All reviews of SocialPilot

Read recent reviews and users’ true-life stories SocialPilot. Due to the customer feedback, you will learn more about the benefits and drawbacks of the service, in terms of operability, usability, technical support and a lot more.

R
Rachael A.

«Occasional User»

Usability

Support

Features

4

Overall rating

Benefits:

It performs its basic functions very well, especially when managing many social media accounts for one brand or across two brands. It's good for busy teams with a lot to post, and excellent for people who like to plan. The program also allows you to post the same message a couple days in a row, which not all programs like it will.

Drawbacks:

Last time I used the software there was a good amount of room for improvement relating to video uploads. Sometimes my program froze when I tried to even open a video file while I had SocialPilot open at the same time. I assume that's better now.

In sum:

I was hoping last time I used this program that the brand might implement a hashtag search engine. Not sure if the basic service offers that now (it might).

October 2, 2021
Feedback source: the Internet
Christopher C.

«The best tool in our social media arsenal hands down.»

Usability

Support

Features

5

Overall rating

Benefits:

Their bulk scheduling features are outstanding. Huge time saver over the competition. They also have a really nice "reporting" system which alerts you if there is a problem with a post or a network error on one of the social sites. It's incredibly easy to add users and their accounts without having to request their credentials, simply send them an email and it's click bam boom we're in business. They have a new video feature which is convenient and also have added a content curation feature which seems to be getting more intuitive every day, also nice. Their support is spot on and always available and they are willing to do hands on training for staff members as they come on board. Really impressive.

Drawbacks:

If they had a bit more of a "listening" or "engagement" feature set this would be probably the only tool you would ever need for social. If the video portion wasn't limited to just uploading and could capture the video and post from a link that would save some time, but I'm sure they are working on it as we speak!

In sum:

The benefits are on going, the best part was the ease of onboarding team members and the high level of support we continue to receive from SocialPilot's team. Significant increase across the board in social engagement, increase in followers and conversion from social to our primary destinations.

September 28, 2021
Feedback source: the Internet
Cindy C.

«SocialPilot Review»

Usability

Support

Features

5

Overall rating

Benefits:

What I like most about SocialPilot software is that it saves me time! I have connected my Facebook, Twitter and LinkedIn social media accounts to SocialPilot and I manage my accounts directly from the dashboard! This software is smart and easy to use. It is designed in such a fantastic way that anybody can learn to use it. It is so easy to schedule posts to my various social media platforms ahead of time I just love the efficiency of SocialPilot!

Drawbacks:

What I like least about SocialPilot software is that it does have such an immense amount of control and visibility into my social media accounts. This software frees up my time immensely, even providing me with analytics for each one of my social media accounts which is great. I can even add a team member who can create content for me to my accounts which I don't really like. I simply don't trust anyone else enough to let them do postings to my social media accounts and make it seem like I was the one that posted it. I do need to approve all those posts first which does eliminate the worry to some degree, but I dread the day that a disgruntled employee or an ex could still slip through the cracks and post to my social pages. Nevertheless, I love it and I highly recommend SocialPilot!

In sum:

SocialPilot is amazing! What is really brilliant about this software is that it can generate fresh content for me to post to my social media pages, as if I was the one that came up with it! The curated content that SocialPilot software provides even includes blogs, which are already written up by various different authors on the subject of my choosing, so I can use those blogs as a form of advertising for my business products and services. I usually line up and schedule my content to my social feeds for when I know that I will either be stuck in a meeting or for the hours in which I know I will be asleep. So the fact that SocialPilot makes postings for me on my behalf even when I am too busy to do so, counts very much in their favor! I love how SocialPilot does most of the work for me!

September 18, 2021
Feedback source: the Internet
T
Travis W.

«Great for social media platforms!»

Usability

Support

Features

5

Overall rating

Benefits:

I like how I can add all of my social media accounts into this. I like how I can post all of my updates without worrying about running out of limits. I also really like how easy it is to use.

Drawbacks:

There is nothing at all that I dislike about SocialPilot. I like everything that it has to offer. Everyone needs to give this a try.

In sum:

My overall experience with SocialPilot has been wonderful. It has made making posts on my social media accounts easier for me.

September 4, 2021
Feedback source: the Internet
S
Stephen M.

«Total Let Down»

Usability

Support

Features

1

Overall rating

Benefits:

When it works it works it works well. But trusting this service will deliver your content is risky because it won't and lose your work wasting your time.

Drawbacks:

I have been a loyal customer since SocialPilot started. Lately, they have really dropped the ball on trust. I can't trust that they will deliver my content as scheduled or not lose the content that I've scheduled. If you're a marketing company or a manager, you're the one that looks like a fool because you trust this service to deliver as scheduled. I am currently looking to find a more reliable service since they have endless excuses why their service doesn't deliver. Total BS! I'm totally pissed.

In sum:

Tons of bug that will waste your time.

September 3, 2021
Feedback source: the Internet
Chris G.

«They've Got (Almost) Everything Right»

Usability

Support

Features

5

Overall rating

Benefits:

The groups feature is huge, allowing me to post to a specific group of 20 or so accounts, but leaving a different set of 10 accounts off the post. The bulk upload works. They could make a sample template that is a bit more explanatory. The pricing, should it remain unchanged, rocks. I don't understand the greed at a few of their competitors. Pretty good analytics too.

