Compare Appsee Mobile Analytics и Hub'Scan EX

Benefits:

- Seeing our actual user behavior - Heatmaps to better understand usage - Videos according to funnel completions and drop offs

Drawbacks:

- Cost - We use sampling in order to keep the costs down and that can sometimes mess with the data we are seeing

Summary:

Benefits:

Integrating Appsee in our app was one of the best business decisions we've made, it's that good. We used to only rely on traditional analytics solu... Read more

Integrating Appsee in our app was one of the best business decisions we've made, it's that good. We used to only rely on traditional analytics solutions like Mixpanel, which is still very important, don't get me wrong, but something was always missing. You know that something is wrong with a particular metric in your app, but you don't know why. Appsee completely eliminated this concern by giving us the ability to see exactly how our users interact with specific screens within the app and also pinpoint specific areas we need to focus on, like first sessions or crashed sessions and unresponsive gestures.

Drawbacks:

Pricing is a tiny bit steep BUT after using for a while now, I would go as far as to say that some of the insights you're getting are priceless.

Summary:

Benefits:

Video of the users using the app is helpful for identifying UX behaviour in app. The funnels are fairly weak but somewhat useless.

Drawbacks:

We found the product massively unstable, it caused crashes on both Android and iOS. It cost us users, and credibility. Their customer support was ... Read more

We found the product massively unstable, it caused crashes on both Android and iOS. It cost us users, and credibility. Their customer support was the WORST I have ever experienced from any company. They have no regard for you the customer. We tore the product out after 2 months. I would not recommend them to anyone, and we are now implementing a competitive solution without issue.

Summary:

None due to instability, it actually damaged our offering.

Benefits:

You know you made the right purchase decision when both you (product), your designer (ux) and your developer are extremely happy with a product. An... Read more

You know you made the right purchase decision when both you (product), your designer (ux) and your developer are extremely happy with a product. And that's exactly the beauty of Appsee. It has so many great features for everyone that it's just a shame not to use it. I, as a product manager, love to have the UI analysis dashboard so I can FINALLY understand what my UX designer is talking about when he says we have an issue with the checkout screen's design.

Drawbacks:

Only supports mobile apps, so this means it is not a stand-alone solution and you'll have to get a different desktop tool if you own both mobile an... Read more

Only supports mobile apps, so this means it is not a stand-alone solution and you'll have to get a different desktop tool if you own both mobile and desktop products. But as far as mobile goes, this is hands-down the best option.

Summary:

Benefits:

Hub'Scan has long been on the cutting edge of digital analytics QA. Despite not having the market share of its more well known competitor, ObserveP... Read more

Hub'Scan has long been on the cutting edge of digital analytics QA. Despite not having the market share of its more well known competitor, ObservePoint, it has at least as many features. One of the coolest is a feature called TagDefender which will automatically create rules in Google Tag Manager to fix problems in your implementation.

Drawbacks:

The platform can sometimes suffer from instability, resulting in "stuck" scans.

Summary: