All reviews of ClickMeeting

Benefits:

The software is designed to accommodate how businesses work. You can use default features to set up a quick online meeting or custom design a webinar for 100 attendees. It's flexibility and intuitive interface make it accommodate our complex requirements. Customer service has been very responsive, informative and friendly as we have come up the learning curve.

Drawbacks:

I wish we could customize the autoresponse thank you e-mail. We turned that feature off and now send our own customized follow up email to attendees.

In sum:

We have been able to organize and conduct customized webinars for lead generation from across the country. It has cut our administrative costs and headaches significantly when we switched from a competitor's product which had limited features and was much more expensive.

Benefits:

Kann ich nicht beurteilen, weil Service-Anfragen während der Anbahnung schon nicht beantwortet werden können bzw. der Service nicht erreichbar ist.

Drawbacks:

Es gibt keine andere Zahlungsweise außer der mit einer Kreditkarte. Ich werde mir jedoch nur wegen click-Meeting keine Kreditkarte anschaffen. Und: Ein Service schein nicht vorhanden zu sein.

In sum:

Geschenkt ist noch zu teuer!

Benefits:

The teaching tools the webinar rooms offer are extensive, and look very professional for the customer. They are also intuitive for the presenter as well. This results in webinars that can be presented beautifully.

Drawbacks:

There are often issues with delegates joining the webinar rooms. This issue might be specific to working with schools, but unlike other software such as zoom, school security systems often block access to the rooms. This affects our customer's experience.

In sum:

We've been able to translate all of our face-to-face training into online training without any implementation costs, and made our overall delivery of training so much more efficient.

Benefits:

ClickMeeting will make a webinar looked like a presentation-from-the-future. Tons of presentations tools, from slideshows to attendees participating. I can't choose only one, but altogether they make presentations engaging and almost like in-person.

Drawbacks:

Can't really single out anything. It takes time to get used to it, I'm still in the process of learning and adapting, so I would say I'm slightly overwhelmed.

In sum:

Overall satisfied. In general, not a big fan of webinars, but working now fully remote all of the presentations are turned into webinars. What I am absolutely pleased with is the amount of interaction it allows and how it makes the presentation engaging and participatory.

Benefits:

Good functionality and flashy usability.

Drawbacks:

Didn't actually work with an audience in a live webinar.

In sum:

Our second presenter wasn't able to be seen or heard and the participant's experience was glitchy - every 40 secs it would stall for 2 or 3 secs. We ended up losing most of the audience.

Benefits:

Clickmeeting has good facilitation features - you can have multiple presenters (max 3) and easily designate other users as presenters if you want to 'hand off' the microphone. It's very simple to record a session, and you can share your link with the attendees after your meeting. You can upload videos to the platform and the playback is smooth. There's a shared whiteboard feature where attendees can type or draw with you. My favorite feature is the question and answer mode: attendees can type their questions in the chat, and you can display the question for everyone to read.

Drawbacks:

Here are a few drawbacks of the tool that I have encountered so far: *Powerpoint presentations display well, but the animations set up in PPT don't work. *Attendees will need a short demonstration of the chat / interaction tools available. For example, if you want the attendees to use the 'raise hand' feature, you will need to tell them where to find it. For my webinars, I typically ask a staff member to moderate the chat, so that person should be prepared to support attendees who need to connect their phone audio and so forth. *Attendees can use their phones to connect the audio if their wifi is poor, but connection points may or may not be available in a city near them. *If you are sharing larger video files, you need to add them via the media manager rather than adding it directly in your meeting room. *You can set events to close at a certain date/time, which is great if you'd like to restrict access, but if you make a mistake when you select the time there does not seem to be a simple way to reschedule them without changing the event link (which means you'll have to re-invite your guests). The safer route is to create a permanent room with a stable URL.

Benefits:

I used ClickMeeting mainly for Webinars as both participant and lecture organizer. It is certainly a great business tool that allows you to organize a fast and efficient event that gives value to participants and at the same time generates sales. You do not even need your own LandingPage site because everything from A to Z is supported by ClickMeeting. I honestly recommend. It is also possible to use a mobile application (which often improves the audio quality) or simply to call into the conference.

