Who is this service for?

SpotOn Restaurant is designed by people who know restaurants for people who run restaurants. It is built specifically for restaurants from Fine Dining, Bars & Nightclubs to Quick Service restaurants.

About SpotOn Restaurant

SpotOn Restaurant is the lightning-fast POS system your business deserves, designed by people who know restaurants for people who run restaurants. Our team of experts will work closely with you to build a POS system to your unique requirements, so you can focus on whats important-creating an amazing experience for your customers. Our hardware is robust and reliable, ready for the demands of a hard-working environment.

Average rating 4.9/5

Total score
4.9
“Ease of use
4.9
User support
4.8
Features
4.8

Product details

Starting price:

1usd / per month
more about prices

Desktop & Mobile Platforms:

App - Android

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

SpotOn
http://www.spoton.com
Set up in 2013
United States

Features

ACH Payment Processing
Barcode / Ticket Scanning
Billing & Invoicing
Built-in Accounting
Cash Management
Commission Management
Cryptocurrency Processing
Customer Accounts
Data Security
Debit/Credit Card Processing
Delivery Management
Discount Management
eCommerce Management
Electronic Signature
Employee Management

Gift Card Management
In-Person Payments
Inventory Control
Inventory Management
Kitchen / Menu Management
Loyalty Program
Mobile Access
Mobile Payments
Multi-Location
Multiple Payment Options
Online Ordering
Online Payments
Payment Fraud Prevention
Payment Processing
Payment Processing Services Integration
PCI Compliance
Point of Sale (POS)
Recurring/Subscription Billing
Reporting/Analytics
Reservations Management
Restaurant POS
Retail POS
Returns Management
Separate Checks
Split Checks
Table Management
Tips Management
Wait List Management

Alternatives SpotOn Restaurant


L
Lorelei S.

«SO HAPPY!!»

Usability

Support

Features

5

Overall rating

Benefits:

It does everything to make the experience easier for my employees and the customer.

Drawbacks:

Nothing, it's easy to learn and there isn't much it can't do.

In sum:

AWESOME!

October 2, 2021
Feedback source: the Internet
J
Joseph L.

«Belladinas»

Usability

Support

Features

4

Overall rating

Benefits:

Easy to use and the promise that they are growing and constantly updating

Drawbacks:

Inability to engage customer in rewards and contact information

In sum:

Happy

September 6, 2021
Feedback source: the Internet
R
Rachael B.

«Progressive POS»

Usability

Support

Features

5

Overall rating

Benefits:

Progressive, accurate, and efficient point of sale technology.

Drawbacks:

The fact that I can do anything remotely LOL! Only a con that if I have personal time away from the restaurant they know I can access all systems and make any daily changes or admin that needs to be done but at the same time being able to sit on a beach and to do payroll isn't so bad :)

In sum:

In the 6 months of using Spot On I have been more than pleased with the advancement of technology for this POS system. Coming from the older time of Aloha and Micros I have never used a POS that has created such ease for daily reporting, managing sales and labor, daily employee maintenance, menu maintenance, employee on-boarding, daily projections, and future forecasting . The real time feature that allows you to instantly make changes to any platform of the system allows for no lost time which is crucial in a high volume restaurant. The support team has been excellent with a level of personal attention that has always fallen through the cracks with other POS systems.

September 4, 2021
Feedback source: the Internet
B
Bart D.

«Great Experience and Awesome Support»

Usability

Support

Features

5

Overall rating

Benefits:

Cloud based with reporting on the cloud. The fact that I can be off premise and have live data and managers app was huge. No contract was impressive and let me know they are with us through good and bad with option to walk away.

Drawbacks:

Wish inventory management was more robust or offered within. Not huge issue.

In sum:

The support is award winning in my opinion. Quick responses to early on questions and transparent pricing. Value added 3rd party add one.

September 1, 2021
Feedback source: the Internet
N
Neil Z.

