Who is this service for?

VolunteerMark is the perfect partner for any organization that offers volunteer opportunities. Our product and service is ideal for nonprofits, schools, businesses, churches, and civic organizations.

About VolunteerMark

VolunteerMark maximizes the volunteer experience with cloud-based software tools for communication, scheduling, reporting. Send targeted group text messages and emails. With VolunteerMark, volunteers automatically receive reminders for their volunteer shifts. Create one-time events with unlimited shifts and repeating positions. Manage sign-ups with a calendar view and approve volunteer requests. You can also track service hours for groups and individuals through programs or departments.

Average rating 4.1/5

Total score
4.1
“Ease of use
4
User support
4.4
Features
3.3

Product details

Starting price:

1usd / per month
more about prices

Free version:

Yes

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

VolunteerMark
https://volunteermark.com
Set up in 2011
United States

Features

Attendance Tracking
Calendar Management
Communication Management
Event Management
Member Directory
Membership Management
Mobile Access
Recognition Management
Registration Management
Scheduling
Self Service Portal
Volunteer Recruiting
Other categories uses in

Alternatives VolunteerMark


T
Tara H.

«I rely almost entirely on volunteers. VolunteerMark definitely contributes to my team's success!»

Usability

Support

Features

4

Overall rating

Benefits:

There is so much to like about this software. It's user friendly for our volunteers. They can easily view and sign up for open positions and easy for my committee members to manage them and see at a glance where we are needing more help. We are also able to communicate directly through the platform. Many of our volunteers have to keep track and report their volunteer hours. VolunteerMark does this for them.

Drawbacks:

I like to work through problems myself which usually means starting with a FAQ page. There is not much to the FAQ page and definitely think it can be built up a little more.

In sum:

It is a comprehensive platform for managing my events and volunteers.

October 1, 2021
Feedback source: the Internet
M
Molly S.

«Easy to use- Wish it had more features!»

Usability

Support

Features

3

Overall rating

Benefits:

- I like that it is easy for users to sign up and pick a date to volunteer. - I like that I get an email every time someone signs up for a volunteer shift and that I have to confirm it before it goes on the calendar. - I like that when someone has applied for a date, it appears as "blocked" on the calendar until I confirm it. - The customer service reps are always quick to respond in the chat and help me solve the problem. It is not always a fast fix, but they are always helpful.

Drawbacks:

- You should be able to un-click a volunteer opportunity to not see it on your main calendar, or make it so that specific administrators can only see the volunteer opportunities that they coordinate. I have to go to our web page to see the calendar that the users would view to see which dates are open or covered. - The messaging in the software is not user friendly. - The customer service is helpful but it takes a long time to get answers. - You cannot add one-time shifts to an ongoing volunteer opportunity. This means the one-time shifts will not be added to the main calendar for the volunteer opportunity, so all volunteer shifts are on fixed days and times. This works, in theory, but it is not realistic for the ever growing needs of an organization and its volunteers. It would be great to be able to track everything all in one place! - In general, I think I wish it were more customizable.

In sum:

This product works well for our organization, but it still needs some adapting to better suit our needs. There are some missing functions and customizing capabilities that would make this software really stand out. In general, it is easy to use and serves its purpose, but could use some more functions.

September 26, 2021
Feedback source: the Internet
J
Joshua G.

«VolunteerMark for Education»

Usability

Support

Features

4

Overall rating

Benefits:

VolunteerMark is easy to set up and very useful in organizing and managing volunteers and vistors in any school. From setting up specific appointment times for parents to come in to organizing specific meetings and grade level parents, all are easy to manage. It can be accessed through social media, apps and links. It is readily accessible to all.

Drawbacks:

The only drawback was making an inpromtu event or a one time event. If it is not reoccuring, it is hard to create an event for this. It would have to be specified in the description.

In sum:

Volunteermark is easily to use, and useful to organize people, events and groups. It is a must for any organization.

September 24, 2021
Feedback source: the Internet
K
Karen S.

«VolunteerMark»

Usability

Support

Features

4

Overall rating

Benefits:

It is easy to set-up, implement and meets the majority of our needs.

Drawbacks:

There always seems to be some glitches that makes me concerned for when we go "live." The app is not labeled "VolunteerMark." It is labeled "Volunteer App" which could be anything.

