Compare Restaurant Manager by Action Systems и Scanfie

Benefits:

Easy to use, reliable and updates are included with their inexpensive software maintenance plan. We recently upgraded to RMPOS version 20. It's red... Read more

Easy to use, reliable and updates are included with their inexpensive software maintenance plan. We recently upgraded to RMPOS version 20. It's redesigned, bug free and works great. It also has paid at the table and supports chip card processing. Way ahead of other systems that friends of mine use at their restaurants.

Drawbacks:

I was forced to upgrade my server PC from Windows XP to Win 7. I guess that's not a huge deal, but worth noting.

Summary:

Great feature rich POS system at an affordable price.

Benefits:

Detailed reporting module, Swipe customer credit card and link to tab/table feature, keeps up with volume on busy nights, easy to change menu item... Read more

Detailed reporting module, Swipe customer credit card and link to tab/table feature, keeps up with volume on busy nights, easy to change menu items/prices, hardwired via ethernet since based on window OS backbone and installed locally on an in house PC or server. No ongoing monthly costs like the subscription models of other cloud options like Lavu, Lightspeed, Touchbistro, and even Square to some degree now. Quick learning curve for team to use the POS. Hardware is typically at the same or cheaper that then cloud based tablet starter kits.

Drawbacks:

Not cloud based (can be a pro or con) depending on reliability of connection, tablet use is not practical due to the heavy demand of the software, ... Read more

Not cloud based (can be a pro or con) depending on reliability of connection, tablet use is not practical due to the heavy demand of the software, the reports are old school out of the 80s but you can upload the data to any BI tool you might like. New features require an upgrade to the latest version and an added cost. (Typically cheaper when you do the math than a subscription model)

Summary:

If you decide on RM, they have a network of local installers/support. It's best to find a good one to help support the system for you. We have a ... Read more

If you decide on RM, they have a network of local installers/support. It's best to find a good one to help support the system for you. We have a great one. There are parts you can maintain on your own. In my review of other options (which I do every 2-3 years to check the market) the cloud based solutions lack many of the features we rely so much upon. RM is not perfect, but no system is, it is a solid choice for bars and restaurants at a reasonable cost.

Benefits:

The software is great for pizza ordering , you can split the pizza in half very easily and it is very easy for the prep printer to send out to kit... Read more

The software is great for pizza ordering , you can split the pizza in half very easily and it is very easy for the prep printer to send out to kitchen.

Drawbacks:

The software is out dated , the Online ordering module is very out dated. Restaurant manager/Shift 4 is terrible to partner with because they ho... Read more

The software is out dated , the Online ordering module is very out dated. Restaurant manager/Shift 4 is terrible to partner with because they hold you ransom when it comes to credit card processing. Restaurant manager now has there own Credit card processing ( Shift 4) and if you do not use there shift 4 processing they will destroy your business with fees. Shift 4 is in a bad turmoil at the present time because they have a major problem in processing on line payments. The most important factor is that Restaurant manger and Shift 4 has no explanation for the error and the customer service is terrible. They have no answers for the issue and have offered nothing to all there customers for there losses. Stay away !!!

Summary:

Very disappointing in Restaurant Manger and Shift 4 . They want to act like a big company but have no resources or expertise to handle a major prob... Read more

Very disappointing in Restaurant Manger and Shift 4 . They want to act like a big company but have no resources or expertise to handle a major problem. They have no relationship building techniques with customers. They will let you crash and burn. They only care about getting there monthly fees!

Benefits:

The software was pretty user friendly. But there were some glitches in it.

Drawbacks:

The service provider we used Pontiac Business Systems was gouging on service and I decided to switch POS systems because I was spending as much as ... Read more

The service provider we used Pontiac Business Systems was gouging on service and I decided to switch POS systems because I was spending as much as a new system on service and that was after we had a service contract.

Summary:

Beginning was good but as time went on service became worst and worst.

Benefits:

Veelzijdigheid qua inzet systeem. Tevens kun je op- en afschalen, handig met bijv. terrasseizoen etc.

Drawbacks:

Nog geen directe/rechtstreekse koppeling met pin, wordt aan gewerkt

Summary:

Benefits:

Buzzerfunctie op eigen device gast Upselling Gebruiksgemak

Drawbacks:

Weinig minpunten ervaren. Zoals ieder pakket dien je je even te verdiepen in de werking maar dit is kinderspel.

Summary:

Zeer gedreven, enthousiaste , flexibele proffesinele partij

Benefits:

Scheelt ons personeel kosten. Ivm grote terras kunnen we nu een gedeelte op zelfbediening indelen. Bestellen via app en dranken/gerechten worden ge... Read more

Scheelt ons personeel kosten. Ivm grote terras kunnen we nu een gedeelte op zelfbediening indelen. Bestellen via app en dranken/gerechten worden gebracht.

Drawbacks:

Nog niet ondervonden, de punten waar we tegen aanliepen in de test fase werden direct geïmplementeerd waardoor het perfect is afgestemd op onze loc... Read more

Nog niet ondervonden, de punten waar we tegen aanliepen in de test fase werden direct geïmplementeerd waardoor het perfect is afgestemd op onze locatie.

Summary:

Snel en betrouwbaar.

Benefits:

- Gebruiksvriendelijk - Makkelijk te implementeren - Met feedback wordt daadwerkelijk iets gedaan - Goed bereikbaar

Drawbacks:

- Een openbare roadmap zou fijn zijn. Zo is het voor gebruikers ook inzichtelijk wat de status van de feedback is en welke (nieuwe) functies verwac... Read more

- Een openbare roadmap zou fijn zijn. Zo is het voor gebruikers ook inzichtelijk wat de status van de feedback is en welke (nieuwe) functies verwacht worden.

Summary: