Compare Bazaarvoice и Stamped.io

Benefits:

It's really easy to navigate the site, you can see reviews, as well as answer customer questions to help generate a sale.

Drawbacks:

It's a bit pricy but in my opinion, worth the price.

Summary:

Benefits:

I enjoy having all of our online trading partners' consumer questions and reviews available in one place. Responding to either is as simple as typi... Read more

I enjoy having all of our online trading partners' consumer questions and reviews available in one place. Responding to either is as simple as typing and submitting, and there is no need to open each question/review as a separate document. The workflow is very efficient as a result.

Drawbacks:

The system loads slowly, and navigating can be tedious as a result. Filters and search functions can be a labor to use.

Summary:

I love using Bazaarvoice Connections; it gives a very easy to read interface with all partners available in one place. The workflow is very efficie... Read more

I love using Bazaarvoice Connections; it gives a very easy to read interface with all partners available in one place. The workflow is very efficient, and makes managing multiple accounts a breeze.

Benefits:

It did an efficient job of gathering our product reviews.

Drawbacks:

Expensive; not many remarketing tools available when we used it.

Summary:

Benefits:

We are able to see reviews from multiple retailers, in one place, and we can directly reply to the reviews or questions.

Drawbacks:

Quite expensive and there seems to be a bit of a monopoly, as Walmart and Best Buy pretty much require brands to use it.

Summary:

We have been able to get feedback on our products, generate reviews, and directly address consumer questions.

Benefits:

Stamped.io is hands down THE BEST value I have seen. Not only are their prices very competitive, but they have the best customer service I have see... Read more

Stamped.io is hands down THE BEST value I have seen. Not only are their prices very competitive, but they have the best customer service I have seen with a review company. Some other companies we tried seem to just over-charge, take your money, and ignore you. Stamped.io responds quickly to emails WITH SOLUTIONS! We had a few things we didn't like about how it was implemented on our site, so I emailed them and they made the changes within the same business day! They also keep adding features and updating on a regular basis. if you don't like something, or have a question, just email them and they will work with you.

Drawbacks:

The only "con" I can think of is that, due to the regular updating, things get moved around on the dashboard so you need to relearn where things ar... Read more

The only "con" I can think of is that, due to the regular updating, things get moved around on the dashboard so you need to relearn where things are. Not a huge deal at all though. It's pretty intuitive and, if you stop and think for a minute, you can usually find what you are looking for. If not, just email them.

Summary:

Benefits:

The software is great, it comes with a tonne of features that we've been able to use to help build our business including; NPS scoring, reviews, lo... Read more

The software is great, it comes with a tonne of features that we've been able to use to help build our business including; NPS scoring, reviews, loyalty programs, referral programs and customer content aggregation. The best part is; you get a lot of these features for much cheaper than some of the bigger competitors like yotpo AND you get top tier customer service.

Drawbacks:

I can't think of anything I would want to be changed. Obviously, there can be ways to improve anything but I am very satisfied and its hard to fault.

Summary:

I would honestly say that the number one reason I have stayed with Stamped for almost 3 years now is that the customer service they offer is world ... Read more

I would honestly say that the number one reason I have stayed with Stamped for almost 3 years now is that the customer service they offer is world class. All of the staff is SUPER friendly and willing to help any time. Any time I've needed help setting something up or I have questions; they've been quick to respond, friendly and unbelievably helpful. Also, we are a tourism business and we were decimated by covid-19 (99% decline in revenue) and stamped have been by our side the whole time, helping in any way they can. They are lifesavers. I honestly feel like the culture they have is like family and that's how they treat you; like you are apart of their family.

Benefits:

Really helps feature and recommend my products. Helps new customers feel secure in purchasing!

Drawbacks:

Nothing really. I have been able to ask for help when necessary

Summary:

Can't complain.

Benefits:

We work with several review systems. The worst is Trustpilot (functionality wise). Stamped is way better, better designed, more usefull functions a... Read more

We work with several review systems. The worst is Trustpilot (functionality wise). Stamped is way better, better designed, more usefull functions and very good support (they listen en actually do something with feedback).

Drawbacks:

Nothing. Would be nice if they added service/company reviews (this way you can do both).

Summary:

Pretty simple: more revenue.