Compare Point of Rental Software и Renterval

Benefits:

Windows based Support team Ease of use Integrated website

Drawbacks:

Still working out the French translation

Summary:

I've been using Point of Rental Software since 2013 and I have absolutely using the software. The support staff is always there to help if you need... Read more

I've been using Point of Rental Software since 2013 and I have absolutely using the software. The support staff is always there to help if you need them. I also really like the her help feature that allows you to read up on how to use the software.

Benefits:

This is the gold standard of rental software. Their support is legendary. They have many years of experience in the industry. Most of their staff ... Read more

This is the gold standard of rental software. Their support is legendary. They have many years of experience in the industry. Most of their staff come from the rental industry Their software is very feature rich (more than anything else I've ever seen. They have a wonderful system to manage availability of rental items They are very responsive to requested features from their users. New features are being added to allow customers pay and ask for quotes online. Data can be pulled into other software for analysis and reporting.

Drawbacks:

Their support quality has suffered as they have grown very quickly in the past few years. It is legacy software which makes it a bit less user frie... Read more

Their support quality has suffered as they have grown very quickly in the past few years. It is legacy software which makes it a bit less user friendly and difficult to learn. It is required to be run on a Remote Desktop server. So, the full functionality is not available easily on mobile devices.

Summary:

Overall, we enjoy using POR. We have moved to POR six years ago and we wouldn't go anywhere else if we had to make the decision again.

Benefits:

The back end is fine. Not great. It gets the job done, but the interface and UI for online is antiquated. There are so many platforms out there wit... Read more

The back end is fine. Not great. It gets the job done, but the interface and UI for online is antiquated. There are so many platforms out there with slick functionality and workflow that they're getting left behind without some SERIOUS upgrades.

Drawbacks:

I can't say it all in 1,500 characters. Let's start with customer service. You actually have to pay $75 for phone customer service with most plans.... Read more

I can't say it all in 1,500 characters. Let's start with customer service. You actually have to pay $75 for phone customer service with most plans. Huh? That means either 1) you're likely to have so many issues that it's worth $75 to get help fixing them, or 2) They don't want to assist their customers unless they can extort an extra $75 for the honor. Absurd. We work with dozens of SaS companies, and nobody else does this. Now to online bookings: If you take bookings online you need to look elsewhere. Don't even consider Point of Rental. The online functionality is absolutely terrible. Scary bad. Cart abandonment is the #1 issue facing web businesses these days, and creating redundant and unnecessary steps in the checkout process just can't happen.This is Ecommerce 101, don't stand between your customers and payment. As it sits right now, the POR checkout needs an overhaul. 1) Customers need the option to check out as a guest. Quick checkout. Every online business in the world offers this option. To make matters worse, the customer has to navigate back to their email after signing up for an account to confirm their email, and then navigate back to the site. Only to be hit with a Recaptca verification. After they've already verified their email. So they have to prove that they are who they are twice. Why can't they just pay and get their stuff? That's not to even mention all of the bugs with the checkout process. I don't know why they make it so difficult.

Summary:

It's one thing to have issues. Software is buggy. It's always evolving. But to have to pay $75/month for the right to call them and get help? Just ... Read more

It's one thing to have issues. Software is buggy. It's always evolving. But to have to pay $75/month for the right to call them and get help? Just awful. That would maybe be tolerable if they had a chat option. Nope. Or if they responded to emails swiftly. Nope. If you have a critical issue, you are on your own. Good luck. Your customers pay the price and you lose the business.

Benefits:

Point of Rental is basically handling every facet of a rental business, from time clock to inventory to depreciation to reservations and missed ren... Read more

Point of Rental is basically handling every facet of a rental business, from time clock to inventory to depreciation to reservations and missed rental tracking.

Drawbacks:

The software has clearly been added to and modified over time, and the UI is uneven and inconsistent in many places. Many of the modules have only ... Read more

The software has clearly been added to and modified over time, and the UI is uneven and inconsistent in many places. Many of the modules have only very basic functionality or are overly complicated to use.

Summary:

Point of Rental is the central hub for our business, and is where we do nearly 100% of our day-to-day tasks. There is no better dedicated product o... Read more

Point of Rental is the central hub for our business, and is where we do nearly 100% of our day-to-day tasks. There is no better dedicated product on the market for a rental business, but be aware that not all of the additional features are worth the price of admission.

Benefits:

This software make my life easier my customers the make there orders online and pay and just come and pick it up or have it delivered.

Drawbacks:

The platform is vary stable. Like all software there is always room for improvement.

Summary:

CSR is one of the most hardworking person i know! He's always on the job and his intentions is to make sure all Renterval's clients are happy with... Read more

CSR is one of the most hardworking person i know! He's always on the job and his intentions is to make sure all Renterval's clients are happy with the service.

Benefits:

Easy to use

Drawbacks:

I can't take a small amount for payment (deposit).

Summary:

The best rental website software I have used. Modern layout, easy of use and the website looks grest with lots of features and add-ons. You can als... Read more

The best rental website software I have used. Modern layout, easy of use and the website looks grest with lots of features and add-ons. You can also customise, give it a try you will not be disappointed.

Benefits:

Drawbacks:

Summary:

Pros: * Customer service is fast and cheerful! * Ability to import batches of inventory at once. * Storefront is customizable and responsive for... Read more

Pros: * Customer service is fast and cheerful! * Ability to import batches of inventory at once. * Storefront is customizable and responsive for multiple screen sizes. * Ability to add multiple pictures to inventory items, as well as good item descriptions. * Calendar system to show at-a-glance what's been rented and what's available. * Easy to navigate dashboard implementation for inventory, storefront, and customer management. Cons: * Ability to batch import still problematic; occasionally reports that an error occurred, and to please fix it, but no details about what the error actually is (meaning you can't work to fix it). * No ability to mark specific items as cash-only, while others can be paid online. * No easy way to mark variable prices (1-3 days for X.XX per day, 4-7 days for Y.YY per day) for items. * Documentation for functionality and features is lacking and requires some exploration, reliance on an inadequate FAQ, or submitting support tickets (which occasionally gives an error instead of sending your request to the team). * Payment page doesn't seem like it can be customized. All in all, the Cons are more frustrations than anything critically important, and I'm glad that I looked into Renterval for our needs.

Benefits:

Rental features

Drawbacks:

Would like more design iptions

Summary:

It's a good site to start, but I would like more features to eventually transfer my website completely. More layouts, more freedom to customize my... Read more

It's a good site to start, but I would like more features to eventually transfer my website completely. More layouts, more freedom to customize my site