«Great Restaurant Software - Working to be Great Retail Software»

Usability

Support

Features

4

Overall rating

Benefits:

It has online shopping capabilities. In the start of the pandemic, we had to create an online shopping experience in our retail food barn to serve our vulnerable population. SpotOn was there and was competitively priced.

Drawbacks:

The customization and setup were initially complicated. There was a steep learning curve for the staff. This was mainly due to our attempt to use restaurant software to run a retail store. But, we made it work with the help of SpotOn support.

In sum:

Having become a SpotOn customer in the middle of a pandemic and seeking to use their restaurant software for a retail store, it had many technical and operational challenges. We were both working in uncharted waters and it was difficult at times. Eventually, SpotOn was able to step up and provide the right level of support to help us. Their support team was always friendly and would frequently escalate matters as they worked to adapt their software for a retail platform. Because changes were instantaneous, we went through a period of incremental changes in order to keep our operation running while adapting the software to our needs. Today, they are proactive in checking on our account and help us quickly when necessary.

August 23, 2021
Feedback source: the Internet
R
Ray V.

«Best Nex Gen POS on the market!»

Usability

Support

Features

5

Overall rating

Benefits:

Finally, after 30 years in the restaurant industry, we have a POS system that has taken our operations to the next level. Our initial install (which took one day), was seamless and by far the easiest that we have ever experienced. At the top of our list of why we are true believers in SpotOn, is their amazing support and team. The SpotOn system is easy to use, intuitive for team members, and provides all the critical reporting capabilities. The value proposition of SpotOn Restaurant cannot be beat, and we highly recommend making the switch.

Drawbacks:

All of our initial concerns and "needs" were resolved very quickly. My team was so excited about "customizing" our new POS system that we had to push them out of the office and back on to the dining room floor.

In sum:

It is so refreshing to implement changes and upgrades that take minutes instead of days. We are no longer limited to being physically at the restaurant in order to access reports and data.

August 20, 2021
Feedback source: the Internet
J
Jason N.

«SpotOn in Vegas»

Usability

Support

Features

4

Overall rating

Benefits:

Ease of use. Able to make adjustments and changes quickly and easily. If ever any difficulty, customer support usually helps me through it quickly.

Drawbacks:

Issues in the programming. Had an issue with my tablets where the guests tips were disappearing after swiping on unit and guest signing electronically. 9 months later the issue is still not solved.

In sum:

My reps have been great. My guy who programmed my equipment was great. Install was a piece of cake. Disappointed with loyalty program, quality of website (not easy to work with). CC processing percentage just a hair over 2%.

August 12, 2021
Feedback source: the Internet
D
Daniel R.

«Loma Brewing Company»

Usability

Support

Features

5

Overall rating

Benefits:

Love the ease of use, reporting, and customer service

Drawbacks:

QR code program needs review. As we move into counter service from full service structure, it needs to be easier for the guest

In sum:

SpotOn has been terrific right from the beginning. I've used multiple POS and this is the best thus far

August 3, 2021
Feedback source: the Internet
B
Brent B.

«We love Spot On »

Usability

Support

Features

5

Overall rating

Benefits:

It took no time for our team to understand this software it was easy transition from our old system to spot on plus the tech support was great if problems arose they quickly responded.

Drawbacks:

Nothing at all at this time ............

In sum:

So far is been nothing but pleasurable easy to use great communication with upper management seems like they really care about your clients and you're not getting lost in a queue.

August 3, 2021
Feedback source: the Internet
H
Harshil P.

«Hidden Charges»

Usability

Support

Features

5

Overall rating

Benefits:

Its really great for Restaurants

Drawbacks:

Speed and easy to operate

In sum:

I wasn't aware of installation charges If I knew it I wouldn't have them to come and install the POS which I could do very easily. I paid $750.00 which was automatic payment taken from my bank account.

July 29, 2021
Feedback source: the Internet