PaperCut

Benefits:

very, very easy to install and to configure

Drawbacks:

There is absolutely no cons about the software

Benefits:

+ easy to use + works with all types of embeddes, not specific to a vendor + web-based + very great support regarding implementation via ITS + saves so much paper and resources --> great for environment and everyone who ever had problems in finding his print in the printer + supports GDPR guldeslines as only the printing person receives the documents

Drawbacks:

We had only positive results and experiences yet. ITS Support could help with all needed questions, nothing to mention.

In sum:

Our experience with Papercut was only positive. We sell mostly to universities an this is a great advantage and helps so much. Maybe because it was also developed at University Melbourne. As this works perfectly for large user groups in a simple manner, we are convinced that this will be helpful for almost all businesses, reducing costs, comply with data protection and save trees and stress in your office.

Benefits:

The end user experience is solid. Simple to enter data and great way to track printing. It gives all the necessary information right on the screen.

Drawbacks:

The admin console should be a bit easier to navigate. Several options should be consolidated to simpler menus

In sum:

Overall, very easy way to handle print jobs for a large firm.

Benefits:

When we are working on projects, students like to print color. This used to be handled by them emailing me their print jobs and I would print to our color printer. Papercut allows them to print to the color printer by limiting page and copy count.

Drawbacks:

This product has been working great, however every now and then we need to contact IT as the printers wont respond. Not very often though.

In sum:

Allows students to print to our color printer without wasting print supplies

Benefits:

Print server audit reports are the best and been able to integrate with RFID cards makes easier to reduce the wastage of papers. When the users go to the printer they can see the actual costs to print what ever they sent to print.

Drawbacks:

Configuration is a bit handful. Need some knowledge in installing and configuring it with the customization needed as per the organization needs.

In sum:

Great product for keep the track of printing and the total costs. Easy to manage printers and users and permissions. Paper wastage is can be minimum.

Benefits:

Without Papercut our department could easily be hemorrhaging money due to the fact that EVERYONE likes using out printer, but with Papercut we can easily make sure the right people are being billed.

Drawbacks:

There can be a bit of a lag between hitting print and something printing due to the additional step of logging into Papercut.

Benefits:

Excellent reports Huge amount of customisation Support for multiple departments for users Useful integration with multi-function devices

Drawbacks:

Despite having a detailed audit for print jobs, there is no way built in to re-send those jobs if they fail (we wrote our own).

In sum:

We've been using PaperCut for just over a year, replacing our previous system, PCounter. After the initial setup, we haven't experienced many issues but when we have, their support has been great. From a support perspective it has enabled us to carefully track usage and issues, complete with automatically generated summary reports on a monthly basis.

Benefits:

PaperCut has many interesting environmental features such as showing the user how much paper they have used in terms of trees. It also displays personal statistics clearly and easily.

Drawbacks:

There is a bit of a learning curve with this software. Especially when being used in a large university setting with many printers in use, it is difficult at first to understand how to pick which printer you want, but after a couple of uses, it is much easier.

Benefits:

This software is one of the most complete printing management software. It help reduce cost in printing, and helps ecological sustainability. It saves lots of paper, and its managment controller helps having control of the entire printing system.

Drawbacks:

The initial implementation is not that easy, and adding more devices also. The price is a bit higher, but it pays back.

In sum:

This is must have software when you need to control user printing in the ambients that have many users.

Benefits:

The product stops working constantly. Since we have had this product the only thing consistent about it, is that it won't work and that we will lose money on lost counts of print/copy charges. The response for repair is slow and often is a temporary fix. I will never be able to recover the money lost on this product. I would absolutely advise a small business owner to avoid this product. There are no pros, only cons.

Drawbacks:

If the product worked as advertised that would be an improvement. When the product doesn't work, it also impedes one's ability to use the printers.

In sum:

We've realized no benefit from the product. We've only realized a tremendous loss on our investment and continue to do so.