Drawbacks:

Instagram HAS opened their API to 3rd party companies such as later.com for automated scheduling and POSTING of Instagram posts. It is unfortunate that SP has not gotten this functionality yet. Perhaps my biggest gripe, is a missing feature: I should be able to post an article to 10 different accounts on the spot, using SHARE NOW, and have those posts get sent 2-3 minutes apart to avoid FB bots seeing a bulk posting occurring. One of their competitors offers this feature, so it can be done. They don't see the need for it at SP. This forces me to move posts around on the calendar, and with 30 accounts on a calendar that you can't zoom in on, it is a headache! I'd also like to see video posting enabled as a bulk post feature...

In sum:

I can manage the social media accounts of 25 real estate agents, and with bulk scheduling, get months of posts lined up in a day. Great value, and they offer an intro training session for free, which was mostly helpful.

August 28, 2021
Feedback source: the Internet
V
Verified Reviewer

«Massive Publishing Time Saver»

Usability

Support

Features

4

Overall rating

Benefits:

The browser extension for Chrome is a joy to use and it's a huge time saver for publishing to multiple platforms. The plan is affordable and reasonable limits. The link shortener and automatic image finding is great too. The platform posting is flawless, never had issues.

Drawbacks:

They aren't an Instagram partner so you have to post to Instagram manually which is saddening. I wish that was more clear when signing up. For image heavy posts the extension can be slow.

In sum:

I mainly use it to save time publishing on multiple platforms. It's great and easy overall. I wish you could have a higher post limit though and I wish Instagram was supported more directly.

August 26, 2021
Feedback source: the Internet
Ryan K.

«SocialPilot is a MUST for our Business!»

Usability

Support

Features

5

Overall rating

Benefits:

It's very easy to use. Creating and scheduling social media posts across a large number of networks is simple and to the point. Very intuitive to teach my team to use it as well.

Drawbacks:

The cost is a bit high but all in all -- well worth it for what it delivers. But like anything, cost is always under consideration when using tools.

In sum:

My business manages several different companies social media accounts. We simply post from Twitter, Facebook and G+ using SocialPilot! It's soooo simple. We also use it to schedule posts at different times which is one of my favorite features. Overall, our experience has been solid. Due to cost, we left socialpilot several months ago... But quickly realized it was a necessary business tool for us so we re-subscribed. Now we are likely lifetime customers. Thanks socialpilot and keep up the great work.

August 21, 2021
Feedback source: the Internet
N
Nina S.

«Great app for scheduling social media posts»

Usability

Support

Features

5

Overall rating

Benefits:

It's really convenient that I can have multiple accounts hooked up. I use social media for multiple clients and personal projects, so it's very convenient to do it all from one spot. I also really like the calendar feature; it makes it really clear to be able to visualize it that way.

Drawbacks:

Finding posts that have just gone out or are scheduled is a little unintuitive. I know it's in there, but sometimes I can only find it on the calendar app. I think making a new post and viewing pending or recently posted posts are the most common uses and should be easiest to find without searching. **Also, the Instagram feature is fine in theory (to have a notification pop up at the scheduled time with the post content, then to manually paste it into the post), but if I accidentally dismiss the pop up notification, I can't find the post anywhere. I understand if Instagram doesn't allow automated posting like FB does, but it's frustrating that I can't find an easy way to post on Facebook if I miss the notification on my lock screen.

In sum:

I love being able to schedule posts in advance. I take a block of time and come up with content rather than doing it on the fly with less focus. I'm able to use it across multiple platforms for multiple clients without logging out. There are a few UX/UI things I wish were different, but overall I'm really happy with the functionality of the app and use it frequently.

August 13, 2021
Feedback source: the Internet
Josh S.

«A nice way of keep tabs on your Social Media Presence»

Usability

Support

Features

3

Overall rating

Benefits:

I started with this company when they were brand new and waited through some of the growing pains for new features to come. This is a great option if looking for a less expensive option than some of its competitors. Pros: -Schedule posts for your social media accounts -Easily work with a team on assigning tasks and getting things posted - Ability to have a pool of ready made posts and allow Social Pilot to church what to post according to your schedule - Less expensive than some competitors

Drawbacks:

This being a somewhat newer company to the game, some of there features feel like they are lacking or aren't a well polished as some of its competitors like Hootsuite. It is a little clumsy to try and post something other than text, pictures, or video. And even posting those feels a little clumsy.

August 12, 2021
Feedback source: the Internet
A
Abigail N.

«Simple and Cheap Social Media Management Software»

Usability

Support

Features

5

Overall rating

Benefits:

Social Pilot cheaper than most SM Management software in the market, and can be a cheaper alternative to Buffer and HootSuite.

Drawbacks:

I really dislike the fact that my "country" supports the free plan and paying for upgrades but doesn't support the free trial.

