Compare Koncert Dialers и Trigerz

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Summary:

Broadleaf, a New England based VAR, has been using ConnectLeader for almost a year. We have been very pleased with the service. The ConnectLeader... Read more

Broadleaf, a New England based VAR, has been using ConnectLeader for almost a year. We have been very pleased with the service. The ConnectLeader product has dramatically increased the productivity of our sales team. We are now able to reach out to significantly more prospects than we could before using the service. In addition, we have found the ConnectLeader team to be great to work with. They provided thorough training and the ConnectLeader support team is quick to address any concerns. We find that ConnectLeader is very flexible in allowing our salesteam to schedule sessions at the last minute. Finally, I would note that ConnectLeader's integration with Salesforce has made the solution an even greater fit for us.

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Drawbacks:

Summary:

I've been using ConnectLeader for my inside sales team for the past 7 months. Overall, I am very pleased with the investment. In a B2B solutions ... Read more

I've been using ConnectLeader for my inside sales team for the past 7 months. Overall, I am very pleased with the investment. In a B2B solutions world, it is VERY difficult to get leads on the phone. My inside team was struggling with making enough connections to meet their numbers. ConnectLeader has allowed them to increase their live connections with people by over 500%. Not surprisingly, their overall performance has gone up significantly since using ConnectLeader. The team at ConnectLeader has also been very helpful in proactively making sure we get the most out of our solution. I'm very pleased with the overall level of service. My only criticism at all is not really a criticism, but perhaps an opportunity for improvement. When using the service, you load a couple hundred (or more) leads into the system and they start dialing for you. When they get a connection, it immediately connects your sales rep. But there is no time for that sales rep to recognize the name and determine if they've had a previous conversation. So the rep really is limited to a set script. It would be that much more effective if there was some way to help the rep quickly recognize the connection and the recent history. Like I said, not really a criticism - just the nature of the service. But overall, ConnectLeader has achieved for us exactly what they promised. They connected us with our potential customer base.

Benefits:

The integration with SFDC worked with far fewer limitations and snags than competitors we trailed.

Drawbacks:

The inability of integration to tools like gong and chorus is a downside.

Summary:

Benefits:

Drawbacks:

Summary:

Overall, I'm really impressed with the software. Great UI Very intuitive and easy to use On our hour long test session we did 145 dials and had... Read more

Overall, I'm really impressed with the software. Great UI Very intuitive and easy to use On our hour long test session we did 145 dials and had 14 conversations. Only feedback would be slightly better visibility into what the agents are doing on your behalf, if there was a status to show not only that they were dialing a number but if they're on the phone with the receptionist or that they're dialing through the IVR, so I could see who's potentially closest to making a live connect. Connectleader was a pioneer in giving any sort of feedback so they're still ahead of the competitors but this would just be icing on the cake.

Benefits:

The main objective during the review was to improve sales forecasting and essentially, drive user adoption within Salesforce as since changing CRM'... Read more

The main objective during the review was to improve sales forecasting and essentially, drive user adoption within Salesforce as since changing CRM's the teams (Particularly our more experiences sellers) felt frustrated with the increased level of perceived admin, and we weren't able to accurately report on our key metrics leading to a lot of "dropped balls".

Drawbacks:

None whatsoever, it's been a valuable addition to our team's sales stack.

Summary:

Trigerz quickly enabled them to have clarity on their tasks, which has helped drive more wins, since trialling we've seen around a 20% uplift in re... Read more

Trigerz quickly enabled them to have clarity on their tasks, which has helped drive more wins, since trialling we've seen around a 20% uplift in revenue attainment and the exec team are feeling much more confident in trusting the data from our CRM as a result of the tighter processes it's driving.

Benefits:

Trigerz is an easy to use, easy to integrate platform that allows us to get the most from our investment in Salesforce, Whilst we are a small compa... Read more

Trigerz is an easy to use, easy to integrate platform that allows us to get the most from our investment in Salesforce, Whilst we are a small company, sales efficiency is massively important to us, and Trigerz provides the visibility that we have been looking for around our processes and how we get the most from our sales leads. Very happy and a huge leap forwards. Looking forward to further enhancements in the future.

Drawbacks:

When trialling Trigerz, there were a few small niggles here and there, however, we are aware that these are on the horizon to be ironed out. So it ... Read more

When trialling Trigerz, there were a few small niggles here and there, however, we are aware that these are on the horizon to be ironed out. So it remains a great product for our needs.

Summary:

Our biggest challenge right now is getting the right level of visibility on our lead conversations. We can see that we are not converting as much a... Read more

Our biggest challenge right now is getting the right level of visibility on our lead conversations. We can see that we are not converting as much as we should be, however, its not been easy to pinpoint the reasons and behaviours we need to change to improve our situation.