Compare Ninja Number и uContact

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

Ninja Number is a second phone line that works on your smartphone, managing your phone calls and texts while you work. Its the only virtual phone s... Read more

We believe in making the agent's work simpler, organized, and more enjoyable. We are convinced that this is the only way to achieve real customer s... Read more

Rating
4 / 5
4.6 / 5
Call Center software features
Predictive Dialer
IVR / Voice Recognition
Predictive Dialer
IVR / Voice Recognition
Customer Service software features
Call Center Management
Call Center Management
Telephony software features
Auto-Dialer
Auto-Dialer
Billing and Provisioning software features
VoIP
VoIP
Access Governance software features
Reporting/Analytics
Reporting/Analytics
Telecom Expense Management software features
Call Monitoring
Call Monitoring
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Application

Cloud-hosted / box software

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

Great Product

Benefits:

I rely on Ninja Number for my real estate business and they have never let me down. great product and pricing. thank you!

Drawbacks:

Nothing that I have seen so far with this software. I have been using Ninja number for several years now.

Summary:

Verified Reviewer
4 / 5

I use this number for registrations and feedback at my workshops.

Benefits:

It records my guest's name, number, and is always available, even when I am not. It plays the messages from my computer, and it alerts me via emai... Read more

It records my guest's name, number, and is always available, even when I am not. It plays the messages from my computer, and it alerts me via email whenever somebody calls or faxes.

Drawbacks:

If I want to share the messages with my assistants, and then she leaves, it seemed a bit problematic to remove them and replace their access with a... Read more

Summary:

John M.
1 / 5

Didn't work, not intuitive

Benefits:

It's the most affordable option I could Find.

Drawbacks:

It didn't work. Instead of a list of options to work though you have to use the wizard and walk through the whole process every time. A process whi... Read more

Summary:

It appears they let me cancel my trail and haven't charged me. So that's a plus.

Ruston R.
5 / 5

Perfect for our needs

Benefits:

Everything is good. I had a few times when it didn't work when I needed it, but when it does it is perfect.

Drawbacks:

No live customer service on weekends to help with software questions that's my biggest concern.

Summary:

Josh A.
5 / 5

Amazingly complete product, great Price, and the best service.

Benefits:

After doing a very lengthy research and several RFPs we ended up with Integra and its U Contac Solution, it's extremely complete I wanted a CRM (wh... Read more

After doing a very lengthy research and several RFPs we ended up with Integra and its U Contac Solution, it's extremely complete I wanted a CRM (which is adaptable to our needs) several channels (Chat, E-mail, telephone and eventually social media) also the ability to adapt it and flexible solutions, it meets all. In addition it has the best price in the market product-features. I have been working in the industry for over 15 years and I must say the setup and transition was smooth and really supportive, as any setup there are minor glitches and adjustments that come up, however they were quickly corrected or adapted to our needs, best product you can have for your call center.

Drawbacks:

Summary:

Juan Carlos M.
5 / 5

Great product and customer support

Benefits:

"The software itself is very user-friendly, super important when it comes to introducing new agents to the platform. Very easy to navigate around, ... Read more

"The software itself is very user-friendly, super important when it comes to introducing new agents to the platform. Very easy to navigate around, intuitive software with a great customer support team ready to assist you in no time. "

Drawbacks:

For now we have no cons. ... Read more

Summary:

Vanesa C.
3 / 5

Ucontact review - Abowen

Benefits:

Being able to manage your calls - Logging the information from that call, leaving dispositions, reviewing previous notes from other users, being ab... Read more

Being able to manage your calls - Logging the information from that call, leaving dispositions, reviewing previous notes from other users, being able to transfer calls from one use to another.

Drawbacks:

The technical issues - not being able to log in at certain times, grading down instead of exact score (85% = 80% instead of remaining as is), the r... Read more

Summary:

Anis B.
5 / 5

Excelent option for remote work

Benefits:

During the pandemic, uContact allowed us to shift our operations remotely with no problems. Great tool.

Drawbacks:

The software is really good, don´t have any complains.

Summary:

Juan Martin V.

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