In sum:

Social Pilot is a simple social media management tool, I decided to sign up for the free plan to get a feel of the software, in comparison to other SM Management tool. The signup process was easy and I linked my Tumblr, Facebook page, and twitter profile, after which I added my daily posting schedule to each SM account. I liked the Pinterest and Instagram option available. Other accounts SM profiles allowed includes: LinkedIn, Google +, VK and Xing. Social pilot works like buffer and Hootsuite. To test the feeds feature I had to upgrade my account or start a free trial, sadly, I couldn't start a trial because of' 'Sorry trial membership is not available in your country.' It seems rather ridiculous that upgrades are allowed in my country but the trial isn't? I can't say I've had this experience with any other SM Manager. The content curation didn't really provide me with relevant posts as I was testing this on my book blog and there wasn't any entertainment or literature option among the suggested posts categories. In comparison to other social media managers such as Buffer, Hootsuite, Swift Social and others, Social Pilot doesn't really stand out. Its strong point, however, is its cheap price, the basic plan is $4.99 compared to buffer and HootSuite's $9.99. And while I think it has a lot of potential, it still needs a unique feature that would distinguish it from other softwares in the market.

August 4, 2021
Feedback source: the Internet
Manoj V.

«Perfect for businesses»

Usability

Support

Features

5

Overall rating

Benefits:

SocialPilot is an incredible choice for businesses to automate promotions. It supports all popular social networks including Tumblr to schedule and manage content. The content can be organized into multiple sections so as to detect them easily at a later time.

Drawbacks:

They can make the interface better. So it will be helpful for users to navigate between various menus easily.

In sum:

SocialPilot is reliable and suitable for all budget types. It supports even Facebook groups, Tumblr, and VK to schedule content.

August 3, 2021
Feedback source: the Internet
S
Shari R.

«Social Pilot is GREAT for Content Management and Campaigns!»

Usability

Support

Features

5

Overall rating

Benefits:

What I like most about Social Pilot is its ability to handle all of your social media posts effectively and at a cheaper cost than other social media management platforms! Its platform is simple enough for an extreme beginner to use but professional enough for large businesses!

Drawbacks:

So far, there is nothing that I like least about Social Pilot! It does everything that I need for it to do!

In sum:

Overall, my experience with Social Pilot has been very satisfactory!

July 26, 2021
Feedback source: the Internet
Nurul Huda S.

«Simple to use and really work for me»

Usability

Support

Features

5

Overall rating

Benefits:

What I enjoy best about Social Pilot is that it can successfully manage all of my social media postings at a lesser cost than other social media marketing systems. In addition, its platform is easy enough for a complete novice to operate while yet professional enough for major corporations.

Drawbacks:

The dashboard at the time required some updating. There need to be more alternatives available at your disposal. I'm certain they've made some changes since then. They can improve the user interface. As a result, users will be able to move between different menus.

July 23, 2021
Feedback source: the Internet
V
Verified Reviewer

«SocialPilot as an alternative to Hootesuite»

Usability

Support

Features

5

Overall rating

Benefits:

I liked the ease of use of SocialPilot. The ability to post an article or share a Facebook post directly from the site was a plus.

Drawbacks:

I wish that you could post directly to Instagram from the software rather than setting up the post and than activating it from your phone.

In sum:

SocialPilot has been a great, fairly inexpensive option for my company. There wasn't a lot of training needed to get the software up and running. I was able to post and keep track of my posts very easily.

July 13, 2021
Feedback source: the Internet
Kristyn F.

« Social Pilot is a great social media tool! Easy to use.»

Usability

Support

Features

5

Overall rating

Benefits:

I've been using Social Pilot for a few weeks now (after using Hootsuite for years), and I gotta say that I'm impressed! What I like most are their ANALYTICS - by far. They save me a lot of time, they're detailed, and the reports are easy for me and my clients to read and understand. Their browser extension tool is also helpful too!

Drawbacks:

My least favorite thing about Social Pilot is that you're not able to tag businesses/handles when scheduling posts. So I don't schedule posts through them very often. However.... when I contacted their support team, I was notified that they're working on this and plan to have that changed soon! So when that happens, you'll be good to go.

In sum:

Detailed analytics that are insightful and easy to understand. So that's my favorite feature by far!

July 4, 2021
Feedback source: the Internet
M
Miguel B.

«A pretty good Social Media tool»

Usability

Support

Features

4

Overall rating

Benefits:

- You can connect a lot of profiles from different social media accounts. - The analytics are really useful - quite inexpensive, compared with other similar tools

Drawbacks:

- no instagram posting - in a team, you cannot comment on a post already made, to make exchanges - I am having a lot of problems posting in facebook profiles.

In sum:

Excellent inexpensive social media tool.

June 30, 2021
Feedback source: the Internet
Nicolle H.

«Simple and east to use with all the functionality »

Usability

Support

Features

5

Overall rating

Benefits:

I run many social accounts, set up of these accounts are so easy. I use this on a daily basis and can keep track of all my scheduled posts.

Drawbacks:

Nothing I don't dislike , they are upgrading the software all the time.

June 27, 2021
Feedback source: the Internet
Brian W.

«Can't go wrong with this Great Bang for your Buck!»

Usability

Support

Features

4

Overall rating

Benefits:

In our company, between the 2 storefronts we utilize about 10 different social media accounts. I desperately needed something that would allow me to post to all of these at the same time as well as manage the future posts. I can easily create my social media posts or share other things I find via the tool bar plugin. Recently they added in the connection to my Canva account making it even easier for me to share things. It was also very convenient to search for curated content. Well done SocialPilot.

Drawbacks:

The interface is probably my least liked feature of the software. Sometimes I feel it takes too many clicks to get where I want to go. Maybe the UI is not as intuitive as I want it to be with where I think buttons should be. That being said, I do appreciate what they have available for me.

In sum:

I had been using another company to facilitate all of my social media posts, however, the number of accounts I needed took me out of the search for the free products and jumped up pretty quickly to some prohibitive pricing. SocialPilot fit a perfect price point and got me connected to all of my social media accounts very quickly. I can make my posts and schedule them as I like. Thank you!

June 21, 2021
Feedback source: the Internet
V
Viktorija V.

«Social media scheduling is really easy!»

Usability

Support

Features

5

Overall rating

Benefits:

This is the best and easiest tool for social media scheduling out there. UI is clear and easy to use from the very start. I like the customization of a post per social network . Experimenting with diferent headlines all the time.

Drawbacks:

Nothing to complain about. It does what it says and is the cheapest solution.

June 19, 2021
Feedback source: the Internet
Hardi V.

«Schedule You Social Media Post Here»

Usability

Support

Features

4

Overall rating

Benefits:

Social Pilot is tool which let you schedule and post into all social channels at the same time. My company is used to take a plan which allows us to connect all the social channels for my project including facebook, twitter, G+, linkedin, Pinterest. So I schedule my posts and the most favourable, they will ask to post as a link or image as it fetches the images from the link in caption.

Drawbacks:

sometimes, we need to reconnect social media profile after some period of time as it disconnects automatically.

In sum:

Being a digital marketer, its my routine and work responsibility that I need to look after my social channels right? I always prefer Social pilot as it has been a boon for me since past 1 year. I schedule my post by writing captions, they automatically shorten the URL and fetches the image from the URL.

June 17, 2021
Feedback source: the Internet
L
Laurent W.

«An excellent Social Networks publication automation tool !»

Usability

Support

Features

5

Overall rating

Benefits:

It is an excellent piece of software for automatizing the publications on social networks (instagram, facebook, twitter, linkedin, google Plus, tumblr, Xing). I've used the automations for facebook and instagram so far and I'm really happy with the user experience for scheduling posts : very straightforward and fluid when you want to schedule posts for 1 to 2 months in advance. Also, the automation for instagram is really smart: you get a notification, click on it, it opens SocialPilot and you press "publish --> it opens insta app automatically, and you just have to paste the text before you post.

Drawbacks:

Some freezes of the Android app on my Galaxy S7 in the last few weeks (it opens and stay stuck on "please wait"). I hope it will be fixed in a future update of the android app (not blocking : you just have to kill the app and start it again, then go back to the "Insta Scheduled posts" tab, but a little bit of an annoyance, still)

In sum:

Excellent : I tried a few other such tools (buffer, socialchamp) and SocialPilot is the best in terms of how easy it is to schedule posts for 1 or 2 months in advance. I could feel that a lot of thinking was put in making very repetitive tasks easy to perform, wich is the most important for such tools. Also I really liked the automatic insta posting from the Android SocialPilot app.

June 12, 2021
Feedback source: the Internet
D
Deepesh B.

« I've found it to be intuitive, easy to master and full of useful updates »

Usability

Support

Features

4

Overall rating

Benefits:

This product works best for those that need a tool to monitor multiple social networks. It may not be all that useful for those who don't have more than one network. Utilize the scheduling and monitoring tools. Both are great functions of this tool.

Drawbacks:

There are size limitations to the image size you can post. As I shoot much of my work on a high-quality camera resulting in large size photos, it would be great to not have to edit them down before posting. (Note: This may be a limitation in the networks themselves, but I don't believe so.)

June 7, 2021
Feedback source: the Internet
V
Verified Reviewer

«What features it has are really nice»

Usability

Support

Features

3

Overall rating

Benefits:

I like the ability to schedule repeat social posts. The posting of text and media to Twitter, Instagram and Facebook works really well. The ability to see posts that have been delivered and manage the schedule of you posts also works really well.

Drawbacks:

The interface needs work. Some simple things like allowing click through on the sub menu items such as 'Manage Posts' (not just the text) and not picking up the profile pictures for the accounts make the interface feel as if it isn't being assessed for improvement that often. It also no longer posts to LinkedIn very well, posting a link rather than the original post image (although this might be more to do with LinkedIn's API than anything to do with Social Pilot. It's really disappointing that it doesn't offer management of followers for Twitter and doesn't give very basic analytics on the individual plan.

In sum:

It's great to be able to schedule bulk posts and repeat posts. I do feel that Social Pilot is being a little scant with it's features on the individual plan. To make someone who is paying you monthly feel like they are locked out of so many features is not great. I've looked and continue to look for other services that offer repeat posting, basic analytics, Twitter follower management (see who has recently unfollowed, search for followers who may be interested in your field of business etc.)

June 2, 2021
Feedback source: the Internet
Dragan F.

«The Best Social Media Management Tool»

Usability

Support

Features

5

Overall rating

Benefits:

User interface is very easy to navigate and understand.

Drawbacks:

I don't like twitter integration. Every time i try to copy scheduled posts from other profiles i get 0 scheduled posts on my twitter account.

June 1, 2021
Feedback source: the Internet
G
Gustavo V.

«Great Scheduling Software»

Usability

Support

Features

4

Overall rating

Benefits:

The easy of use and the ability to have team members handle different social accounts and one team manager that can approve the posts.

Drawbacks:

I really would like to have more statistics in the software.

In sum:

I've been using SocialPilot with my team as we've tested some other services that will help us schedule and review the publications we make on social media. After testing more than 7 different services, we will stay in SocialPilot (and that's why I'm doing this review). Here are a few things I find interesting. 1) Scheduling on Instagram. Right now this is not possible in almost any platform, Instagram doesn't allow other apps to post on them. But the way SocialPilot does this is by reminding you at the time the publication must go, you then open the app and it copies the publication to your clipboard, you just go from the app to Instagram and everything is almost done, you just adjust and hit publish. 2) It allows me to moderate the posts. My SM crew can create the posts for every platform and me or the Social Media Manager can then review and approve the posts when they're ready, this allows us to plan ahead even two or three weeks in advanced. 3) Different team members and accounts. By having different members on my team, I can choose which member handles which social account, will helps me focus my resources in the most efficient way. Overall I'll stick to SocialPilot and I really recomment giving it a try if you are in need of a social scheduling platform.

May 29, 2021
Feedback source: the Internet
V
Verified Reviewer

«A solid social media marketing tool»

Usability

Support

Features

4

Overall rating

Benefits:

There are many things I like about SocialPilot. If I were to narrow it down to 3, I'd mention the ability to connect and manage multiple social media platforms, the "post recycling" option to repost something several times on a later day and the browser extension.

Drawbacks:

The "post recycling" feature is a valuable asset for all those creating evergreen content for the fact that it lets you promote a piece of content on social media today, as well as on several future dates (something that's missing from the likes of Buffer and Hootsuite). However, the feature could be improved further. In fact, there's a limit to the number of reposts. This means that every now and then, you'll have to log in to your SocialPilot dashboard to add new dates. Other schedulers like MeetEdgar and SocialBee have enhanced this feature by enabling users to automatically recycle posts without having to continuously add new dates manually.

In sum:

SocialPilot has been a powerful tool to manage and grow my social media channels, as well as an avenue for me to continuously promote my content on social.

May 6, 2021
Feedback source: the Internet
K
Karen W.

«SocialPilot great for those new to social media»

Usability

Support

Features

5

Overall rating

Benefits:

I like that I can schedule a post that I find from Facebook to a later date. I also like that it does not cost anything to look at analytics for your posts.

Drawbacks:

There is a lot of different social media management software available but this one seems to work best for my company. It is fairly easy to use and they don't nickle and dime you to death. So I would say no real cons.

April 20, 2021
Feedback source: the Internet
h
harry a.

«The best publisher of social network manager.»

Usability

Support

Features

5

Overall rating

Benefits:

It is very easy to use and intuitive. It has many functions that I can not find in other publishers, such as: it allows you to publish the same message for several days. allows you to search for content to cure, allows you to schedule publications of other feeds, allows you to make publications with links directly from the images, among many other great functions.

Drawbacks:

It is very easy to use and intuitive. It has many functions that I can not find in other publishers, such as: it allows you to publish the same message for several days. allows you to search for content to cure, allows you to schedule publications of other feeds, allows you to make publications with links directly from the images, among many other great functions.

In sum:

Although nothing is perfect in this life, it needs a few functions to be perfect. as a hashtag search engine, upload several images in bulk and that you could create several different publications among other things that would come to you very well.

April 11, 2021
Feedback source: the Internet
Samuel B.

«Would recommend if on a budget»

Usability

Support

Features

4

Overall rating

Benefits:

The price is super competitive, interface is quite simple.

Drawbacks:

Sometimes problems with tagging and account posting (rarely). I don't like the analytics since it misses some info sometimes.

In sum:

Linking with Google My Business posts can be a little clunky. Interface is due for a redesign, looks old school.

April 1, 2021
Feedback source: the Internet
V
Verified Reviewer

«A great entry level product »

Usability

Support

Features

4

Overall rating

Benefits:

Social Pilot is one of only a handful of similar products that offers integration to tumblr as a standard which was vital in my choice. The subscription price points are excellent value for money and allow for growth as and when needed.

Drawbacks:

Bulk upload of postings is not as a easy as one would like. There are two options: 1. Uploading without specifying a posting date and time where by the system will send you're posting in the order of the upload file using a configurable schedule which you define or 2. Uploading specifying the date and time for the post to be sent. The later I have yet get working. There is no automatic alert if any queue where to fail. This has only happened once in the past 8 months of using Social Pilot but you do need to keep you eye on the posting queue

In sum:

Social Pilot have been a god send to my business. They are constantly adding new features and run regular online events offering insight, training and best practice. The guys can not do enough to help you.

March 24, 2021
Feedback source: the Internet
Dan F.

«Content Curation Without Limitation»

Usability

Support

Features

4

Overall rating

Benefits:

The integration was quick and easy but the best part of using SocialPilot was having an endless stream of content. Any social media manager knows that having a bank of content is necessary and difficult to uphold. SocialPilot came to the rescue with their queue of content. This stream allows the user to search for relevant content and add it to your calendar. Simple!

Drawbacks:

At the time, the dashboard needed some work. It needed more options at your fingertips. I'm sure they've updated since then.

In sum:

My overall experience with SocialPilot was good. I would use the product in the future.

March 21, 2021
Feedback source: the Internet
A
Alexanfros K.

