Customer service management solution that helps businesses assist customers to solve queries on the various platforms. Learn more about Oracle Service
Compare Perception и ProvenExpert
Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.
| Starting price | from 1 usd. | from 1 usd. |
| Who this service is for |
Perception by Ultimate Software is an employee survey and sentiment analysis solution that empowers organizations to uncover not only what their pe... Read more |
With ProvenExpert, a few clicks is all it takes to bundle all your reviews (quantity and overall score) in one place. Get the feedback you need: us... Read more |
| Rating | ||
| Risk Management software features |
Response Management
|
Response Management
|
| Agile Project Management software features |
Negative Feedback Management
|
Negative Feedback Management
|
| Review Management software features |
Review Monitoring
Review Notification
Review Request
|
Review Monitoring
Review Notification
Review Request
|
| Business Plan software features |
Social Sharing
|
Social Sharing
|
| Customer Experience software features |
Sentiment Analysis
|
Sentiment Analysis
|
| API Management software features |
Dashboard
|
Dashboard
|
| Interface screenshot |
|
|
| Desktop & Mobile Platforms |
Cloud-hosted / box software 
|
Cloud-hosted / box software
|
| Support | Working hours, Online | Working hours, Online |
| Training |
Documentation
Webinars
Personal
Online
|
Documentation
Webinars
Personal
Online
|
| Reviews |
A very important tool for a small business for hiring, training, and planning. Benefits: Time management feature, which was recently added, is incredibly helpful. Extremely user friendly, and support rocks! :) Drawbacks: While the value is there, it's pricey. Sometimes we needed a lot of help setting up workflows, but support, again, simply rocks! They walked us ... Read more Summary: Made our business run more efficiently! |
Be ahead! |
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Surveys
Benefits:
Makes it easy for employees to give feedback in the form of a survey and at comments in text boxes.
Drawbacks:
There is nothing that I don't like about this software.
Summary: