Who is this service for?

Elite Salon & Spa is designed as a management software that features an autobook for busy businesses.

About Elite Salon & Spa Management

Handles Client Files, Inventory, Cash Register, Appointments, Marketing, Payroll, etc.

Average rating 3.2/5

Total score
3.2
“Ease of use
3.6
User support
2.8
Features
2

Product details

Starting price:

1usd / per month
more about prices

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Elite Software
http://www.elitesoftware.com
United States

Features

Appointment Management
Before & After Pictures
Booth Rental Management
Client Management
Client Profiles
Employee Management
Employee Scheduling
Gift Card Management
HIPAA Compliant
Inventory Management
Loyalty Program
Multi-Location
Payroll & Commissions
Payroll Management
Point of Sale (POS)

Recurring Appointments
Treatment Packages

Alternatives Elite Salon & Spa Management


K
Kathleen C.

«STOP! Look Elsewhere!»

Usability

Support

Features

3

Overall rating

In sum:

Bought this software in 2001 because it was so user-friendly. The updates stopped in 2010 and somewhere along the way 24 hour tech support stopped. They are available Monday through Friday from 9am to 5pm. What Salon and Spa do you know that is only open those hours? Our nights and Saturdays are our busiest times and of course - they are not available. Too bad, this company had a good foundation software that could have really become an industry great with some tweaking and commitment to growth. I am looking elsewhere now for new software.

September 23, 2021
Feedback source: the Internet
V
Verified Reviewer

«Decent salon software»

Usability

Support

Features

3

Overall rating

Benefits:

I used to software with my previous salon and found that it was a bit outdated unfortunately. It did however provided good tool for booking keeping track of clients and the products that they purchased and their gift cards and services. I think they could incorporate a lot more features than you were products out there have to offer.

Drawbacks:

it's not as easy to teach because it's not a very intuitive program unfortunately. Very two-dimensional.

May 9, 2021
Feedback source: the Internet
M
Megan K.

«Easy to use!»

Usability

Support

Features

5

Overall rating

Benefits:

Easy, full use program. The reports and payroll were thorough and complete.

Drawbacks:

No online access was available so we had to be in the salon to use it.

April 23, 2021
Feedback source: the Internet
H
Holly B.

«Been a customer since 2000»

Usability

Support

Features

4

Overall rating

Benefits:

I have used Elite Software since 2000. I would recommend the monthly lease, easy tax deduction, plus tech support. Well worth the money. Tech support has always fixed my problems & has always been absolutely fabulous to work with. Tracks just about anything you could imagine, makes running my Salon easy.

Drawbacks:

I hope they update with a texting option & maybe emailing directly from Salon program. Monthly authentication is annoying, but quite quick & easy.

In sum:

Great customer support. Easy reports for accounting, payroll, etc.

December 30, 2020
Feedback source: the Internet
B
Brenda S.

«I used this software for years and then the customer service went into the tank.»

Usability

Support

Features

1

Overall rating

In sum:

The pros are the software is easy to manage, but obtaining help is pricey. I rented it for years and then purchased the program shortly afterwards no more tech support. The software use a key and if the key gets damaged $595! This company tried to make me buy it again for $3000 for a so-called updated version instead of abiding by the fact I had a right to the access coding for what I paid for. They refuse to give tech support or coding without charging me. Stay away from Elite Salon&Spa Management. They have two guys working tech support who care nothing about a person's business only to profit off of inconvenience. I am going with Rosy and should have left this company long time ago. A lot of people are leaving them...

December 9, 2020
Feedback source: the Internet