«Easy to use and quite powerful»

Usability

Support

Features

4

Overall rating

Benefits:

The software is pretty easy and straightforward to use and allows to schedule content from various internet portals as an auto feed.

Drawbacks:

There are minor bugs on the calendar area where you need to frequently refresh the web page to view the correct times. The biggest issues is the support that is slow to respond and the fact that at certain periods the engine seems stacked (lot's of posts are on a "hold" and fired all together)

In sum:

In case they manage to solve some minor frustrations including the fact that sat various periods scheduled posts are hold then it could be one of the best solutions and most cost effective out there.

February 27, 2021
Feedback source: the Internet
D
Delaney G.

«Customer service was very helpful when I had difficulty connecting a certain account. Great since.»

Usability

Support

Features

4

Overall rating

Benefits:

Scheduling is easy. I like how facebook and twitter posts are published by the program automatically. I also like the idea of having curated content available...however i think that it is stupid that I cannot use the search bar. I also like how I can use it from my phone which is very easy

Drawbacks:

i find it extremely inconvenient that instagram posts are not published automatically and that I need to do it from the app. I also don't like how I can't schedule multiple pictures for either instagram or facebook. (especially when you are able to post multiple on the actual programs) Finally, I think that it is ridiculous that I can have access to curated content...and not be able to search for it. It's very cheap of social pilot to do that especially when I pay for it. I shouldn't have to double the money out of my pocket to use the search bar. It's absolutely ridiculous.

In sum:

I'm able to really improve our social media presence and reach.

February 18, 2021
Feedback source: the Internet
V
Verified Reviewer

«Social Media Planning Software - Mostly Great Free Plan»

Usability

Support

Features

4

Overall rating

Benefits:

It allows you to connect with up to 10 profiles with up to 50 posts per day in the free version which is great for a small business. It allows you to connect to Facebook, Instagram, Pinterest etc. which is amazing that one platform can do this.

Drawbacks:

There were some issues where the profiles were becoming unconnected to SocialPilot. You have to go in and log in and reconnect the profile to SocialPilot. Sometimes, it was hard to find the screen to reconnect the profile. Some of the times where it was unconnected was out of SocialPilot's control, however there were some times when there was no heads up. This was difficult because it wasn't until you logged into SocialPilot that you realized that it wasn't working. All of the posts that you had timed were just sitting there. I wished there was some notification you could set-up.

February 9, 2021
Feedback source: the Internet
JoAnn J.

«Social Pilot Provides Consistancy»

Usability

Support

Features

5

Overall rating

Benefits:

Social Pilot is easy to navigate. I especially like the "calendar" option, where you can view a full month's worth of post, even segmenting by social media platform. This comes in handy, especially with Pinterest. The analytics tab is easy to read and allows me to see which days and times my followers are most engaged, without having to visit that particular social media platform.

Drawbacks:

I do not mind the daily usage limitations (within my price range) however, I wish I was able to add all my Pinterest boards to my profile, although I know I cannot post to each board daily. I just would like the accessibility.

In sum:

I discovered Social Pilot after reaching my frustration threshold with several other social media scheduling platforms. Several were difficult to navigate; some where not responsive; the most recent software, prior to SP, could never get a grasp on their Instagram push notifications. With Social Pilot, I am able to push my Instagram notifications immediately upon receiving the convenient reminder from Social Pilot. So relieved I discovered this software!

February 7, 2021
Feedback source: the Internet
V
Verified Reviewer

«Social Pilot: Social Media Scheduling and Automation at its Finest»

Usability

Support

Features

4

Overall rating

Benefits:

The integration of multiple popular social media sites was the best thing about SocialPilot. I was able to schedule Facebook, Twitter, and Google+ at the same time. Editing posts before they schedule was also a breeze.

Drawbacks:

For the free version, you can only add three social media accounts. For a growing company, this became an issue after the initial setup. The new algorithms were not kind to automation applications like SocialPilot and hindered visitors from seeing the posts at times.

In sum:

Overall, SocialPilot did what it promised by allowing you to schedule and send out posts without stressing. As the sole creator of social media posts for the non-profit, and needed to post almost daily, SocialPilot made this possible. This is a well-needed program for us!

February 4, 2021
Feedback source: the Internet
V
Verified Reviewer

«I love the simple, clean navigation.»

Usability

Support

Features

4

Overall rating

Benefits:

I tried a bunch of social marketing solutions while searching for one that fit me and my companies. In searching, I found SocialPilot. I love the simple, clean navigation. It's reminiscent of the old Facebook, so it's incredibly easy to learn to navigate, to add feeds/social pages, and to check out the graphs and analytics. Compared to their competitors, the pricing is at a great level for small to midsize businesses. The repeat posting tool is awesome for book releases and sales where we're posting the same thing for days in a row on different pages to drum up reader interest.

Drawbacks:

They are still working on becoming a Facebook partner to allow direct posting to Instagram. Where most of their competitors have already either done this or worked out alternative ways of posting to Instagram, SP lags behind. As a company, we've noticed IG is becoming really popular for branding and marketing, so this is an imperative feature that needs to be sorted ASAP. Occasionally bulk scheduling fails, and there isn't a notification or queue alert to let you know something failed. A better way to quickly see where you need to do a repost to get it to go through would be a great option to add.

