Attendance on Demand

Benefits:

The software gives a great snapshot of my team and their hours. It is quick to see the overall statistics. Once you learn it the system is fairly easy to navigate to make changes and updates such as correcting or adding a missed punch or crediting hours.

Drawbacks:

The software is not necessarily intuitive. While it is easy to add punches and credit hours once you figure it out there is no way you will figure it out on your own. Approving time cards is easy once you follow several click-throughs to get there. I wish there was less navigation to it.

In sum:

The program works well and is certainly robust enough to meet out needs. I just wish it was a little more user-friendly. All in all, I like it though.

Benefits:

It was implemented within a large institution and separated into departments. User friendly with few hiccups.

Drawbacks:

When the software was down, it would take a while to get it back up and running again.

Benefits:

The technical support person was very helpful-- he worked hard to get us active on AoD--

Drawbacks:

The functions of what the software could do were over-sold. Many of the basics that were expected for remote timekeeping had not been developed-- The optics of the dashboard were very difficult to follow-

In sum:

The technical support was good-- very diligent. Their sales team was unimpressive, and at times difficult to work with-

Benefits:

I like the ease of moving through different employees and having all of their information such as rates, raises, contact info, etc. in one place.

Drawbacks:

The report features seem to be slitghly harder to navigate but it could be due to my limited use on that feature. Removing an adding amount of time (not a punch in and out) is not easy to do.

Benefits:

The functionalities of Attendance on Demand are straight forward. You login to clock in and out, request vacation, etc.

Drawbacks:

The ease of logging in is where the application ends in terms of pros. The confusing parts to Attendance on Demand or as we call is AOD is reading the displayed number of hours remaining/accrued for sick and vacation time. It is not clear and it is very confusing.

Drawbacks:

outdated, UI is terrible, small font... Application is restricted to a tiny corner of your screen... not responsible, not mobile enabled.

In sum:

This software looks and feels outdated. Its not what you want for a company without timesheets or hourly reporting of time.

Benefits:

We use this as a stand alone time and attendance system for clocking in and out as well as PTO tracking. For our purposes it works well, we have an accrual based PTO system where employees earn each pay period. The customer service has always been very good, they are responsive whenever I have had an issue which isnt very often.

Drawbacks:

The only con I can say is we have to add an approving manager I have to add an employee type, then add a new user account, once a manager is no longer working I am not able to delete the employee type. This may just be how we are using this, but AOD has been more then helpful in deleting them on their end.

Benefits:

About 8 years ago it seemed like a good solution for automating our system. However, the system is very outdated. Many of my reports are broken and do not work. The system engineers are unaware of how to correct many of the issues caused, sometimes they don't even know the root cause!

Drawbacks:

Where can I start? Let's start with errors in the system prompted a lawsuit, 2 years later we are still trying to settle. The company behind us went out of business...they used the system and ended up in a lawsuit. There is little support. Reports once available to me are no longer available or are broken, meaning the coding behind them is not sufficient working, so the data or title headers are in accurate. The user interface is outdated and clunky, even thought it is "web-based" the user functions are not, meaning you can't go back to a screen unless you start over.