Who is this service for?

FREE ONLINE BOOKING SYSTEM FOR HOTELS, B&B'S, APARTMENTS, COTTAGES & CARAVANS.

About Q-Book

Make the bold move to a brand new Online Booking System with no contracts, commission or crazy prices; probably the best move you'll ever make! - No Contracts or Crazy Prices - Free Connections to Booking.com etc.. - No Charges for the Channel Manager - Free Connection to Google - Free Connection to Stripe, Worldpay, Elavon etc.. - UK National Reservation Platform - No Charges for New App & Messaging Service - Stress Free Migration

Average rating 4.2/5

Total score
4.2
“Ease of use
4.2
User support
4.2
Features
4

Product details

Starting price:

1usd / per month
more about prices

Free version:

Yes

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Queensborough Group
https://www.queensboroughgroup.co.uk
Set up in 1997
United Kingdom

Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Promotions Management
Rate Management
Room Booking
Third Party Booking
Other categories uses in

Alternatives Q-Book


J
Joan B.

«Q Book is a simple to use booking system for our small bed and breakfast business»

Usability

Support

Features

5

Overall rating

Benefits:

The Queensborough Group have been the web page providers since 2008, for our small bed and breakfast business, Browns of Holbeck, and what an excellent service they provide. The staff are very helpful, deal with any enquiries in a very professional way, and are always friendly too. They have just created in May 2018 a wonderful new web page for us, it displays our business to its best advantage. It makes is easy for us to update and for guests to book on line to stay here.

Drawbacks:

I like everything about this software, it is practical, easy to use and makes updating the web page very easy.

In sum:

More on line bookings for our bed and breakfast business

September 3, 2021
Feedback source: the Internet
K
Karen B.

«One of the best companies I have dealt with in the 13 years»

Usability

Support

Features

5

Overall rating

Benefits:

Queensborough Group is one of the best companies I have dealt with in the 13 years I'have run a bed and breakfast. Their system is easy to use, visually as well as technically. As a company they are the MOST responsive I have ever experienced. They really do listen to their customers and if a suggestion I make is a viable option they act on it often immediately.The staff are always cheerful, friendly, helpful and knowledgeable. Their prices are reasonable and the channel manager is free to use. I have never had any problems with the system and guests seem to find it easy to use as well.

In sum:

Great value and the channel manager is free, they also offer good support if required.

September 2, 2021
Feedback source: the Internet
M
Margaret H.

«Shocking service, indeed no service whatsoever.»

Usability

Support

Features

1

Overall rating

In sum:

Took our money then did not deliver website. Got to first proof stage then could get no response whatsoever out of them. They don't respond to phone calls. We would recommend freetobook where real people speak to you and go out of their way to help and seriously it is a free booking engine 'tho you can grade up if you wish.

August 27, 2021
Feedback source: the Internet
B
Bob W.

«I love it. I think the new system is fantastic.....»

Usability

Support

Features

5

Overall rating

Benefits:

Ease of use, great support!

Drawbacks:

None

In sum:

I love it. I think the new system is fantastic.....and I'm not kidding I have more flexibility with my room designations, pricing and descriptions I can email my guests asking them for feedback upon departure I can manually adjust availability with guest details - even more now I can add a quick reservation I can see where my guests have come from. The whole thing is great!

July 2, 2021
Feedback source: the Internet
R
Richard E.

«Excellent Service and Support»

Usability

Support

Features

5

Overall rating

In sum:

We would just like to tell you how delighted we are with the new website which Queensborough Group have created for us; and with the excellent service and support we have received from you and your colleagues throughout the process. Although our old website was looking very dated, we were aprehensive about making a change thinking that the process would be expensive, time consuming and disruptive to our on-line presence. In fact we need not have worried because Queensborough have made it so easy, quick ( it was up and running in about 36 hours!) and excellent value for money. We selected a standard template, wondering whether it would be able to reflect the individuality of our property and never imagining that the finished article could look so fantastic. Our old website was content managed for us by a local firm. The Queensborough system, which came along with the new website is brilliant. It gives us complete control over our content and is so easy to use. We are really enjoying playing with it and keeping our website updated and refreshed. The fact that everything is linked to Q-book makes it completely synergistic and so simple to use. At first we had lots of questions and requests for tweaks here and there which were answered and dealt with promptly and without any fuss or additional cost. Faultless service from everyone at Queensborough! Thank you Amy and thanks to all your colleagues at Queensborough who have helped us with this and produced such an excellent result.

May 12, 2021
Feedback source: the Internet