Drawbacks:

Sometimes the quality of the audio is poor, but it can usually be solved by turning off streaming video or using the mobile application.

Benefits:

Easy to use and setup for webinars. Like that it offers recording and some limited editing of the webinars with easy upload to Vimeo.

Drawbacks:

There are limitations to the video storage due to our current plan. Would like to have an easier interface to screen share as well.

In sum:

Good experience using Clickmeeting as our webinar platform, offers a lot of great features.

Benefits:

ClickMeeting provides Facebook and Youtube streams, if you are in the first steps arranging webinars ClickMeeting could be an option. Tutorials and customer support is really helpful. Statistic reports make it easy to measure your webinar success. It has a pool and survey features help you to understand customer needs.

Drawbacks:

Even though the software is easy to use but sad that at least for beginners they do not offer a free plan. I would be happy if I could see the wireless screen sharing integration.

In sum:

It helped us to arrange a small scale webinars with our customers and we did not have too many errors but would be happy to see more features.

Benefits:

On paper this looked like one of the best solutions for webinars as it had a ton of features. It was easy to get started with. Support was quick to reply to questions.

Drawbacks:

Throughout the evaluation process we ran into limitations that were not expected. Ultimately these limitations led us to look elsewhere.

In sum:

ClickMeeting has a lot of potential and in time could be a viable option for us. Others may have different requirements and find that it works great for their needs.

Benefits:

Die Software bietet viele Möglichkeiten, eigene Webinare anzulegen und zu veröffentlichen.

Drawbacks:

Die Teilnehmer können mit manchen Internetbrowsern nicht teilnehmen, werden schlicht nicht akzeptiert oder sehen oder hören die Moderatoren nicht. Es gibt keine Seite, die erklärt, welche Anforderungen der Browser der Teilnehmer benötigt. Der Support ist aktuell total überfordert und benötigt Wochen, eine Anfrage zu beantworten.

In sum:

Finger Weg! Dies ist kein seriöser Geschäftspartner.

Benefits:

You have free trial without subscribing for 3o days You can create your meeting and schedule it ahead of time. It also helps in planning your meetings You can also use for conference calls at least with 5 people. You information remains secured

Drawbacks:

I don't really dislike anything about the software. I might find one as I use it frequently

Benefits:

The platform is user-friendly and easily understandable. It is a great platform for webinars and other online events, as well as for online meetings

Drawbacks:

The quality of the service is quite good, without any setbacks

Benefits:

Makes onboarding of customers quick and easy. Our account managers use this every time we have new clients to screencast our product and customers love it.

Drawbacks:

Customers have sometimes been confused and had some difficulty trying to call into the meeting. This hasn't been common however.

Benefits:

We have also integrated Clickmeeting within our product. - Very easy to use API - A lot of customization options - Pricing is very affordable and reasonable for our clients

Drawbacks:

- We have on a few occasions done onboarding for several clients, When several people are connected at a time and all of them are given the permission to speak, the voice has become choppy. Clients have complained that they can hear us sometimes.

Benefits:

It is reliable and easy to learn and use. We do lots of Click Meetings and we are always satisfied with the performance.

Drawbacks:

We haven't run into anything that has caused us to reconsider our purchase. Maybe they could drop the price ;-)

In sum:

We converted on in person trainings to Click Meeting and it was a fairly seamless transition. It's easy to use.

Benefits:

It offers good features and functionality and allows more customization and branding than other meeting software I have used. It offers a very competitive price point compared to alternatives.

Drawbacks:

There were times when I struggled with reliability with the service/software. I would get kicked out of meetings and have to log in again, or audio/video would drop out occasionally.

Benefits:

ClickMeeting is quite easyt to use, even if you're a beginner in this field. What is also important is that we didn't have any troubles during the webinar, which is a good thing. I guess it's normal for such tools but it's good that you can record the webinar and it's saved on the platform.

Drawbacks:

Sometimes I feel that it lack some features or they need to be paid extra money while I feel they are necessary (e.g. sending a personalized email to participants, or simply adding some info to the email).

In sum:

We're coming back to this one once in a while, which I guess means it's working fine enough for us.

