Who is this service for?

Designed for large businesses, it helps identify target audience, analyze relevant brand media, manage marketing campaigns, monitor social media advertisements, track online reach, and more.

About Khoros Marketing

Khoros Marketing enables clients to simplify their complex social marketing operation to build and protect their brand. Khoros Marketing offers customers Khoros Social Marketing to orchestrate, govern, engage, and measure integrated social campaigns; Khoros Intelligence to stay ahead of your market, your competition, and your audiences; Khoros Vault to protect your brand across your social footprint & Khoros Experiences to inspire audience participation across your digital properties.

Average rating 4.1/5

Total score
4.1
“Ease of use
4
User support
4
Features
3.9

Product details

Starting price:

1usd / per month
more about prices

Desktop & Mobile Platforms:

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Khoros (formerly Spredfast + Lithium)
https://www.khoros.com/
Set up in 2008
United States

Features

AB Testing
Audience Targeting
Automated Publishing
Campaign Analytics
Campaign Planning
Channel Management
Competitive Analysis
Configurable Alerts
Contact Database
Contact Management
Content Management
Conversion Tracking
Customer Engagement
Customer Segmentation
Dashboard

Email Marketing
Event Triggered Actions
Impact Measurement
Influencer Tracking
Keyword Filtering
Lead Management
Multi-Account Management
Multi-Campaign
Post Scheduling
Reporting/Analytics
Reputation Management
Sentiment Analysis
Social Media Integration
Trend Analysis

Alternatives Khoros Marketing


S
Sarah B.

«Powerful platform for managing social»

Usability

Support

Features

5

Overall rating

Benefits:

I love that Spredfast makes it easy to schedule social posts far in advance, and you can do so for multiple accounts. I worked for a company that has 700+ separate social media accounts for each location, and we were able to manage them all via Spredfast.

Drawbacks:

Can get a little tricky managing hundreds of accounts, especially in a customer service capacity. We noticed that we weren't seeing all of the comments or direct messages coming in from all accounts, so many questions from our customers got overlooked.

September 16, 2021
Feedback source: the Internet
A
Abby Q.

«Ugh! »

Usability

Support

Features

1

Overall rating

Benefits:

Spredfast is very similar to Hootsuite in terms of a scheduler. But it also does social listening which is important for my industry.

Drawbacks:

Schedule is slow and it's a little complicated. Customer service is very responsive, but sometimes it feels like they're answering you just for the sake of answering. Overall, not a fan. And there's a lot of ways your analytics can be skewed. Annoying to say the very least.

September 12, 2021
Feedback source: the Internet
B
Ben H.

«Spredfast is a good platform for gaining insight into social media trends»

Usability

Support

Features

4

Overall rating

In sum:

My company leverages Spredfast to gain a better understanding of what the key trends and keywords are in our industry. We use many of the platform's features, including the share-of-voice feature, which allows us to benchmark our company's performance against our competition.

August 31, 2021
Feedback source: the Internet
S
Samantha S.

«Great growing software»

Usability

Support

Features

5

Overall rating

Benefits:

I've only been using Spredfast for about 2 years, but the program has grown and changed in so many positive ways in that amount of time. It's easy to use, with options to add on various features based on your needs, meaning this could be the most basic or the most robust social media automation tool out there. Support is also quick to respond and the library of help articles is extensive.

Drawbacks:

Like many competitor programs, Spredfast is expensive. It's not the tool for everyone, but is amazing for growing medium-large companies who need to streamline their social media process.

In sum:

Spredfast makes publishing, sorting, and tracking your social media activity so much easier than it would be otherwise. And because it's growing so quickly, we've seen major improvements and feature adds just in the last couple years.

July 21, 2021
Feedback source: the Internet
V
Verified Reviewer

«Cool tool..hard to use»

Usability

Support

Features

4

Overall rating

Benefits:

The final product of Spredfast is great and can help with automation.

Drawbacks:

It is hard to navigate and takes many steps to reach end goal

July 8, 2021
Feedback source: the Internet
V
Verified Reviewer

«Spredfast breadth of capabilities is incredible»

Usability

Support

Features

5

Overall rating

Benefits:

This is quite possibly the best tool a company can use that gets 100s of social messages a minute...

Drawbacks:

There's a lot to learn, not difficult, but a lot to learn when it comes to mastering the tool.......

July 7, 2021
Feedback source: the Internet
H
HUGO C.

«Backend not administrator friendly»

Usability

Support

Features

4

Overall rating

Benefits:

Customer service is very responsive and the team helping us to ramp up willing to do the extra miles.

Drawbacks:

Relatively hard to use especially on the reporting side, it is not very flexible in customizing reports .

In sum:

The back-end administrative interface present a steep learning curve, even just to find my way navigating the interface.

July 4, 2021
Feedback source: the Internet
catherine c.

«one of the best tools for social media! »

Usability

Support

Features

5

Overall rating

Benefits:

You can respond and follow your followers in real time, through a very simple and very easy to use interface. The best thing about this tool is the possibility not only to see who shares your content, but also where your message arrives by means of very complete statistics.

Drawbacks:

It is a bit difficult to program multiple resending since the window is very small, but that would be my complaint, for everything else .. this tool is very good, I am very satisfied

In sum:

a tool that has helped me a lot in the programming of my social networks among others, excellent tool

June 22, 2021
Feedback source: the Internet
V
Verified Reviewer

«Social Media Community »

Usability

Support

Features

4

Overall rating

Benefits:

It has been great for me in interacting with my customers on social media. Customer service is very responsive. Also it allows me to see insight of my posts.

Drawbacks:

It sometimes get very tricky managing your accounts.

March 26, 2021
Feedback source: the Internet
M
Michelle C.

«Meets your needs»

Usability

Support

Features

4

Overall rating

Benefits:

Khoros Marketing is for you if you want to gain access to high level social media metrics

Drawbacks:

The reporting widgets weren't that advanced and the interface could improve because it is a little slow sometimes

March 23, 2021
Feedback source: the Internet