February 2, 2021
Feedback source: the Internet
Suzanne C.

«Designed for Collaborative Work with Client to Easily Accomplish Social Media Marketing»

Usability

Support

Features

5

Overall rating

Benefits:

Easy to use, no unnecessary learning curve for managers, team members, and customers due to the design of the user interface. Set up and scheduling can take place immediately, once an account has been created. Less bulky as some of its competitors.

Drawbacks:

Perhaps there are too many benefits in the sense that clients could possibly learn how to perform social media marketing software and decide they could do their own work without the need for a freelancer. Otherwise, this software functions as described.

In sum:

SocialPilot saves time and resources by allowing bulk uploading and scheduling of posts. Clients feel involved and given a sense of ownership (for those who want this level of participation), by seeing how their information is being managed.

January 30, 2021
Feedback source: the Internet
Francesca D.

«Such Incredible Value for Money»

Usability

Support

Features

5

Overall rating

Benefits:

I love that you can plan Instagram posts in advance - such a time saver. The reports are very good too, with enough detail for a basic report for clients

Drawbacks:

sometimes it can be a bit glitchy - for example something won't post for some reason and you won't be notified until the next day, by which point the post has been missed

In sum:

Very positive - would be nice to be able to tag brands on Facebook, I hope they introduce this soon. Any issues are dealt with so quickly by their CS team

January 29, 2021
Feedback source: the Internet
E
Elizabeth B.

«Best Value for Money»

Usability

Support

Features

5

Overall rating

Benefits:

It is affordable!! I can schedule to all social platforms easily. It is SO user-friendly. When there is a problem, I get an email. I can add teams if I want. It does the job without charging a fortune and makes my life SO much easier.

Drawbacks:

I really am pretty happy with it, but here are the things I would change if I could (in order of importance): I still pay Hootsuite to publish my Instagram posts because it can do it without notifying me and having me publish it live. If Social Pilot found a way to do that, I would instantly move all my accounts to Social Pilot and never look back. There used to be a free 1-account version. I always recommend social pilot to people I talk to that want to manage their own social media. That option was perfect for them. Now I generally recommend something else because they really only need to schedule for 1 account. I have had errors occur on posts so they don't publish and I don't understand why. If I knew what it was, I could fix it so everything would post as expected, but I don't. I appreciate the email letting me know there was an error, but it would be nice if there were no errors. The queue feature. I never use it and sometimes I accidentally click it when I mean to schedule and then I have to go back and find the post and change it. If I schedule the same post for multiple platforms but I mess up (like the error I just mentioned) I have to go into each platform's post and change it. This may be unavoidable, but I wish I could fix all of them at once.

In sum:

SocialPilot has made my life easier and made my business work seamlessly. Thanks SocialPilot!

January 26, 2021
Feedback source: the Internet
L
Lydia F.

«Great Value!»

Usability

Support

Features

5

Overall rating

Benefits:

There's a learning curve, but once mastered the software is very easy to use. It is so convenient to be able to write a blog post AND schedule all the social media promos at one time. The calendar feature helps me visualize my post schedule and the drag and drop feature makes rescheduling extremely easy. I prefer to schedule rather than put posts into a queue but the times I've used the repeat post feature (publish X times in Y days) it has been easy to set up.

Drawbacks:

I gave up on trying to post to Google Plus (not a real hardship, but other bloggers may want this functionality). It would be nice to be able to bulk edit posts that were scheduled at the same time, but I've learned to be double check and edit BEFORE hitting publish.

In sum:

Value for the money. Other schedulers with similar features are out of my budget. Now that I'm scheduling posts on a regular basis, I'm seeing starting to see more blog hits for social media. Without Social Pilot I wouldn't be able to do it.

January 8, 2021
Feedback source: the Internet
S
Sharlette M.

«Never Looking Back»

Usability

Support

Features

5

Overall rating

Benefits:

SocialPilot is easy to use and organized. All the features I need are on the screen and accessible. I love how intuitive the features are like planning a schedule, generating hashtags and looking at analytics. I also like that you will see all of your posts and any errors before the content goes out.

Drawbacks:

I wish you can track fundraisers on Facebook and Instagram. Having this feature can help track fundraising events and address social donors.

In sum:

I left Hootsuite and purchased the SocialPilot annual membership and so far I am very happy with the software. SocialPilot is easy to use, organized, intuitive, functional, affordable and makes my life easier. I wish I switched months ago!

January 4, 2021
Feedback source: the Internet
Beverley T.

«Simple and straightforward to use»

Usability

Support

Features

3

Overall rating

Benefits:

The "Group" function is great. You're able to assign social media accounts to their own group, so having a broad overview of what you're posting for each company on different platforms is only one click. I also enjoy the "Curated Content" which makes it easy to find relevant articles and links to share with your audience.

Drawbacks:

There's still some bugs that could be ironed out and some suggestions to take into consideration. - No option to view empty queue spots on the calendar view - No option to continually schedule posts to one social media account (you always have to click the account you want to publish to)

In sum:

Affordable, easy to give clients access to their accounts and to give team members access to specific groups.

January 3, 2021
Feedback source: the Internet
Susan D.

«This is the best auto-post tool I've used in the last 10 years. Traffic to my website is increased.»

