardi for 17 years until they became too expensive and no longer catered to a small company base. This is so much be... Read more

Prior to Rent Manager we used Yardi for 17 years until they became too expensive and no longer catered to a small company base. This is so much better! Rent Manager listens to their customers. We couldn't be happier!

Benefits:

Ease of use. Versatility. New features regularly. Product support.

Drawbacks:

The screens are very generic in appearance. The software could be more visually appealing

Summary:

The support Rent Manager overs is outstanding. They offer so many ways for you to train or trouble shoot with their software.

Benefits:

Provides us with tools to manage effectively. Allows for reports, letters, media, and more to be used.

Drawbacks:

Transitioning from RentManager Xi has been a nightmare. Marketing formats 100% changed. Owner information lost in the transition (and more) Not al... Read more

Transitioning from RentManager Xi has been a nightmare. Marketing formats 100% changed. Owner information lost in the transition (and more) Not all Technical support staff on "ground floor" calls were knowledgeable enough to answer questions - some even answering questions/providing information that was incorrect (costing hours of time/money/loss of owners) API information to Zillow is delayed longer than 3 days or more before being able to be seen on their site. Low/Zero response to new function requests - even though they provide a way to submit - response is zero. Medium Response to comparable feature from Xi request - WITH

Summary:

Since RentManager upgraded us to "Premium" support - we have had a higher success rate. Casey has been amazing and VERY responsive. Britany has als... Read more

Since RentManager upgraded us to "Premium" support - we have had a higher success rate. Casey has been amazing and VERY responsive. Britany has also been extremely helpful. A comparable feature request was finally successfully completed. We are hoping that we do not have to change companies, but rather, RentManager assists us to be 100% functional for our customer needs. To date, we have lost 18 homes due to technical issues with our software (email, etc). This is a significant and irreparable loss. I communicated these concerns with Casey and he did his very best to advocate for us in updates to the email information, report functionality, reconciliations and more.

Benefits:

This is the easiest software to use even with multiple company names. Financial statements are so easy for our accountant to do our taxes with. L... Read more

This is the easiest software to use even with multiple company names. Financial statements are so easy for our accountant to do our taxes with. LOVE IT !!!

Drawbacks:

There is nothing I don't like about it. Except maybe because it logs you out so often and you have to re-login often

Summary:

We are a property management company. This software is excellent in all ways. So easy to use, we switched from Quick Books to Rent Manager.