Compare Bizzfo Point of Sale и MicroSale

Benefits:

Support is amazing, the interface is great, the ability to customize the features and look and feel of the software based on what system we are ins... Read more

Support is amazing, the interface is great, the ability to customize the features and look and feel of the software based on what system we are installing. We can do full service with buster, hostess and reservation to a Arbys drive thru and quick service counter with kitchen monitors. Comes in both a SaaS and I think it's one of few if not the last that you can actually buy it.

Drawbacks:

I honestly don't have one, we install many softwares and this software just works, installs easy, setup is easy (tedious but you get out what you p... Read more

I honestly don't have one, we install many softwares and this software just works, installs easy, setup is easy (tedious but you get out what you put in)

Summary:

Great product , great technical team, knowledgeable staff, really cool interface, wide verity of hardware and 3rd Party integration. My favorite p... Read more

Great product , great technical team, knowledgeable staff, really cool interface, wide verity of hardware and 3rd Party integration. My favorite part choose any credit card processor you want. Not many can say that

Benefits:

Easy to use. Good for new servers. Not too expensive.

Drawbacks:

Sometimes it struggles with split checks with large parties. You yet have to learn the work arounds for the glitches.

Summary:

The MicroSale system is good for small to medium restaurants. There are some quirks: my servers have learned not to add gratuity until the very end... Read more

The MicroSale system is good for small to medium restaurants. There are some quirks: my servers have learned not to add gratuity until the very end. The same is true for splitting checks ... it gets glitchy if you add things after. The customer support is really helpful. They have saved us after a power outage that lost all our data. Overall a good system.

Benefits:

easier to use than most other POS Systems I think, but there are enough problems that I cannot recommend it

Drawbacks:

Important features, including the reason I purchased MicroSale fail to function. There is a feature called "Text Overlay" that turns itself off af... Read more

Important features, including the reason I purchased MicroSale fail to function. There is a feature called "Text Overlay" that turns itself off after a couple days, a tech has to turn it back on. But it keeps turning itself off and it has been going on for years and I have given up. That means the money down the toilet for a fancy DVR that supports Text Overlay. The support company blames Microsale (not the new DVR that supports Text overlay) and they have never fixed the problem that has been going on for years. There are other buggy problems as well, including Microsale dropping Credit Card transactions after they are completed without leaving any error message., there is no error or warning message, and the Credit Card Transaction does not batch, and my business does not get funded. This was finally discovered by the Merchant Company since Microsale did not flag the long term problem. These are not short term problems, they are long term or permanent

Summary:

I lost a lot of money because of Microsale

Benefits:

Software is very user friendly.

Drawbacks:

Some items did not print on the ticket ... like time order is due to the customer.

Summary:

Our Company had Microsale installed from the first day we opened and it has been great. The system is very easy to use and it does include support... Read more

Our Company had Microsale installed from the first day we opened and it has been great. The system is very easy to use and it does include support with the package that was included for our company. Sometimes you have to leave a message with a description of your problem, but someone does call you back and try and help fix any issue you are having. The menu is very user friendly and employees are able to pick it up very quickly. A couple of items I do want them to fix on Microsale machines are ... The time the order is due to the customer should be printed on the kitchen ticket and any dessert items should show up on the kitchen ticket as well. Right now there is no time due on the tickets and the dessert items ordered do not print out on the kitchen ticket with the rest of the order.