Who is this service for?

Leading Single and Multi-Location salon, spa, and medical spa businesses, looking for a powerful cloud-based growth platform: Meevo 2.

About Meevo 2

Meevo 2 is the award-winning salon and spa business management software that delivers everything you need to run and grow your business. Intuitive, mobile technology ensures you always have access to Meevo 2 anywhere and on any device. Use Meevo 2's built-in marketing suite to build a consistent brand, attract new clients, improve local SEO, and increase online visibility. Configure security controls to meet your needs, from offsite access to role-based settings. Evolve and thrive with Meevo 2.

Average rating 4.4/5

Total score
4.4
“Ease of use
4.4
User support
4.6
Features
4.2

Product details

Starting price:

1usd / per month
more about prices

Desktop & Mobile Platforms:

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Millennium Systems International
http://www.millenniumsi.com/
Set up in 1987
United States

Features

Appointment Management
Booth Rental Management
Client Management
Client Profiles
Employee Management
Employee Scheduling
Inventory Management
Loyalty Program
Multi-Location
Payroll & Commissions
Payroll Management
Point of Sale (POS)
Recurring Appointments
Other categories uses in

Alternatives Meevo 2


M
Michelle L.

«Meevo 2 - A Work in Progress»

Usability

Support

Features

2

Overall rating

Benefits:

- The software is fully internet based and didn't require specific equipment. - It promised better features from a franchise point of view

Drawbacks:

- We were one of the first companies on board and the regular updates and releases caused a lot of confusion and a lot of problems for us. The updates didn't come with details on what was changed or how. And if we had all our settings in place and those settings were involved in an update, everything was changed around (ie things that were "on" prior to the update, were turned "off" during the update). However we were never notified and had to find out what had changed when we ran into problems. This caused confusion not only for us, but for our franchisees and guests. - The reporting is flawed. We have spent hours upon hours on the phone with support, development, management, etc trying to help correct the reporting issues. To date we still don't have a sales or accounting report that we can rely on to provide accurate data. Everything requires a supporting report and/or manual calculations. - The support team is difficult to utilize as you aren't assigned a specific support contact therefore you're constantly explaining the same thing(s) over and over again when you call in to obtain a status, start a new support ticket, etc.

October 1, 2021
Feedback source: the Internet
A
Angela C.

«Meevo 2 excellent platform»

Usability

Support

Features

5

Overall rating

Benefits:

Ease of use, cloud based, excellent support

Drawbacks:

Could be more feature-rich but they come out with new releases several times per year.

September 30, 2021
Feedback source: the Internet
J
JEANNINE J.

«Effective, but missing a few things»

Usability

Support

Features

3

Overall rating

Benefits:

I love the tabs! Being able to navigate from one screen to another without needing to close out of things makes my job more efficient. It's a pretty easy system to navigate. I also love having access to Meevo on my phone.

Drawbacks:

The loss of certain reports makes things harder. Specifically with the Employee Supply Usage. Being unable to print it out and organize the products together so I can see exactly how much was used for the month makes it so much harder to figure out what we will need. I've resorted to just printing the web page over and over again until I at least have the full list and then have to go in one by one and group everything together. There are also a few other reports that our owner is upset about losing. As well, I wish there were an app for the phones because reading the schedule through a mobile web page can be difficult.

September 23, 2021
Feedback source: the Internet
K
Kevin T.

«Meevo 2»

Usability

Support

Features

5

Overall rating

Benefits:

Meevo2 was a great fit for me being that I worked for myself. It has a great price point for a single user too. Meevo2 grows with you as your needs change over time. They have unparalleled United States phone support. And yes, it's very easy to speak to them.

Drawbacks:

I'm a tech first kind of person so, I love setting up this software in its entirety. I can see that this could be challenging for those of us who are not as tech friendly.

In sum:

My experience has been the best of the best. Starting with on boarding, training and education and whatever I might have need in the future.

September 16, 2021
Feedback source: the Internet
J
John N.

«Meevo 2 is a fantastic product that will help define the next generation of salon apps.»

Usability

Support

Features

5

Overall rating

Benefits:

Overall, the Meevo2 user experience is great. The software can be customized to behave however you want, with in-depth settings for user security roles, appointment booking preferences, product and services groups, etc. You want your Level 1 stylists to be bookable online, but only for Blowouts, except for someone who also does haircuts, but takes longer than a standard level 1 haircut and is slightly cheaper? There are settings for that. There are comprehensive training videos to walk you through every aspect of configuring and using the system. You're also paired up with a customer success specialist who helps with getting you set up. Ours was *extremely* knowledgeable about Meevo2 and knew the answer anytime we had a question. The system looks gorgeous (especially once you have your Smart Center tiles set up) and is very snappy and responsive. Meevo2 also runs on iPhone and is just as quick and beautiful as on a desktop computer. No need for an extra app, and the mobile version seems to have all the features of the desktop site. EMV credit card reader support is fully integrated from MX915. Meevo handles the pass off to get tip amount, client signature, etc. It's a very smooth process.