Usability

Support

Features

5

Overall rating

Benefits:

Ease of use. I stepped right into it and found it to be user friendly. There was very little learning curve with this Software as a Service. The website layout made my user experience relatively stress-free, which is saying a lot for me. I look for excellence and value in my online products and SocialPilot does not disappoint me. Over a six-week timeframe, my website traffic increased from almost nothing to almost 10,000 per month. This is one of the best experiences I've had in my online career. Warmly, Susan Daniels

Drawbacks:

I can't use special characters. The app is slow moving on my devices. I usually use SocialPilot on my laptop but for Instagram I have to push the posts on my devices and the SocialPilot app is slower than other apps I used on the same devices. One device has less memory, one has a lot of memory, but it's the same on both - slow moving. I hope this helps.

January 1, 2021
Feedback source: the Internet
V
Verified Reviewer

«SocialPilot has allowed me to completely automate my posts on Twitter, Facebook, and LinkedIn.»

Usability

Support

Features

4

Overall rating

Benefits:

It has several small features that will make your life easier. For example, if you want to post on Twitter about an interesting blog post, simply copy the URL in the are for the message and SocialPilot will automatically retrieve any photo or diagram used in the blog post for you to include in your tweet. How cool is that?

Drawbacks:

If you use social networks a lot, you probably noticed that some socials use many hashtags (e.g. Instagram) and some do not (e.g. Facebook). Unfortunately, if you use SocialPilot to schedule your post, there is no way to tell the system, please remove the hashtags before you post on a social network that does not use hashtags (e.g. Facebook).

December 30, 2020
Feedback source: the Internet
Luis Ignacio C.

«I am surprised with the kindness that it offers me.»

Usability

Support

Features

5

Overall rating

Benefits:

Carrying the social networks of several companies at the same time, without the perfect tool, is a task that can end in a complete disaster. That is why, after using SocialPilot, I can say with confidence that it is the best option for small entrepreneurs and for consolidated work teams that seek to offer a better service. I like that they offer options that perfectly fit the possibilities of people and companies. Another element that I liked a lot, is that I can obtain the statistics of each of the accounts, which helps me to project the needs that each client may have, as well as rectify my strategies so that marketing is successful. I have received good comments from my clients because the publications are in the correct times and days, all that is thanks to SocialPilot.

Drawbacks:

Throughout my experience, my comments remain positive about the benefits and scope of the platform, they constantly include improvements and are very up to date with the recommendations of the users, I have not found any negative aspects to consider.

In sum:

Anyone who works in digital marketing, looking for a reliable tool, is what I have received since I implemented SocialPilot as the main tool for the content management of the accounts for which I work. I have managed to cover many more accounts only with SocialPilot, similar tools offer similar services for very high costs, but do not offer more than five accounts to manage, which I have left in the past since using SocialPilot, is truly amazing. Apart from all that, they also offer you a complete section of analytics, which allows you to show the orderly evolution of your work.

December 29, 2020
Feedback source: the Internet
Juuso Ä.

«Get your postings to social media to the next level»

Usability

Support

Features

5

Overall rating

Benefits:

Socialpilot is entry level service for people who want to post to social media effortlessly. It's amazingly simple to lauch posts to multiple sites (FB, LI, Instagram, Twitter) at once.

Drawbacks:

The analyze feature is not the best in the market, but gives you basic information. The cheapest version includes only 3 people team.

In sum:

Posting effortlessly to multiple sites is simple and fast. Easy to repeat the postings.

December 24, 2020
Feedback source: the Internet
V
Verified Reviewer

«Social Pilot Review»

Usability

Support

Features

5

Overall rating

Benefits:

The very good thing about this product is when I need to make blogs or announcement and all are already enlisted or ready. Of course, if I send all in one time, my audience will tend to disregard my post/s since I did one too many in one time. With this app, I get to schedule the specific date and time when a specific post/blog will be sent. In this way, I'm sure that my message will be attended by my audience.

Drawbacks:

Nothing really much! It's just initially, it's somehow challenging to set the timings, but as soon as I get used to it. Then, it's very helpful.

In sum:

Sending messages or posts to social media is made a bit more organized with Social Pilot. There are just some times, when messages to post comes one time in my mind or situation. But if I will post all in one time, audience tend to skip/ disregard some messages. Unlike if I will post it within intervals, they will attract more attention.

December 17, 2020
Feedback source: the Internet
B
Ben B.

«Super easy social post management system»

Usability

Support

Features

4

Overall rating

Benefits:

SocialPilot is perhaps the simplest social media managment platform I've used in a long time. It feels plain, but that's a good thing. There's no fancy UI to distract from the (at times) stressful task of scheduling social media posts. And you can post accross different social accounts with a single click from the same dashboard. It's really nice. I also like that SocialPilot works really well on mobile. If I'm in a pinch and need to schedule some posts on the road, it's quite easy to do.

Drawbacks:

Sometimes SocialPilot's simplicity becomes a barrier to productivity. For example, it's easy to tag others on Twitter, but that doesn't work on Facebook. You have to manually update tags on your social page after they've posted. It can be a huge timesink if you are managing multiple accounts. However, if you're handling more traditional social media accounts, then the performance gains of SocialPilot's simplicity are definitely worth it.

In sum:

We use SocialPilot to manage our social media accounts.

December 12, 2020
Feedback source: the Internet

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