Compare Perception и TrustYou

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

Perception by Ultimate Software is an employee survey and sentiment analysis solution that empowers organizations to uncover not only what their pe... Read more

Guest feedback platform that helps hotels leverage guest reviews to market and improve their hotel.

Rating
4 / 5
4.4 / 5
Risk Management software features
Response Management
Response Management
Agile Project Management software features
Negative Feedback Management
Negative Feedback Management
Review Management software features
Review Monitoring
Review Notification
Review Monitoring
Review Notification
Customer Experience software features
Sentiment Analysis
Sentiment Analysis
API Management software features
Dashboard
Dashboard
Advertising Agency software features
Campaign Management
Campaign Management
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Cloud-hosted / box software

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

Surveys

Benefits:

Makes it easy for employees to give feedback in the form of a survey and at comments in text boxes.

Drawbacks:

There is nothing that I don't like about this software.

Summary:

Verified Reviewer
3 / 5

A very important tool for a small business for hiring, training, and planning.

Benefits:

Time management feature, which was recently added, is incredibly helpful. Extremely user friendly, and support rocks! :)

Drawbacks:

While the value is there, it's pricey. Sometimes we needed a lot of help setting up workflows, but support, again, simply rocks! They walked us ... Read more

Summary:

Made our business run more efficiently!

Verified Reviewer
5 / 5

TrustYou is for You !

Benefits:

This software is very convenient for people specialized in hospitality field , it Summerazie and merge for you all the OTA "Online Travel Agent" an... Read more

This software is very convenient for people specialized in hospitality field , it Summerazie and merge for you all the OTA "Online Travel Agent" and websites reviewa in one place . So it reduce your time and efforts in naviagtion between different platforms.And in the same time give you KPI "key performance index" for you property standard. There are different positiive and adavatage for using Trust you as Follow : * Reduce your time and effort in seraching for reviews from different platforms. *Gives you clear picture about your performance in the market comparing to the other compatitors. *Breakdown the areas of performance like cleanliness,service Friendliness and Housekeeping Performance. *Your social media performance comparing to the other compatitors. *Daily, weekly, Monthly Performance comparing to last year. *One platform for evaluating and reviewing the published reviews per guests .

Drawbacks:

Software is really one of the best in the market and the only weakpoint is the price need to reconside but overall comparing to features and easy u... Read more

Summary:

Trustyou help us to quickly cover any gab in the operation or the business as reports and performance can be controlled and reviewed on daily basis... Read more

Verified Reviewer
5 / 5

Our report patner

Benefits:

We are working in a tourism sector. And guest satisfaction is most important for us. Its very easy take all guest comments, give answer and hold un... Read more

We are working in a tourism sector. And guest satisfaction is most important for us. Its very easy take all guest comments, give answer and hold under the control by trust you. You can organise reports plan and take you automaticly daily, weekly or mountly. Useful and easy.

Drawbacks:

Just a bit expencive. We have seven hotels and we are paying to much each hotels.

Summary:

SERDAR Y.
3 / 5

Muy decepcionado después de años trabajando con Trust You

Benefits:

Inicialmente había sido sobre todo por precio y luego me había quedado con ellos por pereza en buscar una alternativa.

Drawbacks:

El software se ha quedado muy básico si lo comparamos con otras herramientas como Reviewpro

Summary:

Después de varios años trabajando con Trust You, hemos terminado nuestra relacion de una forma muy mala. Considerando la situación que ha habido co... Read more

Flavio M.
4 / 5

Boost your Review Capture

Benefits:

System automatically pulls your email from my property management system (cloudbeds) and sends out automatically after departure for response to a... Read more

System automatically pulls your email from my property management system (cloudbeds) and sends out automatically after departure for response to a self created (if you choose) survey or templates can be applied.

Drawbacks:

Be prepared to respond!

Summary:

I recently tried this product and my reviews skyrocketed. It is not your everyday review monitoring service, it actually sends out the surveys and ... Read more

Ivan D.

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