Drawbacks:

The software launched recently (early 2018). There might be some glitches especially as new features roll out. We haven't run into anything, but it's good to be aware. When moving from another system, it's likely you won't be able to bring all your data. We were able to bring all of our client names and information, but not service history. We got around this by storing service history as client visit notes. It takes a while to set everything up, because it is so configurable. It doesn't have defaults, which means there's no "Quick Start". You need to set up your Service Categories, Services, Employee Templates, Security Roles, Employee Categories, Manufacturers, Product Categories, etc etc.

In sum:

First, huge cost savings with MORE features instead of less. Beautiful interface, very snappy performance. Extremely customizable and fantastic reporting capabilities.

September 13, 2021
Feedback source: the Internet
N
Natasha Noel P.

«Best Software Out There & Getting Better!»

Usability

Support

Features

5

Overall rating

Benefits:

I love the online booking experience for our guests. Booking multiple services, being able to add themselves to the waitlist and even booking for multiple guests is awesome. The capabilities within the membership are unmatched. Being able to swap and transfer packages with ease is amazing!

Drawbacks:

I know they're working on adding more features, so I know this is temporary, but I miss having eGift and the very detailed client selection tool that Millennium used to have (now it is a basic marketing export). Also, some of the reports don't always seem very accurate.

In sum:

I've used SO many different online booking programs... Front Desk, Full Slate, Booker, Mindbody, GenBook (just to name a few) and Meevo have been the most reliable so far. Since switching to Meevo, our online booking went from maybe 5 a week to nearly 10 a day. The membership capabilities are awesome and I truly appreciate how much they're improving the software with each update. They listen to ideas from their users and it shows in the product. It is software made by a company that not only understands the industry but also understands the importance of good programming!

August 23, 2021
Feedback source: the Internet
N
Nichol H.

«Outstanding Support!»

Usability

Support

Features

5

Overall rating

Benefits:

We recently converted from Millennium (which we had since 2004) to Meevo. Although we were nervous for the change, I wish we would have done it sooner. The conversion was pretty seamless, despite a few hiccups, and our team was able to pick up all the changes rather quickly. We have even cut our Guest Service Training time in HALF! What a cost savings that is! Also, the support from [SENSITIVE CONTENT HIDDEN] is amazing. Not only are you able to call in or do a live chat with a tech, they also have a FB group you can join and get nearly instant answers. Even from the [SENSITIVE CONTENT HIDDEN]! I don't know of any other company that is that committed! They keep adding more and more features and we love the ease of the contactless options they have for guests (forms, confirmations, scheduling, paying, etc.). I can't say enough about how much we love Meevo 2 and it is definitely worth the money spent!

Drawbacks:

There were a few hiccups with the conversion. It's understandable that not everything will convert. Our biggest struggle was not having our package numbers convert. The packages converted, just not the numbers assigned to them. We have found a work around which takes a little extra time. We have also had to get used to not being able to edit transactions fully and deal with the not-so-user-friendly employee scheduling but know that a big upgrade will be happening soon. That's one of the best things about working with Meevo, the company listens to it's users and makes changes when they see the need.

August 7, 2021
Feedback source: the Internet
D
Danielle H.

«Millennium to Meevo - thankful we finally did it»

Usability

Support

Features

5

Overall rating

Benefits:

Having been a "millennium" software user for 20+ years, the idea of changing to the new Meevo2 was overwhelming. We put it off for a long time, but now I wish we did it sooner! We love Meevo2, as does our staff of service providers and support staff.

Drawbacks:

So far we love everything, the only hiccup was getting used to inventory being different than it was in millennium with a few more screens.

In sum:

Our team feels they have more control in regards to viewing their schedules from home, however with the security settings being so detailed, we still have the ability to maintain control of our company. The reports are everything we loved about millennium and then some.

August 1, 2021
Feedback source: the Internet
T
Tammy Z.

«Happy Stylist»

Usability

Support

Features

4

Overall rating

Benefits:

The reports are so great, they really out line how each stylist is doing. EVER Helpful

Drawbacks:

Some parts of the program you need to jump around a lot, it would be nice when entering in a shipment that if the price has increased you need to go back and change the price under product then enter in the shipment.

July 20, 2021
Feedback source: the Internet
M
Megan J.

«Best in our industry!»

Usability

Support

Features

5

Overall rating

Benefits:

I really like the ease of set up and use of this software. Training new employees is a breeze, traditionally it would take 4 weeks for a new employee to use our old software proficiently and its 2 weeks at the most.

Drawbacks:

I had missed some reports from our old software, but many of them have been added to Meevo.

In sum:

I love how it has made my salon feel more up to date with technology, but not ever feeling over my head. Customer support has been great and they constant improvements and growth make me really happy with my decision to switch.

July 19, 2021
Feedback source: the Internet