Cadence WMS

Benefits:

It's very feature-rich, somewhat modern and has a solid set of integration options. Handheld scanners work well, and inventory management is logical.

Drawbacks:

Features don't always work without a lot of leg work; customer support is great for small issues, but can take forever for larger ones; some areas of the software are limited and processes are rigid.

Benefits:

I liked that Cadence provided a robust WMS functionality - RF receiving - Putaway - Kitting - Word Order Management - Picking and Shipping that interfaced directly into a dynamic web portal for customer order entry and visibility. The executive management down to the support staff were always available to communicate with to share ideas - support - or future enhancements. Their user group was also a perfect forum to share ideas and gain further education on the utilization of the product in various businesses.

Drawbacks:

The software is so dynamic that there are numerous tables behind the scenes that need to be configured. You must have a trained SQL administrator to manage the tables and configurations. They are easy to configure but need an experienced person to manage.

Benefits:

This helps us in monitoring our inventory. What I like the most about this software is that the team can simultaneously check the inventory and just update it real time.

Drawbacks:

As far as I remember, no issue was encountered so far and hopes it will remain the same for the next days to come.

Benefits:

This software has a great function an features. It helps me to organize the warehouse in terms of inbound and outbound of the items.

Drawbacks:

So far, I have no negative feedback about this software because it helps me a lot in my organizations.

Benefits:

As part of the supply chain team, it gives us a better view of the logistic side because we can easily monitor the IN and OUT of the materials and even finished goods.

Drawbacks:

I don't have any issue on this software since it gives me the things I expected of it. Just want to commend the team for doing such a great software.

Benefits:

Ease of use by users and techs. It is an open system. Easy to connect to via own API's and outside TSQL for collaboration of data though out our enterprise. Out of the box setup fits many needs. Excellent customer service is always awesome at assisting with their product and customizing to our needs perfectly. Cadre's customer service is Great! (best ever in my 30 years I.T.). They are have helped me out many times and have gone beyond the call of duty. Their product is able to run almost flawlessly in our very large-scale warehouse. Cadre out matches and out performs our previous WMS vendor, hands down.

Drawbacks:

Nothing I can think of. The product works almost perfectly.

In sum:

Superior! It works as they said and again, we get superior help when it is needed.