Who is this service for?

Designed for small to midsize home service businesses in the United States and Canada, a review management tool that offers employee profiles, review generation, leaderboard, customer surveys, etc.

About ReviewBuzz

5-star reviews put more money in your pocket. And ReviewBuzz is one-of-a-kind system guaranteed to help you get more 5-star reviews - on websites like Google, Facebook and BBB. Its a fact: when your potential customers are deciding who to call they are online looking at customer reviews. How do you compare to your competition? If you're struggling to get new customers from your website, or more repeat and referral business, give us a call today. We can help you.

Average rating 4.3/5

Total score
4.3
“Ease of use
4.3
User support
4.5
Features
4.3

Product details

Starting price:

1usd / per month
more about prices

Desktop & Mobile Platforms:

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

ReviewBuzz
http://reviewbuzz.net/
Set up in 2012
United States

Features

Campaign Management
Dashboard
Gamification
Negative Feedback Management
Response Management
Review Generation
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Media Monitoring
Social Sharing

Alternatives ReviewBuzz


R
Ronnie L.

«Review Buzz»

Usability

Support

Features

3

Overall rating

Benefits:

Ease of compatibility with my dispatching software.

Drawbacks:

Lack of help from Company on issues that are submitted to them.

In sum:

Lack of follow thru from Review Buzz. Program works well but still hard to get Customers engaged.

July 26, 2021
Feedback source: the Internet
Gonzalo P.

«An easy way to help customers review your services»

Usability

Support

Features

5

Overall rating

Benefits:

i like how it makes it easy for your customers to review your services. all they have to do is follow the steps on the printed card.

Drawbacks:

i think they could improve the look of the review page.

In sum:

Overall ReviewBuzz does reviews well, they have helped us get reviews so our name stays front and center with our customers.

April 28, 2021
Feedback source: the Internet
C
Cristina Y.

«Changed our online presence dramatically!»

Usability

Support

Features

5

Overall rating

Benefits:

Extremely intuitive. Easy integration logistically with our three locations. customer support. I like that I can use chat to contact them immediately.

Drawbacks:

Honestly, I don't have any complaints! We love everything about it. Ok, maybe a small suggestion. More widget icon designs.

In sum:

Increase in revenue!

April 19, 2021
Feedback source: the Internet
E
Emily M.

«Guys seemed more eager to get reviews!»

Usability

Support

Features

5

Overall rating

Benefits:

It was a nice incentive for the guys, and they always pushed a little harder for reviews. As a contractor we really rely on our reviews to keep business booming.

Drawbacks:

There is nothing to really dislike! It is easy to use, and keep track of your points. I don't have any cons!

March 30, 2021
Feedback source: the Internet
V
Verified Reviewer

«Good and robust software!»

Usability

Support

Features

5

Overall rating

Benefits:

It was great to be able to have the options to review.

Drawbacks:

There were not enough features to expand upon the review.

January 31, 2021
Feedback source: the Internet
Jamie W.

«Good tool to use as an incentive for employees to get reviews»

Usability

Support

Features

3

Overall rating

Benefits:

As a service company, we rely heavily on referrals and reviews. The ReviewBuzz program encourages a company to offer incentives to its employees to ask customers to leave reviews on popular websites such as Google, Facebook, Better Business Bureau, and more. If done correctly, the program works. Our company gained over 100 reviews in a year. All our employees had to do was ask.

Drawbacks:

The website is difficult to use. It automatically keeps track of points when a review is left, however, it is inaccurate. I found it was easier to keep my point tracker in excel.

In sum:

Increase in customer reviews online and employee participation and increase in customer service and satisifaction.

December 23, 2020
Feedback source: the Internet