Compare Bazaarvoice и ProvenExpert

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

Bazaarvoice's shopper engagement platform gives you total control to collect, display, and distribute text and visual user-generated content (UGC) ... Read more

With ProvenExpert, a few clicks is all it takes to bundle all your reviews (quantity and overall score) in one place. Get the feedback you need: us... Read more

Rating
4.4 / 5
0 / 5
Risk Management software features
Response Management
Response Management
Agile Project Management software features
Negative Feedback Management
Negative Feedback Management
Reputation Management software features
Review Generation
Review Generation
Review Management software features
Review Monitoring
Review Notification
Review Request
Review Monitoring
Review Notification
Review Request
Business Plan software features
Social Sharing
Social Sharing
Marketing Analytics software features
Social Media Monitoring
Social Media Monitoring
API Management software features
Dashboard
Dashboard
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Cloud-hosted / box software

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

Great Way to Connect with Customers

Benefits:

It's really easy to navigate the site, you can see reviews, as well as answer customer questions to help generate a sale.

Drawbacks:

It's a bit pricy but in my opinion, worth the price.

Summary:

Maricela G.
5 / 5

Easy to use, but UI may be too simple

Benefits:

I enjoy having all of our online trading partners' consumer questions and reviews available in one place. Responding to either is as simple as typi... Read more

I enjoy having all of our online trading partners' consumer questions and reviews available in one place. Responding to either is as simple as typing and submitting, and there is no need to open each question/review as a separate document. The workflow is very efficient as a result.

Drawbacks:

The system loads slowly, and navigating can be tedious as a result. Filters and search functions can be a labor to use.

Summary:

I love using Bazaarvoice Connections; it gives a very easy to read interface with all partners available in one place. The workflow is very efficie... Read more

Richard R.
4 / 5

Expensive but adequate online review platform.

Benefits:

It did an efficient job of gathering our product reviews.

Drawbacks:

Expensive; not many remarketing tools available when we used it.

Summary:

Verified Reviewer
5 / 5

Necessary but costly

Benefits:

We are able to see reviews from multiple retailers, in one place, and we can directly reply to the reviews or questions.

Drawbacks:

Quite expensive and there seems to be a bit of a monopoly, as Walmart and Best Buy pretty much require brands to use it.

Summary:

We have been able to get feedback on our products, generate reviews, and directly address consumer questions.

Verified Reviewer

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