Benefits:

I usually have meetings with stakeholders, but since they have busy schedules, we sometimes need to do it over a video conference. I often hold the meetings with a group and other times it's just a one-on-one session. I'm glad we have the video conference option because we can still see each other. I like to see the expressions on their faces to note that they approve and are happy with my proposed ideas. I truly rely on ClickMeeting which looks very sleek and professional. The program is user-friendly and not complicated. My meetings have always been productive when using this program.

Drawbacks:

If you plan to use ClickMeeting, make sure to have solid internet connection, otherwise it can get choppy.

Benefits:

ClickMeeting has an extensive dashboard while giving a webinar. My favorite thing about it is the surveys and polls you can create during a presentation. Its a great way to get the audience involved and check on learning. It has plenty of customization from the registration page, to follow ups, to the interface itself. We just started using ClickMeeting and we enjoy it so far.

Drawbacks:

There are several little flaws about it that stop me from giving it a higher review. Its as if they have the right idea with several thins but lacked in the execution. For example, you can upload a PowerPoint presentation to ClickMeeting for the webinar. However, whenever I upload, all the images get blurry and aren't as sharp, and animations do not work. It's a minor detail, but it adds up. Another detail that would be great is the option to upload your own background.

In sum:

I like ClickMeeting, it has plenty of customization available in order to market an upcoming webinar. If they can make a few minor tweaks, I would reevaluate it and give it a 10.

Benefits:

Liste CSV et vidéo facile à télécharger.

Drawbacks:

Mauvaise ergonomie, très difficile à configurer, lors mon premier (et dernier) webinar le publique ne m'a pas entendu pendant un moment alors que le microphone était allumé. J'ai du me reconnecter pour me faire entendre. Le service client est très décevant et pas du tout orienté dans le sens de la satisfaction client. La phrase "Nous sommes connus pour notre service clientèle primé" est un abus de confiance vue de ma perspective.

In sum:

J'ai annulé mon compte suite à un problème technique pour lequel clickmeeting refuse de me rembourser une partie des frais. en tant que organisateur après plusieurs tests, mon publique ne m'a pas entendu alors que le micro était allumé.J'ai du me reconnecter et ai finalement réussi à être entendu après 15 minutes. Pas terrible pour une première. En tant que débutant pour les webinars j'avais besoin de l'outil pour une séance (unique dans un premier temps) Je n'avais pas compris que mon compte allait être reconduit sur le mois suivant automatiquement. J'ai également surestime le nombre de participants et donc payé plus cher que nécessaire. Le deuxième mois m'a été facturé (prolongé) sans que j'ai eu besoin d'une prestation. Le fait que leur service clientèle "primé" n'était pas d'accord pour rembourser cette sur-dépense me paraît abusé, même si tout est certainement contractualisé quelque part sur leur site. J'allais organiser d'autres webinars occasionnels mais tenu compte des conditions limitatives et peu ajustées par rapport aux réels besoins des clients je ne donnerai pas suite. Je trouve que les services ne vont pas du tout dans le sens du client et sont loin des services client proposés par Apple, Uber ou Amazon. La phrase "Nous sommes connus pour notre service clientèle primé" est un abus de confiance vue de ma perspective.

Benefits:

I sometimes need to have voice conference calls with my clients because they are too busy to come to the office for a meeting or are traveling for business. I want them to feel at ease when talking to me and part of my job is to show them the benefits of our marketing efforts for their business. I use ClickMeeting when I make my video conference calls. With ClickMeeting, I'm guaranteed an uninterrupted call that can last for a long time. I need to keep my clients happy which is why accommodating their needs is my number one priority. This software helps me conduct successful conference calls.

Drawbacks:

I don't have any complaints about this software. I have been using it for a long time and never experienced any problems so far. I hope it continues to deliver as promised.

Benefits:

I love clickmeeting and most of their features. It's simple to schedule a webinar, I love the paid and automated and on demand features.

Drawbacks:

One of the cons is that I get a lot of people that get dropped off the webinar. Sometimes they can't hear me and some can. The app feature is a bit challenging at times as well especially if you want your attendees to chat with you.

