Integrum

Benefits:

The product is user-friendly, easy to navigate.

Drawbacks:

Some features can be improved. It would be good to be able to export dashboards and to be able to generate more visual reports.

Benefits:

We mostly use it for reporting safety incidents/near misses. Seems to work well for this, simple but effective. Dashboard and pages are quite simple to customize too.

Drawbacks:

User management could be a bit cumbersome - often had to go to support team to make small changes, didn't seem able to view all of the information myself as an administrator.

In sum:

Mostly positive. Technically speaking they have delivered what we needed eventually, but have sometimes needed chasing up on simple small tickets.

Benefits:

Ease of Use Intuitive Functionality over a wide range of business activities Flexibility of the smart forms / development and customization

Drawbacks:

Initial configuration prior to rollout / pilot. Imperative to make sure communications are fully in synch between system developers and the client. If this is confirmed the development team are very committed and dedicated in getting the system exactly the way you require it for your specific operations.

In sum:

We made the decision to rollout out Integrum across the APAC division of the company. We had an old intranet system and as many companies, a large amount of spreadsheets and databases capturing data. We decided we need a system that would do everything for us in areas of Safety, Risk and Environmental reporting. We are still at rollout / pilot stage and configuring the system.

Benefits:

NA. Users complaint it is difficult to use.

Drawbacks:

Cannot integrate with other business application

In sum:

The product is difficult to use for users

Benefits:

- Highly Configurable - Easy to Use - Cost effective

Drawbacks:

- Interface from other application / systems

In sum:

Integrum allowed the business to integrate risk management with the safety system. All manual processes and forms were automated with mobility enabled leading to improving productivity significantly. Integrum implementation and support team are very knowledgeably and responsive.

Benefits:

From a user perspective it can be very easy to use, especially for untrained workers, but is subject to how the processes are designed. The system integrated well into existing processes and gave us better analysis and reporting through the BI tool.

Drawbacks:

Integration with systems are easy, however when organisational structures are undertaken support is required from the vendor.

In sum:

Implementation of the software was successful with a very took take up from users. The reporting and analysis of information is quite straight forward.Other business units have seen the benefits of the system, which has required additional in-house development for other business functions. These have been implemented with minimal cost.

Benefits:

- The highly configurable modules of the system - Easy of use - Ability to design the user interface - Ongoing development - Value for money - Business intelligence reporting platform is very powerful - Ability to make configuration changes in house rather then having to go to Integrum for changes

Drawbacks:

MEA has a unique setup, with over 2500+ different companies falling under the same overall system. This has presented challenges as the Integrum management system had not been used in this capacity before. MEA and Integrum continue to reslove issues around this. There is currently limited mobile capabilities through smartphones, this area of the system is ever improving.

In sum:

Master Electricians Australia (MEA) is a dynamic and modern trade association recognised by industry, government and the community as the electrical industry's leading business partner, knowledge source and advocate. As such, MEA provides members with a subscription based HSEQ System to help ensure members meet their obligations. The MEA safety system started as a paper based management system in 2007. In 2013 MEA made the decision to transform into a cloudbased solution for the HSEQ System. After over 12 months of searching, trialing and pressure testing prospective providers, MEA made the decision to partner with Integrum Management Systems (IMS) to develop a cloudbased integrated management system for the electrical industry and MEA Members. MEA and IMS designed and developed a system that managers: - Incidents - Inspections - Risk management - Document Registers - Auditing - Meeting management - Training management - elearning LMS; and - Business intelligence platform The IMS platform was great value for money, highly configurable and front end user friendly. The business intelligence platform that underpins the Integrum system is invaluable to providing an indepth data analysis of what is happening within the business. I would recommend working with IMS to any business looking for a state of the art, highly configurable and innovative business management system.

Benefits:

Display size for most things is fairly easy to see and read

Drawbacks:

It feels very clunky, and when using it you feel like your at an end spot to be able to move along to the next part but its not, entering an incident and creating the actions can be very time consuming and not as user friendly as you would want. duplication has been to easy to do as it can take a long time for it to load, and then i need to log back in as an administrator to remove my duplicate and others that are communicated as its a common occurrence.

Benefits:

That Super Users are able to undertake ongoing development and deployment activities without the need to involve Integrum resources. It allows the organisation to be agile in identifying a need and deploying a fix exceptionally quickly.

Drawbacks:

Visually / aesthetically it isn't the prettiest to look at, but it is built to work not look pretty.

In sum:

We have deployed it to a rail construction project which is operating much like a startup. The ability to fill gaps in our existing processes or the the basis for development is very powerful and efficient.

Benefits:

It is friendly using, low cost, good support...

Drawbacks:

We are just transferring from previous administration to new one, several errors happened during using. We are expecting more charts exported from the current database to provide useful details for users

In sum:

So far so good