Tour management, booking, and reservation system for tour operators. Learn more about ProCharter Tour
Compare Booking Boss и Centaur TBMS
Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.
Starting price | from 1 usd. | from 1 usd. |
Who this service is for |
Booking Boss is a cloud based booking management solution that specialises in the tour, activity and attraction industry. Includes: Point of Sale... Read more |
Centaur Travel Business Management System (TBMS) is designed to meet the operational requirements of escorted, FIT, package and cruise tour operato... Read more |
Rating | ||
Community software features |
Website Management
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Website Management
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Hospitality Property Management software features |
GDS/OTA Integration
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GDS/OTA Integration
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Airline Reservation System software features |
Payment Processing
CRM
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Payment Processing
CRM
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Reservations software features |
Activities Booking
Promotions Management
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Activities Booking
Promotions Management
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Medical Billing software features |
Quotes/Estimates
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Quotes/Estimates
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Travel Agency software features |
Central Reservation System
Itinerary Creation
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Central Reservation System
Itinerary Creation
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Tour Operator software features |
Package Creation
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Package Creation
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iPad POS software features |
Pricing Management
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Pricing Management
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Accounts Payable software features |
Vendor Management
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Vendor Management
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Restaurant Management software features |
Reservations Management
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Reservations Management
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Interface screenshot | ||
Desktop & Mobile Platforms |
Cloud-hosted / box software |
Cloud-hosted / box software |
Support | Working hours, Online | Working hours, Online |
Training |
Documentation
Webinars
Personal
Online
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Documentation
Webinars
Personal
Online
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Reviews |
Be ahead! |
A Great Unified Solution for Reservations and Guest Services Benefits: My team of Reservation Agents and Guest Service Advisors use Centaur on a daily basis for our packaged educational tours, and we're very happy with... Read more My team of Reservation Agents and Guest Service Advisors use Centaur on a daily basis for our packaged educational tours, and we're very happy with its broad functionality. What we like best about Centaur is that we can communicate with travelers from within the reservations system quickly and easily using templated documents that allow for considerable customization. The online booking function is also a welcome upgrade from our previous system, which did not have that capability. Finally, the large amount of general information that can be stored on the backend of the system for our reservation agents to access has allowed us to sunset a database that was previously used solely for this purpose. Drawbacks: Every now and then a glitch will pop up that requires some quick action, but this happens infrequently, and it's to be expected with any evolving s... Read more Summary: Overall, it has been a pleasure working with the Centaur team. As has been mentioned in other reviews, the team is very responsive, and requests ... Read more Centaur TBMS Benefits: Xperitas has used Centaur for over 3 years now and we have been pleased with the service and functionalities of the system. Centaur is a wonderful ... Read more Xperitas has used Centaur for over 3 years now and we have been pleased with the service and functionalities of the system. Centaur is a wonderful travel database that has provided our organization with many different customized reports and features. The team responds to our inquires in a timely manner, and usually fix the issue or assist us by the following business day after the inquiry has been made. There have been many improvements and advancements made to the system over our time working with them, and our organization has benefited greatly from the system updates. Drawbacks: There are a few features that have an extra step involved and could be improved to increase the productivity of the system. Also, there have been m... Read more Summary: We have been fairly satisfied with our experience with Centaur TMBS, and love that they are constantly working to improve the system to better assi... Read more Centaur has been an excellent partner for our non-profit organization! Benefits: Customizable reports, team is very helpful and provides prompt feedback when we inquire about a solution to an issue, tickets answered in 1 busines... Read more Customizable reports, team is very helpful and provides prompt feedback when we inquire about a solution to an issue, tickets answered in 1 business day and even if the issue is not solved the team writes to let us know they are working on the issues, constantly improving the system, cater to our needs when we want to adapt or improve something Drawbacks: As with all software, sometimes there are spontaneous glitches in the system, when something is changed on one report or in one area it is not alwa... Read more Summary: Positive experience working with the Centaur team. Enjoy the features that it offers for both our staff and for our travelers. The system is both s... Read more |
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Full-featured tour operator system covers many functional areas
Benefits:
It's a breeze to set up repeat departures without duplicate data entry, and to copy standard supplements and standard tour information (like cance... Read more
It's a breeze to set up repeat departures without duplicate data entry, and to copy standard supplements and standard tour information (like cancellation policies) across the system without setting them up again for each departure or tour concept. Everything is structured to cut way down on data entry. Making reservations is straightforward and quick. Centaur lets you have a library of custom merge emails/letters we send to travelers and inquirers, and for online customer interaction, they can enroll, pay, and fill out forms securely online, all integrated to their booking record. It generates a web booking module for each tour, which supports different logos/brands, and also can function as a content manager to present the tour itinerary, photos and other marketing text on web pages - all fed from the Centaur backend. We've also integrated just the booking module into existing web pages as well. Supports cruises with multi decks and cabin categories. Financial functions and reports structured the way we need.
Drawbacks:
I'd like to be able to make changes to templates and reports myself, and to import new travelers lists ourselves, rather than have the support team... Read more
I'd like to be able to make changes to templates and reports myself, and to import new travelers lists ourselves, rather than have the support team do it - but understand the reasons they don't want users making structural changes that can mess things up. Wish it allowed for more than one main tour price per occupancy type. We deal with that with supplements to adjust the main price if needed.
Summary:
Centaur is structured well for our business, that has several tour product lines and call centers, each with different logos/branding and policies ... Read more
Centaur is structured well for our business, that has several tour product lines and call centers, each with different logos/branding and policies for different sponsoring partners. The "Companies" feature in Centaur let us slot that right in. It can even support multiple merchant credit card accounts, setting up the logic to route the payments to the right processor depending on the brand settings. But even for a tour operator with a single product line, it's well suited. Its web sales and booking module is robust and easy to deploy - and they can customize it to your needs too. Travelers can enroll, fill out travel forms, receive their final invoice and pay online as well. We've been using it for almost three years, deploying more features in stages. The development and support is much quicker than the usual web development cycle, and they have come up with solutions to all our challenges. Most standard support requests and changes are done by the next day. They make periodic system enhancements so the technology stays current.