Who is this service for?

Softinn Extranet is built specifically for e-commerce savvy hotelier to drive more direct bookings and run digital marketing campaigns.

About Softinn Hotel Booking Engine

An e-commerce centric hotel booking engine. Tools to run digital marketing campaigns. Self-service cancellation system and self-service receipt generation for corporate guests. Best for independent boutique hotels. More direct bookings. To increase direct booking, Softinn provides "Softinn Hotel Website + CMS". A CMS based website that supports customization, google analytic tracking, real-time update website's content without a middleman. No programming skills needed for content updates.

Average rating 4.4/5

Total score
4.4
“Ease of use
4.3
User support
4.6
Features
3

Product details

Starting price:

1usd / per month
more about prices

Free version:

Yes

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Softinn
http://mysoftinn.com/
Set up in 2013
Malaysia

Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Promotions Management
Rate Management
Room Booking
Third Party Booking
Other categories uses in

Alternatives Softinn Hotel Booking Engine


V
Verified Reviewer

«The Schedule»

Usability

Support

Features

4

Overall rating

Benefits:

Booking system simple and interactife. The locking date and schedule more important

Drawbacks:

Interface of user diffcult and hard to understand. maybe it cost a font or design

In sum:

my business running smoothly but the payment need to be in notification

October 1, 2021
Feedback source: the Internet
Ashraf Aizzuddin A.

«Overall Very Recommended»

Usability

Support

Features

5

Overall rating

Benefits:

1. Localized payment method e.g.online banking, ATM 2. Promo code system 3. Superb personalized support

Drawbacks:

No proper review system yet, hope it will be implemented soon

September 29, 2021
Feedback source: the Internet
A
Amiruddin A.

«Softinn Review»

Usability

Support

Features

3

Overall rating

Benefits:

None. The system is similar to other online booking platform.

Drawbacks:

Very few customer's leads!! Only secured two bookings for 2018 as of today.

September 18, 2021
Feedback source: the Internet
A
Alban W.

«Ease of Use and Great Features»

Usability

Support

Features

5

Overall rating

Benefits:

Easy to create Rooms and monitor room bookings.

Drawbacks:

The PMS is still new and requires some more work but can't wait to try it.

In sum:

Easy to use tool with very good customer service. Would recommend to hotels to be in SoftInn's listings

September 15, 2021
Feedback source: the Internet
K
Ken L.

«Get to work within an hour for my website»

Usability

Support

Features

5

Overall rating

In sum:

Super easy to install and start selling my rooms online. http://sunflowerhotel.com.my/

August 7, 2021
Feedback source: the Internet
C
Choong J.

«Good service»

Usability

Support

Features

5

Overall rating

In sum:

Good service, quality, fast response

July 26, 2021
Feedback source: the Internet
Ahmad Fazli M.

«Very easy to use»

Usability

Support

Features

4

Overall rating

Benefits:

Easy to use and a few click can complete 1 reservation

Drawbacks:

None. Need more property

July 21, 2021
Feedback source: the Internet
L
Loh W.

«more easy to manage compare with old software»

Usability

Support

Features

5

Overall rating

In sum:

Easy to close and and open room.

July 15, 2021
Feedback source: the Internet
M
Mitchell James S.

«professional customer service with personal interaction with guest and home owners »

Usability

Support

Features

5

Overall rating

In sum:

User friendly and interpersonal interactions . Each request were dealt promptly with efficiency. Improvement can be done on immediate payment by credit card upon booking

June 28, 2021
Feedback source: the Internet
L
Lisa K.

«Great service »

Usability

Support

Features

4

Overall rating

Benefits:

Easy receive the booking and easy to know the booking detail.

Drawbacks:

The booking detail easy for me to see through

In sum:

First time get booking through this hope can get more through this

June 23, 2021
Feedback source: the Internet