All reviews of Alliance Phones

Benefits:

Our phone service is very crucial for our day-to-day business activities. Before Alliance Phones we had other VoIP Providers that told us we have to change routers, that we have to run another cables in the office and that we need to find another Internet Provider so we can get rid of our poor quality and occasional one-time audio calls. Alliance Phones Team did a great job and found the issue under 2 mins. It turns to be some kind of feature inside our existing router. In addition they did prioritization of the traffic. At the end we no longer have any quality issues nor one-way calls and we didn't install or change anything in our office! Thank you Alliance!

Drawbacks:

I wish our numbers were ported to Alliance Phones a little bit quicker, but as far as I understand 10 business days is normal time to move a number from one provider to another.

Benefits:

Software provides 24/7 customer service with multiple contact channels. Also have the caller ID Management, call forwarding control, extensions and toll-Free Numbers

Drawbacks:

Customers incurs an extra call recording bill per-minute basis and relative higher pricing plans per month

In sum:

Alliance Phones Business VoIP has one best customer care servive that provides support services incase you are set back