Who is this service for?

We help nonprofit and government agencies in the social and human services sector.

About CommunityOS

Our software, the Community Operating System (CommunityOS0, is more than a software platform...it is a movement. It is a community of 50,000 humanitarians who use technology to coordinate services, work together and better help people in need. Join us.

Average rating 3/5

Total score
3
“Ease of use
3
User support
4
Features
2

Product details

Starting price:

1usd / per month
more about prices

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

VisionLink
http://www.visionlink.org/
Set up in 1991
United States

Features

Attendance Tracking
Calendar Management
Case Notes
Client Management
Communication Management
Document Management
Event Management
Forms Management
Goal Setting / Tracking
Member Directory
Membership Management
Mobile Access
Program Management
Recognition Management
Referral Management

Registration Management
Reporting/Analytics
Scheduling
Self Service Portal
Volunteer Management
Volunteer Recruiting

Alternatives CommunityOS


M
Maria S.

«Community OS software for county helpline»

Usability

Support

Features

3

Overall rating

Benefits:

Easily accommodates our large database and has a lot of report generation options to extract client and program data.

Drawbacks:

Annual cost is pretty expensive and the website layout is very boring.

In sum:

I have utilized Visionlink's Community OS software for more than 7 years as the manager of our county's Information and Referral Helpline. As far as database storage goes, the program is good because it has no problem holding our database of more than 800 agency/organizations and services available to county residents. One of the drawback of the website that our database is contained in is that it is definitely not the most attractive looking site. In fact, most of the tapestry sights are very similar/monochromatic looking. While we do have the option to update information such as our menus, page content and of course the database, there is very little freedom in regards to changing up the look of the site and the formatting options are extremely basic. Another negative to me is the keyword search option. Clients have the option to type in a google type search on the site to find available services. It will often provide too many options and the better options are usually listed way down the page. I have been told by Visionlink that there is nothing that they can do about this because it searches through the entire description and not just by the keywords and title entered by the agency. Aside from this issue, I do have to say that the Customer Service folks at Visionlink are pretty quick in getting back to me with any issues.

May 8, 2021
Feedback source: the Internet