In sum:

Overall it's a good product. I still like the automated and on demand a lot.

Benefits:

We have been using ClickMeeting for a while now and I must say it has all the features we need: Meeting and Webinar sessions, Waiting Room, plugins, Invitation is easy, recording, etc. However our users don't find it easy to use, we always need someone from the IT team to give a help to launch the meeting. Also during meetings it is common tho lose the sessions and we have to login again and excuse the participants... we already change our wifi AP but still happens sometimes.

Drawbacks:

Not always with a stable connection and our users find it confusing to start the meeting.

Benefits:

- Fonctionnalités pratiques comme les sondages et l'enregistrement - Rappels automatiques - Statistiques post webinar - URL de remerciement

Drawbacks:

- Trop instable avec des deconnexions intempestives - Coupures sons - Service client anglais et peu aidant, on nous redirige toujours vers des tips et jamais on ne nous apporte de vraies solutions

In sum:

Très bon webinar avec un bon rapport qualité / prix comparer au marché. Solution polonaise donc pas EU, ça change ! Fonctionnalités très pratiques et usage dans les systèmes d'information aisé contrairement à d'autres qui nécessitent une installation. En revanche, trop aléatoire sur la stabilité, je me suis souvent retrouvé avec des problèmes de son ou de connexions.

Benefits:

- easy to attend : can attendee on browser via WebRTC technology - Whiteboard : can annotate about information to attendees - various function for webinar

Drawbacks:

- lack of custom : can't modify screen size and location - limited function to edit on registration page - expensive compare with Livestorm

In sum:

To webinar, I've choosed ClickMeeting last OCT-2018. After 5 times of live broadcasting, I've decided to change webinar S/W. The reason why I find another webinar S/W are below. - ClickMeeting has limited function to edit on registration page. such as background image, logo uploading. I can't satisfy our customer, so I decided to find another webinar S/W and I found Livestorm. - ClickMeeting is more expensive compare with Livestorm on my circumstance so I switched. Although I use Livestorm now, ClickMeeting is a good webinar S/W to person who has need to have a webinar as a rookie presenter.

Benefits:

The Site is easy to use with a lot of functions.And the pricing is not much.And home page has almost cover a lot of information. Also available for Android and IOS.

Drawbacks:

prolong webpage to scroll down. Other than that,I don't see any problem when using it

Benefits:

It was easy to set up it got increasingly complicated with so many unnecessary options that weren't well explained.

Drawbacks:

EVERYTHING else was horrid. I lost 75% of my attendees due to the terrible functionality and un-user friendly platform.

Benefits:

What I like most about ClickMeeting is that it is super easy to use. Setting up a meeting was simple and my client had no trouble getting connected.

Drawbacks:

What I like least about ClickMeeting is the video quality. Using the same camera (the onboard one in my iMac) that I use for HD results in other applications, I could not get HD results with CLickMeeting. No matter what I tried, the video was annoyingly pixelated and this bothered both my client and me enough that we elected to quit the application and hold our meeting on another platform.

In sum:

I was able to schedule and connect an online meeting with this product.

Benefits:

La estética, la personalización y el grado de automatización que se logra con ClickMeeting no la he visto en muchas otras plataforma, entre las tantas que llevo probando desde que comencé con los Webinars allá por 2012 Fácil, intuitiva, elegante serian algunos de los calificativos que mejor le quedan. El gusto y la satisfacción de speakers y asistentes con los cientos de Webinars que llevo realizados, me reafirma en cada evento esto mismo

Drawbacks:

Realmente no le encuentro puntos débiles

In sum:

En estos tiempos de aislamiento social por la pandemia de Covid que nos toca vivir, en los que muchos han tenido que salir (obligados) a realizar reuniones virtuales, webinars y afines -en muchos de los cuales me ha tocado participar como asistente-, y en las mas variadas plataformas existentes; cada vez que lo hice me he convencido un poco mas que los seminarios en linea que implemento en mi AuditorioWeb (by ClickMeeting) son incomparables, super-profesionales; y es la plataforma la que marca la diferencia

Benefits:

Seems to handle large numbers of participants well with few issues. I do like the mid-webinar survey option.

Drawbacks:

Seem to have a lot of audio issues, and I'm worried about the new version focusing on the wrong user base (younger audience rather than older). Recordings particularly have issues, such as the audio lagging behind the screenshare. Also, the cursor movement in the recordings does NOT match my actual movements, so it can be very distracting at times.

Benefits:

It has many functions that makes an online event easy to conduct and engaging for audience, but it is not overwhelming. Design and style of menus are extremely intuitive and do not require training to use with ease.

Drawbacks:

It could use a bit more options for paid sponsorships, such as banners.

In sum:

Very positive. Customer service was helpful and engaging.

Benefits:

It has everything one needs to teach online and to interact with participants, such as whiteboard, Q&A, polling, automated recording or upload to a YouTube channel. Moreover, the design is elegant.

Drawbacks:

Technically I do not miss anything. Nevertheless, the price is higher compared to other providers.

In sum:

In addition to teaching, ClickMeeting can be used very well for online meetings or streaming events.

Benefits:

Is very easy to use all the features. I use it to show the online platform to the students of the school and it works pretty good every day.

Drawbacks:

Sometimes it have issues to recognize the microphone i sue for the webinars and i need to reset all the tool, close and open the browser again so it works.

In sum:

Microphone issue aside, everything is working fine and I and the webinar attendees both have a good experience.

Benefits:

Clickmeeting's interface has always been an advantage of the service. Now, with their new dashboard and live steaming options for Youtube and Facebook is it just perfect. However, the best this is stability of service, which is essential for online events.

Drawbacks:

As far as I see they still use flash technology. I have not ha any issue with it, but this may be a problem for some users.

In sum:

It is already more than 4 or 5 years since I created our corporate account for Clickmeeting. Support is very helpful and I really know they care about their users. They've helped me to solve an issue with running several parallel events recently. So, I'm totally satisfied with ClickMeeting.

Benefits:

Very good platform for online meetings, webinars or trainings. Intuitive and easy to use, includes all necessary functions. You can also count on fast technical support.

Drawbacks:

No negative comments about the platform.

Benefits:

ClickMeeting is a good webinar utility that allows you to create a live webinar and save the recording. It also has a realtime chat that you can moderate before other users see the messages, so you can avoid having explicit content from malicious viewers.

Drawbacks:

The whole tool is a bit old-fashioned and needs a newer version. The quality would also drop at times for no obvious reason.

Benefits:

I have been using this tool for at least 6 years in our company and so far we haven't found anything better. Clickmeeting is very easy to use. The most valuable feature is ability to customize registration form and follow-up activities to your needs. We are also happy to use the survey option during the webinar

Drawbacks:

I don't like the fact that Powerpoint presentations lose all transitions and animation when adding to the Clickmeeting. Online streaming should be in the standard subscription (it is additionally paid). I think that the weakest feature is chat moderation - it's only convenient for up to 300 participants. With more participants, it is difficult to control all questions and comments.

Benefits:

Very easy and user friendly interface. Despite its ease of use, they didn't sacrifice features, so you almost have all the abilities you expect from a virtual meeting software.

Drawbacks:

wen you are sharing video, it gives a very high quality; however it needs strong internet connection with great upload speed.

In sum:

I use this software on a weekly basis to have our online meetings. Normally 20 - 30 people attend each meeting and we share our screens and use our web cams and audio and everything works perfect. Sometimes we use pre-made presentations and that works good as well.

Benefits:

Very competitive pricing, and the platform has many features. We have integrated our solutions with theirs which was easy to do.

Drawbacks:

We used to have some connectivity issues before, but they all seemed to be fixed now, and haven't had any issues since and we recommend the product.

Benefits:

Reliable, ease of use, continuously being improved, new features regularly added

Drawbacks:

Perhaps the inclusion of a variety of background images that could be used such as a scene in nature, a book shelf, etc.

In sum:

Fantastic. I could write reams, but that one word sums it up.

Benefits:

ClickMeeting is really easy to use and it's so effective in informing a lot of people about how to use different resources, especially at work.

Drawbacks:

I wish that the questions option was a simpler way to enter questions into the webinar, so that the participants could ask specifically what they didn't know or were confused about.

In sum:

Getting everyone on the same page is now easier, and it's great for making sure everyone has the tools they need to succeed.

Benefits:

Interface was user friendly, haven't experienced any connectivity issues or technical problems during webinars.

Drawbacks:

Features that you pay for additionally are bugged and are causing a lot unnecessary work on the user side, while supper from clickmeeting is non-existent. "It works for me" is their standard response. In specific: - you can attached files to your webinars which can be downloaded by the participants, but the feature does not work. We had to provide the files through different vendor. Support claimed that our customers (all of them!) were using wrong browsers but support didn't even suggest browser that should be fine. Meanwhile we checked it on 4 kinds of browsers with no success. - certificates of attendance were supposed to be sent automatically. Some of the participants didn't received any, so we had to do it manually.

In sum:

Problems with clickmeeting were causing unnecessary work on our side, although we paid for the additional features that on paper should help us avoid manual tasks. Customer support was not helpful at all and unfortunately made us look very unprofessional. Wouldn't risk using clickmeeting while hosting webinars with higher attendance.

Benefits:

Simple Easy to use Nice interface Good connection Useful features

Drawbacks:

None. Everything works great. Quick technical support if needed.

In sum:

Great tool, user-friendly and reliable. I definitely recommend it!

Benefits:

This software is easy to access and has many features.

Drawbacks:

This software seems to be more useful for webinars.

Benefits:

I've been looking for a long time for an all in one tool that help us to create quick meeting room for up to 4 people but also being able to organise interactive webinar in order to generate more leads. That's when I found clickmeeting ! This all in one tool is perfect you can easily share your desktop, invite many people, create webinar, create simple meeting, interact on the same document and also easily share presentation. If like me you are searching for a perfect all in one webinar / meeting tool go for it !

Drawbacks:

The only cons I would have is that it might be tricky for some people, which are not familiar with the tool to give the ability for other participants to talk and activate their webcam. They have to go on the presenter video box and then click on the icons to activate their own mic and webcam.

In sum:

My experience have been great with ClickMeeting, really ease to use and full of features !

Benefits:

es super rápido, puedo compartir la pantalla en cada momento y acercar el cotenido compartido si resulta demasiado pequeño.

Drawbacks:

Para mi no tiene ningunas desventajas, es la mejor plataforma que había usado. Se necesita Internet bueno y estable, pero es algo obvio para cada plataforma

In sum:

¡Me encanta absolutamente todo! Puedo fácilmente compartir la pantalla y todo funciona rápidamente. Además tienen el equipo de soporte estupendo y siempre que tengo alguna duda les esribo y al cabo de unos segundos tengo la respuesta.

Benefits:

Can show YouTube videos, presentations, post questions participants ask, etc.

Drawbacks:

Frequently technical glitches (day of my webinar I wasn't able to upload a powerpoint because they were having problems). Poor customer support (wait times for online chat often exceed 80 minutes). Sound problems when using a replay of a live webinar for an on-demand one. Company is quick to deflect onto the customers.

In sum:

I started using ClickMeeting about a month ago for a weekly webinar series. Will never use them again and do not recommend you use them. They have compromised my webinars with their technical problems and poor customer support does not help.

Benefits:

ClickMeeting is super intuitive - you don't need to be a techie to get started! It's got all the bells and whistles that I want, without the costs. It's perfect for a smaller to medium size business.

Drawbacks:

To be honest there is nothing I can think of that I don't like about the platform. I've been using it for over 4 years now and I haven't found another product that has tempted me to leave ClickMeeting.

In sum:

Leads, clients, exposure.

Benefits:

We have used Click Meeting platform for years. It helps us a lot in organizing and conducting all the online events especially during the lockdown. Our listeners also like it very much. They appreciate that it easy to use and very intuitive. The platform gives us opportunity to record all the webinars which helps us promote them later on.

Drawbacks:

We had missed the option to meet in smaller groups some time ago but now the Click meeting has solved this problem as well.

In sum:

Easy to use, nice desing and a lot of options to use during the meeting or webinar.