September 20, 2021
Feedback source: the Internet
S
Sharyn V.

«Volunteer Mark Exceeded our Expectations!»

Usability

Support

Features

5

Overall rating

Benefits:

The People at VoluteerMark! Especially the founder who went out of his way to customize and make sure all of our needs were met and all of the obstacles and special circumstances could be accommodated.

Drawbacks:

Nothing that I can think of. The process was seamless and so easy to implement.

August 16, 2021
Feedback source: the Internet
V
Verified Reviewer

«Overall Platform Review»

Usability

Support

Features

5

Overall rating

Benefits:

VolunteerMark is a wonderful tool for people who love to keep their volunteers organized. There are many functions and tools to use that make volunteer management much easier. I would recommend VolunteerMark to anyone looking to grow their volunteer base. The entire platform is also very easy to use which is a plus.

Drawbacks:

At this time I do not have any large concerns for the platform as a whole.

July 28, 2021
Feedback source: the Internet
N
Nicole G.

«Makes it Easy for Volunteers to Help our Cause»

Usability

Support

Features

5

Overall rating

In sum:

The HALO Foundation uses VolunteerMark to help our volunteers to easily get involved with our mission. As opportunities arise, we simply add the description of what help we need on VolunteerMark, and then share it in our newsletter and through our social media posts. So easy to communicate! Plus, it's user friendly for the nonprofit manager.

June 20, 2021
Feedback source: the Internet
M
Maureen S.

«Tamed our volunteer beast!»

Usability

Support

Features

5

Overall rating

Benefits:

This product is very intuitive to learn and use, has good tutorials, and the support team is very responsive. The one stop "marketplace" for volunteers has been a great idea and useful to us and our volunteers. The blog's ideas on best practices and how to recruit, retain and inspire volunteers has been helpful to me as a volunteer coordinator.

Drawbacks:

It's hard to incorporate our older, non-computer literate volunteers.

June 16, 2021
Feedback source: the Internet
D
Douglas W.

«Great Concept - But Room for Improvement »

Usability

Support

Features

3

Overall rating

Benefits:

I do like the user friendly interface when interacting from a laptop or computer. I think most items are very intuitive and like the customization that can be done for each each event and shift.

Drawbacks:

I don't like that exporting data (and specifically custom data) is not easy at all and typically results in someone having to reach out to support just to extract that data (in our case, t-shirt sizes). Also, in reporting functionality, there is no easy way to export calendar or agenda views of the day in order for organizers to get a better idea of resources spread when event occur longer than one day. Also, most organizations require volunteers to sign waiver so I'm surprised that option has not been built into the workflow, where an event organizer could require a waiver to be signed, when a volunteer signs up for shifts.

In sum:

Overall, the product is good, however there is definite room for improvement as mentioned above. I will say, support has always been quick to help where they can and answer any questions we throw at them.

June 1, 2021
Feedback source: the Internet
J
Jenn W.

«Friendly and helpful customer service. Quick and easy event set-up. Good reporting tools!»

Usability

Support

Features

5

Overall rating

Benefits:

My favorite aspect of VolunteerMark is the customer support. They're easy to reach through chat and patiently walk me through my questions. They have a lot of FAQ, online tools and educational materials to help me not only with the software but practical volunteer management tips as well. I also appreciate the simplicity of the design. I don't have to hunt and find data because the interface is very user-friendly. I also appreciate that my volunteers have a lot of autonomy and can sign up for events on their own, which I can see and track. That alone has saved me so much time. Being able to see volunteer hours, which volunteers have signed up for what, and the ability to tag volunteers helps me match events quicker too. I will NEVER go back to spreadsheets and paper sign ups, that is for sure.

Drawbacks:

I don't have any major complaints. There are a couple of customized features I'd like, which I can get with the price plan a step up from what I have, but overall I'm happy with the software for what I use daily.

In sum:

Saves me time and the hassle of trying to keep track of things on annoying spreadsheets and paper. Automation allows my volunteers to self manage, and I can better communicate with my volunteers and them with me. It's not easy to pull the trigger on software because it's an initial expense and everyone thinks they can save costs by doing it themselves, but once you use the software you realize that you're actually SAVING money by automating your processes. It makes the volunteers happier, improves retention and gives you time and sanity back to your day!

May 31, 2021
Feedback source: the Internet