Compare Swiftype и Umso

Benefits:

well thought out restful API and they did CORS headers right

Drawbacks:

recent emphasis on scraping sites doesn't apply for large customers

Summary:

We power our search across many platforms using direct queries to swiftype. Keeping search traffic off our servers reduces our API load, speeds ou... Read more

We power our search across many platforms using direct queries to swiftype. Keeping search traffic off our servers reduces our API load, speeds our response times, and gives us flexibility.

Benefits:

We used Google Custom Search and were really disappointed when Google dropped paid support. We changed to Swiftype and are very happy. It has giv... Read more

We used Google Custom Search and were really disappointed when Google dropped paid support. We changed to Swiftype and are very happy. It has given us the similar functionality with improved UI. The UI for optimizing the search is really easy to use yet powerful.

Drawbacks:

Unlike Google, Swiftype does not have indexes ready to go. As a result, when you add a new site to the search set, it takes some time to index the... Read more

Unlike Google, Swiftype does not have indexes ready to go. As a result, when you add a new site to the search set, it takes some time to index the site. Its understandable but using Google was really simple.

Summary:

Benefits:

1. It was fairly easy to set up. 2. It seemed to provide more accurate search results over time. 3. Customer service concerning technical questions... Read more

1. It was fairly easy to set up. 2. It seemed to provide more accurate search results over time. 3. Customer service concerning technical questions was good.

Drawbacks:

1. Reports provided are too limited in time span covered to be helpful. 2. Company said number of documents we wanted indexed exceeded our quota an... Read more

1. Reports provided are too limited in time span covered to be helpful. 2. Company said number of documents we wanted indexed exceeded our quota and would result in higher cost at next renewal. This conflicted with our own records, so we repeatedly asked for a list of the pages being indexed. We got lots of emails and telephone conferences and promises, but we never got the list. 3. Swiftype seemed to have something to hide. We would talk with them about above indexing issue, and they said they would get back to us soon. But they didn't. They seemed to forget about us. I guess they were hoping we would just go away. 4. The last month or more, most of our searches were spam bot searches for non-existent domain names. This made our reports really worthless. (We have not had this problem anywhere else on our sites.)

Summary:

Our overall experience with Swiftype was really negative. A big waste of our time and money. After waiting for them to follow up on our last confe... Read more

Our overall experience with Swiftype was really negative. A big waste of our time and money. After waiting for them to follow up on our last conference call, we switched to Google Custom Search Engine. It turned out to be far less expensive than we thought. Swiftype is a bad investment if you have lots of files to be indexed but far fewer monthly searches. Google Custom Search now works well for us -- at a tiny fraction of Swiftype's annual cost.

Benefits:

Easy to setup, user-friendly and powerful app, also you can manage multiple websites with. Good support, integration and a flexible management dash... Read more

Easy to setup, user-friendly and powerful app, also you can manage multiple websites with. Good support, integration and a flexible management dashboard to tweak all in one place.

Drawbacks:

It lacks some styling options. The prices between the 3 price plans are a bit exaggerated, so you need to choose wisely and analyze the needs for t... Read more

It lacks some styling options. The prices between the 3 price plans are a bit exaggerated, so you need to choose wisely and analyze the needs for the mid-long term.

Summary: