Broadly's automated review platform helps local businesses generate great customer reviews on the most important platforms including Google, Facebo... read more
Who is this service for?
Designed for small to midsize home service businesses in the United States and Canada, a review management tool that offers employee profiles, review generation, leaderboard, customer surveys, etc.
About ReviewBuzz
5-star reviews put more money in your pocket. And ReviewBuzz is one-of-a-kind system guaranteed to help you get more 5-star reviews - on websites like Google, Facebook and BBB.
Its a fact: when your potential customers are deciding who to call they are online looking at customer reviews. How do you compare to your competition? If you're struggling to get new customers from your website, or more repeat and referral business, give us a call today. We can help you.
Product details
Starting price: |
1usd / per month more about prices |
Desktop & Mobile Platforms: |
App - Android App - IOS Cloud, SaaS, Internet |
Training: |
Documentation Online |
Support: |
Working hours Online |
Software Developer
ReviewBuzz |
http://reviewbuzz.net/ |
Set up in 2012 |
United States |
Features
Campaign Management
Dashboard
Gamification
Negative Feedback Management
Response Management
Review Generation
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Media Monitoring
Social Sharing
Other categories uses in
Compare with similar sites
6 opinions 4.3/5
«Review Buzz»
Usability
Support
Features
Overall rating
Benefits:
Ease of compatibility with my dispatching software.
Drawbacks:
Lack of help from Company on issues that are submitted to them.
In sum:
Lack of follow thru from Review Buzz. Program works well but still hard to get Customers engaged.
«An easy way to help customers review your services»
Usability
Support
Features
Overall rating
Benefits:
i like how it makes it easy for your customers to review your services. all they have to do is follow the steps on the printed card.
Drawbacks:
i think they could improve the look of the review page.
In sum:
Overall ReviewBuzz does reviews well, they have helped us get reviews so our name stays front and center with our customers.
«Changed our online presence dramatically!»
Usability
Support
Features
Overall rating
Benefits:
Extremely intuitive. Easy integration logistically with our three locations. customer support. I like that I can use chat to contact them immediately.
Drawbacks:
Honestly, I don't have any complaints! We love everything about it. Ok, maybe a small suggestion. More widget icon designs.
In sum:
Increase in revenue!
«Guys seemed more eager to get reviews!»
Usability
Support
Features
Overall rating
Benefits:
It was a nice incentive for the guys, and they always pushed a little harder for reviews. As a contractor we really rely on our reviews to keep business booming.
Drawbacks:
There is nothing to really dislike! It is easy to use, and keep track of your points. I don't have any cons!
«Good and robust software!»
Usability
Support
Features
Overall rating
Benefits:
It was great to be able to have the options to review.
Drawbacks:
There were not enough features to expand upon the review.
«Good tool to use as an incentive for employees to get reviews»
Usability
Support
Features
Overall rating
Benefits:
As a service company, we rely heavily on referrals and reviews. The ReviewBuzz program encourages a company to offer incentives to its employees to ask customers to leave reviews on popular websites such as Google, Facebook, Better Business Bureau, and more. If done correctly, the program works. Our company gained over 100 reviews in a year. All our employees had to do was ask.
Drawbacks:
The website is difficult to use. It automatically keeps track of points when a review is left, however, it is inaccurate. I found it was easier to keep my point tracker in excel.
In sum:
Increase in customer reviews online and employee participation and increase in customer service and satisifaction.