Compare Bazaarvoice и TrustYou

Benefits:

It's really easy to navigate the site, you can see reviews, as well as answer customer questions to help generate a sale.

Drawbacks:

It's a bit pricy but in my opinion, worth the price.

Summary:

Benefits:

I enjoy having all of our online trading partners' consumer questions and reviews available in one place. Responding to either is as simple as typi... Read more

I enjoy having all of our online trading partners' consumer questions and reviews available in one place. Responding to either is as simple as typing and submitting, and there is no need to open each question/review as a separate document. The workflow is very efficient as a result.

Drawbacks:

The system loads slowly, and navigating can be tedious as a result. Filters and search functions can be a labor to use.

Summary:

I love using Bazaarvoice Connections; it gives a very easy to read interface with all partners available in one place. The workflow is very efficie... Read more

I love using Bazaarvoice Connections; it gives a very easy to read interface with all partners available in one place. The workflow is very efficient, and makes managing multiple accounts a breeze.

Benefits:

It did an efficient job of gathering our product reviews.

Drawbacks:

Expensive; not many remarketing tools available when we used it.

Summary:

Benefits:

We are able to see reviews from multiple retailers, in one place, and we can directly reply to the reviews or questions.

Drawbacks:

Quite expensive and there seems to be a bit of a monopoly, as Walmart and Best Buy pretty much require brands to use it.

Summary:

We have been able to get feedback on our products, generate reviews, and directly address consumer questions.

Benefits:

This software is very convenient for people specialized in hospitality field , it Summerazie and merge for you all the OTA "Online Travel Agent" an... Read more

This software is very convenient for people specialized in hospitality field , it Summerazie and merge for you all the OTA "Online Travel Agent" and websites reviewa in one place . So it reduce your time and efforts in naviagtion between different platforms.And in the same time give you KPI "key performance index" for you property standard. There are different positiive and adavatage for using Trust you as Follow : * Reduce your time and effort in seraching for reviews from different platforms. *Gives you clear picture about your performance in the market comparing to the other compatitors. *Breakdown the areas of performance like cleanliness,service Friendliness and Housekeeping Performance. *Your social media performance comparing to the other compatitors. *Daily, weekly, Monthly Performance comparing to last year. *One platform for evaluating and reviewing the published reviews per guests .

Drawbacks:

Software is really one of the best in the market and the only weakpoint is the price need to reconside but overall comparing to features and easy u... Read more

Software is really one of the best in the market and the only weakpoint is the price need to reconside but overall comparing to features and easy use will be acceptable.

Summary:

Trustyou help us to quickly cover any gab in the operation or the business as reports and performance can be controlled and reviewed on daily basis... Read more

Trustyou help us to quickly cover any gab in the operation or the business as reports and performance can be controlled and reviewed on daily basis , reduce the time and effort , reduce and help in changing from the paper work ear to the advance Hi-Tech era. very helpfull and recommended.

Benefits:

We are working in a tourism sector. And guest satisfaction is most important for us. Its very easy take all guest comments, give answer and hold un... Read more

We are working in a tourism sector. And guest satisfaction is most important for us. Its very easy take all guest comments, give answer and hold under the control by trust you. You can organise reports plan and take you automaticly daily, weekly or mountly. Useful and easy.

Drawbacks:

Just a bit expencive. We have seven hotels and we are paying to much each hotels.

Summary:

Benefits:

Inicialmente había sido sobre todo por precio y luego me había quedado con ellos por pereza en buscar una alternativa.

Drawbacks:

El software se ha quedado muy básico si lo comparamos con otras herramientas como Reviewpro

Summary:

Después de varios años trabajando con Trust You, hemos terminado nuestra relacion de una forma muy mala. Considerando la situación que ha habido co... Read more

Después de varios años trabajando con Trust You, hemos terminado nuestra relacion de una forma muy mala. Considerando la situación que ha habido con la pandemia, hemos utilizado el software tan solo 80 días en todo el 2020 y nos han querido facturar el 100%. Luego nos han propuesto "Regalarnos" 3 meses en 2021, exigiendo nuevamente el pago de la cuota al 100% y al parecerme abusivo les he pedido la baja. Al estar afuera de plazo, no la han aceptado y hasta ahora me han enviado una carta por una empresa de gestión de cobros. Así es como tratan sus clientes fieles.

Benefits:

System automatically pulls your email from my property management system (cloudbeds) and sends out automatically after departure for response to a... Read more

System automatically pulls your email from my property management system (cloudbeds) and sends out automatically after departure for response to a self created (if you choose) survey or templates can be applied.

Drawbacks:

Be prepared to respond!

Summary:

I recently tried this product and my reviews skyrocketed. It is not your everyday review monitoring service, it actually sends out the surveys and ... Read more

I recently tried this product and my reviews skyrocketed. It is not your everyday review monitoring service, it actually sends out the surveys and collects all your reviews across the multiple areas where guests may be responding to review requests, such as google, expedia, booking.com etc..It allows one to answer and alerts you daily as to the activity for your property(ies). The dashboard monitors and graphically shows you how one is trending, identifying problem areas. It can also respond directly to the guest as well as the platform from which they have choosen.